Canon PIXMA MG6420 Quick Guide - Page 32
Troubleshooting - driver
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Troubleshooting Printer/Scanner Does Not Appear in the List Printers and scanners do not appear in the Select Model list of the Preferences dialog in the following cases. • A Quick Menu compatible printer/scanner driver is not installed on your computer. • The printer/scanner driver installation is not complete. Make sure that none of the above points apply, then display the Preferences dialog again. Note See your printer/scanner manual for details on how to install the printer/scanner driver. The printer/scanner driver installation may not be complete in the following cases. The printer/scanner was not connected to your computer while installing the driver. The printer/scanner was off while installing the driver. 32
Troubleshooting
Printer/Scanner Does Not Appear in the List
Printers and scanners do not appear in the
Select Model
list of the
Preferences
dialog
in
the following cases.
•
A Quick Menu compatible printer/scanner driver is not installed on your computer.
•
The printer/scanner driver installation is not complete.
Make sure that none of the above points apply, then display the
Preferences
dialog
again.
Note
See your printer/scanner manual for details on how to install the printer/scanner driver.
The printer/scanner driver installation may not be complete in the following cases.
The printer/scanner was not connected to your computer while installing the driver.
The printer/scanner was off while installing the driver.
32