Canon PIXMA SELPHY CP760 SELPHY CP760 Printing Guide - Page 23
Troubleshooting
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Troubleshooting Consult this section when the printer does not function as expected or an error occurred. You Think There is a Problem If the solutions below do not remedy your problem, contact the retail outlet or a Canon customer support center. Printer and Power Source Power will not turn on • Has the plug come out of the power outlet? (p. 6) • Is the connector of the compact power adapter securely connected to the printer's DC IN terminal? (p. 6) • Did you try pressing for a long time? (p. 8) Printing Problems Cannot Print • Is the printer power turned on? (p. 8) • Is the ink cassette empty? Replace the ink cassette. • Are you using the correct combination of paper, paper cassette and ink cassette? (p. 6) • Is the printer connected to more than one device at once? Do not connect simultaneously to a camera, memory card or computer. • Is there paper in the paper cassette? Is the paper cassette inserted all the way in? • Is the ink cassette inserted all the way in? • Is the ink sheet slack? (p. 5) • Are you using the specified paper? • Were the perforated portions of the paper folded over or separated before printing? • Has the printer overheated? The printer will temporarily stop when it exceeds a certain temperature. This is not a malfunction. Wait until the temperature drops and the printer resumes. If the printer is connected to a computer when this happens, a message will appear on the computer display. Do not cancel the print. Wait until printing resumes. Printing from Memory Cards • Is the memory card inserted all the way into the slot with the label facing upward? (p. 8) • Do the image files conform to the Design rule for Camera File system? • Have you inserted the memory card directly into the card slot without first inserting the card into the adapter? (p. 7) Some memory cards require a specific adapter. 23