Canon PIXMA MG7720 User Manual - Page 791

IJ Scan Utility Error Messages If an error message for IJ Scan Utility appears, check the error code and follow the corresponding solution. Error Code 152 153 157 Error Message There is not enough memory. Exit other applications to increase available memory. Solution • The memory required to start IJ Scan Utility cannot be obtained; exit other applications. The image you attempted to scan is in a size that cannot be opened in the specified application. Change the settings so that the image size is reduced. Cannot communicate with scanner for these reasons: - Scanner is turned off. - (If using Wired LAN connection) It is disconnected from Wired LAN. - (If using wireless LAN connection) Signal strength is poor due to obstructions. - Network connection is prohibited by security software. - Different scanner on the network is selected. • Reduce the resolution or output size and scan again. • With network connection, check the connection status and reconnect as required.If the same error message still appears, restart the computer. Check the above and try scanning again. If you still cannot communicate, restart the computer. 201 A required file is missing or corrupted, or settings are incorrect. • Reinstall the scanner driver Try the installation again. from the web page. • Reinstall IJ Scan Utility from the web page. 202 An internal error has occurred. Take the following measures. • An internal error has - Check the scanner status. occurred. Take the following - Restart the scanner. measures. - Restart the computer, then try again. - Reinstall the scanner driver. ◦ Check the scanner status. ◦ Restart the scanner. ◦ Restart the computer, then try again. ◦ Reinstall the scanner driver. 230 A scanner driver supporting this software is not installed. Install • Reinstall the scanner driver it and try again. from the web page. 231 Cannot complete the scan. The disk space is insufficient. • Delete unnecessary files on the hard disk and scan again. 232 Cannot save the file. The disk is write-protected. Cancel the protection or use another disk. 242 Cannot write file. • Cancel the write protection on the disk. • Check the access permission on the folder in Folder to Save Temporary Files in the Settings 791