Canon PIXMA TS6220 TS6200 series User Manual
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Canon PIXMA TS6220 manual content summary:
- Canon PIXMA TS6220 | TS6200 series User Manual - Page 1
TS6200 series Online Manual English - Canon PIXMA TS6220 | TS6200 series User Manual - Page 2
-Fi Connection 54 IJ Network Device Setup Utility (macOS 55 IJ Network Device Setup Utility 56 Starting Up IJ Network Device Setup Utility 57 Diagnosing and Repairing Network Settings 58 List of Models Which Does Not Support Diagnosis and Repair Function 59 Handling Paper, Originals, Ink Tanks - Canon PIXMA TS6220 | TS6200 series User Manual - Page 3
Attach the Document Cover 85 Replacing Ink Tanks 87 Replacing Ink Tanks 88 Checking Ink Status on the Touch Screen 93 Ink Tips 94 If Printing Is on Scanning/Copying 141 Printer Handling Precautions 142 Transporting Your Printer 143 When Repairing, Lending, or Disposing of the Printer 145 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 4
selection 179 Firmware update 180 Reset setting 181 Feed settings 182 Web service setup 183 ECO settings 184 Quiet setting 186 System information 187 Specifications 188 Information about Paper 192 Supported Media Types 193 Paper Load Limit 196 Unsupported Media Types 198 Handling - Canon PIXMA TS6220 | TS6200 series User Manual - Page 5
Deleting the Undesired Print Job 211 Removing Printer That Is No Longer Required from List of Printers 212 Printing Using Canon Application Software 213 Printing Using a Web Service 214 Printing from Smartphone/Tablet 215 Printing/Scanning with Wireless Direct 216 Paper Settings 221 Copying - Canon PIXMA TS6220 | TS6200 series User Manual - Page 6
Settings 258 Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Wireless Router Settings 259 Cannot Proceed beyond Printer Connection Screen 260 Cannot Find Printer while Using Wi-Fi 262 Network Connection Problems 265 Printer Suddenly Stopped Working for - Canon PIXMA TS6220 | TS6200 series User Manual - Page 7
Scanning Problems 303 Scanner Does Not Work 304 Scanner Driver Does Not Start 305 Mechanical Problems 306 Printer Does Not Turn On 307 Printer Turns Off Unexpectedly or Repeatedly 308 USB Connection Problems 310 Cannot Communicate with Printer via USB 311 Wrong Language Appears in Touch - Canon PIXMA TS6220 | TS6200 series User Manual - Page 8
2110 347 2900 350 2901 351 4103 352 5011 353 5012 354 5100 355 5200 356 5B00 357 6000 358 C000 359 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 9
Using Online Manual Operating Environment Symbols Used in This Document Touch-enabled Device Users (Windows) Printing Online Manual Trademarks and Licenses Screenshots in This Manual 9 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 10
could result in personal injury or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Important Instructions including important information that must be observed to avoid damage and injury or improper use of the product. Be sure to read these - Canon PIXMA TS6220 | TS6200 series User Manual - Page 11
Touch-enabled Device Users (Windows) For touch actions, you need to replace "right-click" in this document with the action set on the operating system. For example, if the action is set to "press and hold" on your operating system, replace "right-click" with "press and hold." 11 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 12
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) - Canon PIXMA TS6220 | TS6200 series User Manual - Page 13
Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" - Canon PIXMA TS6220 | TS6200 series User Manual - Page 14
you may have executed with Licensor regarding such Contributions. 6. Trademarks. This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and customary use in describing the origin of the Work and - Canon PIXMA TS6220 | TS6200 series User Manual - Page 15
that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU and The Regents of OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. ---- Part 2: Networks Associates - Canon PIXMA TS6220 | TS6200 series User Manual - Page 16
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon PIXMA TS6220 | TS6200 series User Manual - Page 17
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon PIXMA TS6220 | TS6200 series User Manual - Page 18
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon PIXMA TS6220 | TS6200 series User Manual - Page 19
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon PIXMA TS6220 | TS6200 series User Manual - Page 20
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon PIXMA TS6220 | TS6200 series User Manual - Page 21
UNIVERSITY BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Written by Joel Sherrill . COPYRIGHT (c) 1989-2000. On-Line - Canon PIXMA TS6220 | TS6200 series User Manual - Page 22
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon PIXMA TS6220 | TS6200 series User Manual - Page 23
The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under - Canon PIXMA TS6220 | TS6200 series User Manual - Page 24
The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg. All rights reserved except as specified below. 1. No Warranty THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, - Canon PIXMA TS6220 | TS6200 series User Manual - Page 25
and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER - Canon PIXMA TS6220 | TS6200 series User Manual - Page 26
Basic Operation Printing Photos from a Computer Printing Photos from a Smartphone/Tablet Copying 26 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 27
how to print photos with Easy-PhotoPrint Editor. 1. Open rear tray cover (A). Pull straight up and fold back paper support (B). 2. Open the feed slot cover (C). 3. Slide right paper guide (D) to open both paper guides. 4. Load photo paper in portrait orientation WITH PRINT SIDE FACING UP. 27 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 28
5. Slide right paper guide (D) to align with both sides of paper stack. 6. Close feed slot cover (C) gently. After closing the feed slot cover, the paper setting confirmation screen for the rear tray appears on the touch screen. 28 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 29
pull out paper output tray (F) and paper output support (G), and then open output tray extension (H). Be . If the operation panel is close, the printer does not start printing. 9. Start Easy-PhotoPrint the Start menu, select (All apps >) Canon Utilities > Easy-PhotoPrint Editor. For macOS: - Canon PIXMA TS6220 | TS6200 series User Manual - Page 30
11. Click Browse (J) in From computer: and select folder with photos you want to print. 12. Click photos (K) you want to print and select Open (L). For Windows: To select two or more photos at a time, click photos while pressing the Ctrl key. For macOS: To select two or more photos at a time, click - Canon PIXMA TS6220 | TS6200 series User Manual - Page 31
then click Print. Note • Easy-PhotoPrint Editor lets you easily create and print original collages, cards, or calendars using your favorite photos. Easy-PhotoPrint Editor Guide 31 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 32
below. Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY 1. Open rear tray cover (A). Pull straight up and fold back paper support (B). 2. Open the feed slot cover (C). 3. Slide right paper guide (D) to open both paper guides. 4. Load photo paper in portrait orientation WITH - Canon PIXMA TS6220 | TS6200 series User Manual - Page 33
5. Slide right paper guide (D) to align with both sides of paper stack. 6. Close feed slot cover (C) gently. After closing the feed slot cover, the paper setting confirmation screen for the rear tray appears on the touch screen. 33 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 34
pull out paper output tray (F) and paper output support (G), and then open output tray extension (H). Be sure to open the operation panel before printing. If the operation panel is close, the printer does not start printing. 9. Start (Canon PRINT Inkjet/SELPHY) from your smartphone/tablet. 10 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 35
how to load originals and copy them to plain paper loaded in the cassette. 1. Pull out the cassette (A) from the printer. 2. Remove the cassette cover (B). 3. Slide paper guides (C) in front and (D) on right to open guides. 4. Load plain paper in portrait orientation WITH PRINT SIDE FACING DOWN. 35 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 36
5. Align paper guides (C) in front and (D) on right with paper length and width. 6. Mount cassette cover (B) and insert cassette into printer. 36 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 37
After inserting the cassette into the printer, the paper setting confirmation screen for the the loaded paper. 8. Open operation panel (E), pull out paper output tray (F) and paper output support (G), and then open output tray extension (H). Be sure to open the operation panel before printing. - Canon PIXMA TS6220 | TS6200 series User Manual - Page 38
FACING DOWN and align it with alignment mark (L). 14. Close the document cover. 15. Check paper settings and press Black button (M) or Color button (N). Important • Do not open the document cover until copying is complete. Note • Your printer is equipped with many other convenient copy features. 38 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 39
Copying 39 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 40
using the printer with Wireless Direct, Internet connection from the printer becomes unavailable. In that case, web services for the printer cannot be used. ◦ If you connect a device connected to the Internet via a wireless router to the printer that is in the Wireless Direct, the connection between - Canon PIXMA TS6220 | TS6200 series User Manual - Page 41
Device Setup Utility (macOS) Network Connection Tips See below for tips on using the printer via network connection. Network Connection Tips Handling Printer Configuration using the Web Browser Troubleshooting See Network Settings and Common Problems for troubleshooting on network connection. Notice - Canon PIXMA TS6220 | TS6200 series User Manual - Page 42
on checking these settings, see the manual supplied with the wireless router or contact its manufacturer. As for a device already connected to the printer without using a wireless router, reconnect it via a wireless router. • Configuration, router functions, setup procedures and security settings of - Canon PIXMA TS6220 | TS6200 series User Manual - Page 43
depending on your environment. In that case, web services for the printer cannot be used. • In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear. If an error appears - Canon PIXMA TS6220 | TS6200 series User Manual - Page 44
Network Connection Tips Default Network Settings Detect Same Printer Name Connects to Another Computer via LAN/Changes from USB to LAN Connection Printing Network Settings Reconfiguration Method of Wi-Fi Connection 44 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 45
IP address (IPv4) IP address (IPv6) Disable Auto setup Auto setup Set printer name* Enable/disable IPv6 Enable/disable WSD XXXXXXXXXXXX Enable Enable Timeout setting Enable/disable Bonjour Service name 15 minutes Enable Canon TS6200 series LPR protocol setting RAW protocol LLMNR Enable Enable - Canon PIXMA TS6220 | TS6200 series User Manual - Page 46
*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is specified when the printer is turned on for the first time.) *2 The password is specified automatically when the printer is turned on for the first time. 46 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 47
Detect Same Printer Name When the printer is detected during setup, plural printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: Check the printer's MAC address or serial to select - Canon PIXMA TS6220 | TS6200 series User Manual - Page 48
: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or from the web page. For macOS: To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, perform setup from the web page. 48 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 49
's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. 1. Check that printer is turned on, and display HOME screen. If the HOME screen is not displayed, touch the HOME button. 2. Load three sheets of A4 or Letter - Canon PIXMA TS6220 | TS6200 series User Manual - Page 50
codes XXXXXXXX Result code details http://canon.com/ijnwt Wireless LAN Enable/Disable Infrastructure Enable/Disable Frequency XX (GHz) MAC address XX:XX:XX:XX:XX:XX Connection status Active/Inactive SSID Wireless LAN network name (SSID) Channel XX (1 to 13) Encryption method - Canon PIXMA TS6220 | TS6200 series User Manual - Page 51
Stateless Address4 Stateless Prefix Length4 Default Gateway1 Default Gateway2 Default Gateway3 Default Gateway4 IPsec Security Protocol Wireless Direct MAC Address Connection SSID Password Channel Encryption Authentication TCP/IPv4 IP Address Subnet Mask Stateless prefix length XXX 2 Stateless - Canon PIXMA TS6220 | TS6200 series User Manual - Page 52
Active Security Protocol Security method - Other Settings Other settings - Printer Name Printer name Printer name (Up to 15 alphanumeric characters) Wireless Direct DevName Device name for wire- Device name for wireless direct (Up to 32 alphanumeric less direct characters) WSD Printing - Canon PIXMA TS6220 | TS6200 series User Manual - Page 53
Enable/Disable 6-3 Bluetooth Device Ad- Bluetooth device ad- XXXXXXXX dress dress of the printer 6-5 Bluetooth Device Name Bluetooth device name XXXXXXXX of the printer 7 Printer Log Service Printer log service ― 7-1 Unsent Usage Logs Number of unsent us- 0 to 200 age logs 7-2 Usage - Canon PIXMA TS6220 | TS6200 series User Manual - Page 54
using IJ Network Device Setup Utility, turn on Easy wireless connect mode on the printer following the procedure below. 1. Check that printer is turned on. 2. Select (Wireless connect). Using the Operation Panel 3. Select Yes on the displayed screen. Follow instructions on your smartphone or - Canon PIXMA TS6220 | TS6200 series User Manual - Page 55
IJ Network Device Setup Utility (macOS) IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function 55 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 56
on which it is installed. In addition, IJ Network Device Setup Utility restores the status of the printer and computer. Important • To use the printer over LAN, make sure you have the equipment necessary for the connection type, such as a wireless router or a LAN cable. • When you install IJ Network - Canon PIXMA TS6220 | TS6200 series User Manual - Page 57
Starting Up IJ Network Device Setup Utility Start up Launchpad, select Canon Utilities, and then select IJ Network Device Setup Utility. When you start up IJ Network Device Setup Utility, the screen below appears. Enter the password specified for your computer and select Install Helper. IJ Network - Canon PIXMA TS6220 | TS6200 series User Manual - Page 58
Repairing Network Settings IJ Network Device Setup Utility diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. For details - Canon PIXMA TS6220 | TS6200 series User Manual - Page 59
Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of IJ Network Device Setup Utility. • G4000 series • PRO-500 series • PRO-1000 series • MB2100 series • MB2700 series • MB5100 series • MB5400 series • iB4000 series • PRO-520 • PRO-540 • PRO-560 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 60
Handling Paper, Originals, Ink Tanks, etc. Loading Paper Loading Originals Replacing Ink Tanks 60 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 61
Loading Paper Paper Sources Loading Paper in the Rear Tray Loading Paper in the Cassette Loading Envelopes in Rear Tray 61 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 62
Paper Sources The printer has two paper sources for feeding paper, the rear tray (A) and cassette (B). You can load all supported paper on the rear tray. Supported Media Types You can load A4, B5, A5, or Letter-sized plain paper in the cassette. Note • When printing, select the correct page size and - Canon PIXMA TS6220 | TS6200 series User Manual - Page 63
photos. For details on the Canon genuine paper, see Supported Media Types. • You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213. For the page size and paper weight you can use for this printer, see Supported Media Types. 1. Prepare paper. Align - Canon PIXMA TS6220 | TS6200 series User Manual - Page 64
3. Open the feed slot cover (C). 4. Slide right paper guide (D) to open both paper guides. 5. Load paper stack in portrait orientation WITH PRINT SIDE FACING UP. 64 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 65
(D) to align with both sides of paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly. Important • Always load paper in portrait orientation (E). Loading paper in landscape orientation (F) can - Canon PIXMA TS6220 | TS6200 series User Manual - Page 66
7. Close feed slot cover (C) gently. Important • If the feed slot cover is open, paper cannot be fed. Be sure to close the feed slot cover. After closing the feed slot cover, the paper setting confirmation screen for the rear tray appears on the touch screen. 8. If page size and media type on touch - Canon PIXMA TS6220 | TS6200 series User Manual - Page 67
9. Open operation panel (H), pull out paper output tray (I) and paper output support (J), and then open output tray extension (K). Be sure to open the operation panel before printing. If the operation panel is close, the printer does not start printing. Note • There are various types of paper, such - Canon PIXMA TS6220 | TS6200 series User Manual - Page 68
, be sure to load only plain paper. • You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213. For the page size and paper weight you can use for this printer, see Supported Media Types. 1. Prepare paper. Align the edges of paper. If paper is curled - Canon PIXMA TS6220 | TS6200 series User Manual - Page 69
(C) in front and (D) on right to open guides. 5. Load paper stack in portrait orientation WITH PRINT SIDE FACING DOWN, and place it in center of cassette. Important • Always load paper in portrait orientation (E). - Canon PIXMA TS6220 | TS6200 series User Manual - Page 70
align it with paper stack. Align paper guide with where it clicks into place. 7. Slide right paper guide (D) to align it with paper stack. Do not slide the paper guide too hard against the paper. The paper may not be fed properly. Note • Do not load sheets of paper higher than the load - Canon PIXMA TS6220 | TS6200 series User Manual - Page 71
and insert cassette into printer. Push the cassette into the printer until it stops. After inserting the cassette into the printer, the paper setting Open operation panel (J), pull out paper output tray (K) and paper output support (L), and then open output tray extension (M). Be sure to open the operation - Canon PIXMA TS6220 | TS6200 series User Manual - Page 72
Note • To prevent incorrect printing, this printer has a function that detects whether the settings for the paper loaded in the cassette matches the paper settings. Before printing, make print settings in accordance - Canon PIXMA TS6220 | TS6200 series User Manual - Page 73
rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Printing of envelopes from the operation panel or from a PictBridge (Wi-Fi) compliant device is not supported. • Do not use the following envelopes. They could jam in the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 74
3. Open the feed slot cover (C). 4. Slide right paper guide (D) to open both paper guides. 5. Load envelopes in portrait orientation WITH PRINT SIDE FACING UP. Up to 10 envelopes can be loaded at once. Fold flap of the envelope and - Canon PIXMA TS6220 | TS6200 series User Manual - Page 75
Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly. Note • Do not load envelopes higher than the load limit mark (E). 7. Close feed - Canon PIXMA TS6220 | TS6200 series User Manual - Page 76
change the settings in accordance with the size and type of the loaded envelopes. 9. Open operation panel (F), pull out paper output tray (G) and paper output support (H), and open output tray extension (I). Be sure to open the operation panel before printing. If the operation panel is close, the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 77
Note • To prevent incorrect printing, this printer has a function that detects whether the settings for the paper loaded on the rear tray matches the paper settings. Before printing, make print settings in - Canon PIXMA TS6220 | TS6200 series User Manual - Page 78
Loading Originals Loading Originals on Platen Loading Based on Use Supported Originals How to Detach / Attach the Document Cover 78 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 79
Loading Originals on Platen 1. Open the document cover. 2. Load original WITH SIDE TO SCAN FACING DOWN on platen. Loading Based on Use Supported Originals Important • Be sure to observe the following when loading the original on the platen. Failure to observe the following may cause the scanner to - Canon PIXMA TS6220 | TS6200 series User Manual - Page 80
Important • After loading the original on the platen, be sure to close the document cover before starting to copy or scan. 80 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 81
.type in Scan and specify Auto scan for Scan size to scan originals. Scanning two or more originals If you scan using the operation panel, follow the operation below. • Select Auto scan for Doc.type in Scan. • Select Photo for Doc.type in Scan and specify Auto multi scan for Scan size to scan two or - Canon PIXMA TS6220 | TS6200 series User Manual - Page 82
FACING DOWN on the platen and align it with the alignment mark . Portions placed on the diagonally striped area cannot be scanned. Important • The printer cannot scan the striped area (A) (0.04 inch (1 mm) from the edges of the platen glass). Loading Only One Original in Center of Platen Place the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 83
edges (diagonally striped area) of the platen and the originals, and between the originals. Portions placed on the diagonally striped area cannot be scanned. You can place up to 12 items. B: More than 0.40 inch (1 cm) Note • The Skew Correction function automatically compensates for the originals - Canon PIXMA TS6220 | TS6200 series User Manual - Page 84
Supported Originals Item Types of originals Details • Text document, magazine, or newspaper • Printed photo, postcard, business card, or disc thick original such as a book on the platen, you can load it by removing the document cover from the printer. How to Detach / Attach the Document Cover 84 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 85
How to Detach / Attach the Document Cover Detaching the document cover: Hold up the document cover in portrait orientation and then tip it back. Attaching the document cover: Fit both hinges (A) of the document cover into the holder (B) and insert both hinges of the document cover vertically as - Canon PIXMA TS6220 | TS6200 series User Manual - Page 86
86 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 87
Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the Touch Screen Ink Tips 87 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 88
to inform you of the error. In this state, the printer cannot print or scan. Take appropriate action according to the message. An Error Occurs Note • If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance Procedure. • For precautionary notes on handling - Canon PIXMA TS6220 | TS6200 series User Manual - Page 89
package, remove the orange tape (B) completely, then remove the protective film (C) completely. Important • Handle an ink tank carefully. Do not drop or apply excessive pressure to it. • If the orange tape remains on the Y-shape air hole (D), ink may splash or the printer may not print properly. 89 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 90
the tab on the orange protective cap (E) to remove it off GENTLY. Important • Do not push the sides of the ink tank. If you push the sides of the ink tank with the Y-shape air hole (D) blocked, ink may splash. • Do not touch the inside of the orange protective cap (E) or the open - Canon PIXMA TS6220 | TS6200 series User Manual - Page 91
position. Be sure to install the ink tank in the correct position according to the label on the print head holder. • You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks. 9. Close the scanning unit / cover. To close the scanning unit / cover, hold it up once - Canon PIXMA TS6220 | TS6200 series User Manual - Page 92
will cause the ink tank to dry out, and the printer may not operate properly when it is reinstalled. To maintain optimal printing quality, use an ink tank within six months of first use. Note • Color ink may be consumed even when printing a black-and-white document or when black-andwhite printing is - Canon PIXMA TS6220 | TS6200 series User Manual - Page 93
now on this screen and display the QR code. Cost of connecting to Internet is to be born by the customer. • Selecting Ink number displays the Ink number screen for checking ink numbers. • You can also check the ink status on a screen of the touch screen displayed while printing. • You can also check - Canon PIXMA TS6220 | TS6200 series User Manual - Page 94
printing paper or the settings of the printer driver. So, color ink is consumed even when printing in black-and-white. Why does the printer have two black ink tanks? There are two kinds of black ink in the printer: dye ink (BK) and pigment ink (PGBK). The dye ink is used mainly for printing photos - Canon PIXMA TS6220 | TS6200 series User Manual - Page 95
If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head 95 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 96
tank. This can cause trouble with the print head and ink tank. Note • Make sure that the orange protective tape does not remain on the ink tank. • Check the ink status. Checking Ink Status on the Touch Screen • For Windows, increasing the print quality in the printer driver settings may improve the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 97
If the problem is not resolved after performing from step 1 to step 3 twice: Step4 Clean the print head deeply. From the printer Deep Print Head after 24 hours. If the problem is still not resolved, the print head may be damaged. Contact your nearest Canon service center to request a repair. When - Canon PIXMA TS6220 | TS6200 series User Manual - Page 98
Adjusting Print Head Position 98 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 99
printed correctly. Replace the ink tank whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Check that printer is turned on. the paper output tray. 4. Select (Setup) on HOME screen. Using the Operation Panel The setup menu screen will appear. 5. Select - Canon PIXMA TS6220 | TS6200 series User Manual - Page 100
The confirmation screen will appear. 7. Select Yes. The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touch screen. 8. Examine the nozzle check pattern. 100 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 101
is not required. Select All A, confirm the message, then select OK. The screen will return to the Maintenance screen. For B (lines are missing or horizontal white streaks are present) in the pattern C or pattern D, or in both patterns: The cleaning is required. Select Also B, then select Yes on the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 102
pattern C is not printed: (Example: Magenta pattern is not printed) The cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen. The printer starts cleaning the print head. Cleaning the Print Head 102 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 103
head consumes ink, so clean the print head only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Check that printer is the paper output tray. 4. Select (Setup) on HOME screen. Using the Operation Panel The setup menu screen will appear. 5. Select Maintenance - Canon PIXMA TS6220 | TS6200 series User Manual - Page 104
any other operations until the printer completes the cleaning of the print head. This takes about 1 minute. The pattern print confirmation screen will appear. 8. Select Yes. The nozzle check pattern will be printed. 9. Examine the nozzle check pattern. Note • If the problem is not resolved after - Canon PIXMA TS6220 | TS6200 series User Manual - Page 105
deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so Letter-sized plain paper 1. Check that printer is turned on. 2. Load a sheet of A4 or . 4. Select (Setup) on HOME screen. Using the Operation Panel The setup menu screen will appear - Canon PIXMA TS6220 | TS6200 series User Manual - Page 106
any other operations until the printer completes the deep cleaning ink tank of that color. If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. If the problem is still not resolved, the print head may be damaged. Contact your nearest Canon service - Canon PIXMA TS6220 | TS6200 series User Manual - Page 107
printed correctly. Replace the ink tank whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Check that printer is turned on. 2. the paper output tray. 4. Select (Setup) on HOME screen. Using the Operation Panel The setup menu screen will appear. 5. Select - Canon PIXMA TS6220 | TS6200 series User Manual - Page 108
printed. Important • Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled, it may not be scanned properly. 8. Check message and place print head alignment sheet on platen. Place the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align - Canon PIXMA TS6220 | TS6200 series User Manual - Page 109
the document cover gently, then select OK. The printer starts scanning the print head alignment sheet, and the print head position as described above, adjust the print head position manually from the computer. Adjusting Print Head Position Manually • To print and check the current head position - Canon PIXMA TS6220 | TS6200 series User Manual - Page 110
Performing Maintenance Functions from Your Computer (macOS) Opening Remote UI for Maintenance Cleaning the Print Heads Adjusting Print Head Position Checking Ink Status from Your Computer 110 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 111
OK. In case you do not know the password, click About password and cookies. Related Topics Cleaning the Print Heads Adjusting Print Head Position Checking Ink Status from Your Computer Printing a Nozzle Check Pattern Managing the Printer Power Changing the Printer Operation Mode Reducing the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 112
No. If cleaning the head once does not resolve the print head problem, clean it once more. Important • Cleaning consumes a small amount of ink. Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, perform cleaning only when necessary. Deep cleaning Deep - Canon PIXMA TS6220 | TS6200 series User Manual - Page 113
check the following items: Check whether the printer is on and open the printer's scanning unit / cover. Check the following items for each ink. Then, if necessary, perform Deep cleaning. • Is there ink remaining in the tank? • Did you push in the ink tank completely until you heard a clicking sound - Canon PIXMA TS6220 | TS6200 series User Manual - Page 114
-sized paper. 4. Run head position adjustment Check that the printer power is on, and then click Yes. Head alignment starts. Proceed with the operations in accordance with the messages on the screen. Important • Do not open the scanning unit / cover while printing is in progress; otherwise, printing - Canon PIXMA TS6220 | TS6200 series User Manual - Page 115
You can check the types and levels of ink. When ink levels are running low or an error occurs because there is no ink, a notification icon will appear. Ink number You can look up the correct ink tank for your printer. Note • To check the ink status, you can also display the pop-up menu of the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 116
Cleaning Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning) Cleaning Cassette Pads 116 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 117
. You need to prepare: three sheets of A4 or Letter-sized plain paper 1. Check that printer is turned on. 2. Select (Setup) on HOME screen. Using the Operation Panel The setup menu screen will appear. 3. Select Maintenance. The Maintenance screen will appear. 4. Select Roller cleaning. The - Canon PIXMA TS6220 | TS6200 series User Manual - Page 118
tray. 11. Select OK. The printer starts cleaning. The cleaning will be complete when the paper is ejected. 12. When the completion message appears, select OK. If the problem is not resolved after cleaning the paper feed roller, contact your nearest Canon service center to request a repair. 118 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 119
A4 or Letter-sized plain paper* * Be sure to use a new piece of paper. 1. Check that printer is turned on. 2. Select (Setup) on HOME screen. Using the Operation Panel The setup menu screen will appear. 3. Select Maintenance. The Maintenance screen will appear. 4. Select Bottom plate cleaning - Canon PIXMA TS6220 | TS6200 series User Manual - Page 120
pull out the paper output tray. 12. Select OK. The paper cleans the inside of the printer as it feeds through the printer. Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again. 13. When the completion message appears, select OK. Note • When - Canon PIXMA TS6220 | TS6200 series User Manual - Page 121
If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be stained. Wipe off any ink from the protrusions using a cotton swab or the like. Important • Be sure to turn off the power and unplug the power cord before cleaning the printer. 121 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 122
Information WEEE (EU & EEA) Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power - Canon PIXMA TS6220 | TS6200 series User Manual - Page 123
Safety Safety Precautions Regulatory Information WEEE (EU&EEA) 123 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 124
and safety precautions about your printer. Do not use the printer in ways other than described in the accompanying manuals, as this may result in fire, electric shock or other unexpected accidents. Safety standard marks and declarations are only valid for the supported voltages and frequencies in - Canon PIXMA TS6220 | TS6200 series User Manual - Page 125
persists, obtain medical advice immediately. • Moving the printer • Do not hold the printer by the cassette. Hold the printer by its sides and carry it with both hands. General Notices Choosing a Location Refer to "Specifications" in the Online manual for details on operating environment. • Do not - Canon PIXMA TS6220 | TS6200 series User Manual - Page 126
as paper clips and staples, and containers holding flammable liquids such as alcohol or thinner. • Do not apply excessive pressure when placing large objects on the platen glass. • Do not attempt to open, disassemble or modify the ink tanks. Ink may leak and damage your printer. • Do not throw print - Canon PIXMA TS6220 | TS6200 series User Manual - Page 127
instructions, connected. • Consult the dealer or an experienced radio/TV technician for help. Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules. Do not make any changes or modifications to the equipment unless otherwise specified in the manual - Canon PIXMA TS6220 | TS6200 series User Manual - Page 128
Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer may interfere with the correct operation of these devices. 128 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 129
on an authorized one-for-one basis when you buy a new similar product or to an authorized collection approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of finden Sie unter www.canon-europe.com/weee. Union Européenne, - Canon PIXMA TS6220 | TS6200 series User Manual - Page 130
municipaux, les autorités locales compétentes, le plan DEEE approuvé ou le service d'enlèvement des ordures ménagères. Pour plus d'informations sur le retour et le recyclage des produits DEEE, consultez le site: www.canon-europe.com/weee. Uitsluitend bestemd voor de Europese Unie en EER (Noorwegen - Canon PIXMA TS6220 | TS6200 series User Manual - Page 131
o con el servicio de recogida de basuras doméstico. Si desea más información acerca de la devolución y reciclado de RAEE, visite la web www.canon-europe.com/weee. Només per a la Unió Europea i a l'Espai Econòmic Europeu (Noruega, Islàndia i Liechtenstein) Aquest símbol indica que aquest producte no - Canon PIXMA TS6220 | TS6200 series User Manual - Page 132
REEE aprovado ou o serviço de tratamento de lixo doméstico. Para mais informações sobre a devolução e reciclagem de produtos REEE, vá a www.canon-europe.com/weee. Gælder kun i Europæiske Union og EØS (Norge, Island og Liechtenstein) Dette symbol angiver, at det pågældende produkt ikke må bortskaffes - Canon PIXMA TS6220 | TS6200 series User Manual - Page 133
lokale myndigheter, et godkjent WEEE-program eller husholdningens renovasjonsselskap. Du finner mer informasjon om retur og resirkulering av WEEE-produkter på www.canon-europe.com/weee. Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein) alueelle. Tämä tunnus osoittaa, että sähkö- ja - Canon PIXMA TS6220 | TS6200 series User Manual - Page 134
information om var du kan lämna den kasserade produkten för återvinning. För mer information om inlämning och återvinning av WEEE-produkter, se www.canon-europe.com/weee. Pouze Evropská unie a EHP (Norsko, Island a Lichtenštejnsko) Tento symbol znamená, že podle směrnice o OEEZ (2012/19/EU) a podle - Canon PIXMA TS6220 | TS6200 series User Manual - Page 135
zajmującym się wywozem odpadów domowych. Więcej informacji o zwracaniu i recyklingu zużytego sprzętu elektrycznego i elektronicznego znajduje się w witrynie www.canon-europe.com/weee. Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko) Tento symbol znamená, že podľa Smernice - Canon PIXMA TS6220 | TS6200 series User Manual - Page 136
plánu OEEZ alebo od spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke: www.canon-europe.com/weee. Üksnes Euroopa Liit ja EMP (Norra, Island ja Liechtenstein) See sümbol näitab, et antud toodet ei tohi vastavalt elektri- ja elektroonikaseadmete - Canon PIXMA TS6220 | TS6200 series User Manual - Page 137
, ki skrbi za odstranjevanje odpadkov, ali si oglejte načrt OEEO. Če želite več informacij o vračanju in recikliranju izdelkov v skladu z direktivo OEEO, obiščite www.canon-europe.com/weee. 2012/19/ЕC www.canoneurope.com/weee. 137 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 138
, komunalnoj službi, odobrenom WEEE programu ili službi za odlaganje kućnog otpada. Ostale informacije o vraćanju i recikliranju WEEE proizvoda potražite na www.canon-europe.com/weee. Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa - Canon PIXMA TS6220 | TS6200 series User Manual - Page 139
, da kontaktirate lokalne gradske vlasti, komunalne službe, odobreni plan reciklaže ili Gradsku čistoću. Za više informacija o vraćanju i recikliranju WEEE proizvoda, posetite stranicu www.canon-europe.com/weee. 139 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 140
Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High 140 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 141
Legal Restrictions on Scanning/Copying Scanning, printing, copying, or modifying copies of the following may be • Postage stamps (canceled or uncanceled) • Identification badges or insignia • Selective service or draft papers • Checks or drafts issued by governmental agencies • Motor vehicle - Canon PIXMA TS6220 | TS6200 series User Manual - Page 142
Printer Handling Precautions Do not place any object on the document cover! Do not place any object on the document cover. It will fall into the rear tray when the document cover is opened and cause the printer to malfunction. Also, place the printer where objects will not fall on it. 142 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 143
head and ink tank left installed in the printer, press the ON button to turn off the power. This allows the printer to automatically support, and the rear tray cover. 5. Shorten cassette. 6. Unplug the printer cable from the computer and from the printer, then unplug the power cord from the printer - Canon PIXMA TS6220 | TS6200 series User Manual - Page 144
8. Attach the protective material to the printer when packing the printer in the box. 144 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 145
be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer, please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it. • Select Yes. (Setup) on HOME - Canon PIXMA TS6220 | TS6200 series User Manual - Page 146
rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paintstick, off! If you press the ON button to turn off the power, the printer caps the print head (nozzles) automatically to prevent from drying. If you - Canon PIXMA TS6220 | TS6200 series User Manual - Page 147
Main Components and Their Use Main Components Power Supply Using the Operation Panel 147 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 148
Main Components Front View Rear View Inside View Operation Panel 148 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 149
the printer. Loading Paper in the Cassette E: Paper Guides Align with right/left/front sides of the paper stack. F: Cassette Cover Detach to load paper in the cassette. G: Paper Output Tray Printed paper is ejected. Pull out it before printing. H: Paper Output Support Extend to support - Canon PIXMA TS6220 | TS6200 series User Manual - Page 150
same time, and fed automatically one sheet at a time. Loading Paper in the Rear Tray Loading Envelopes in Rear Tray L: Paper Support Extend to load paper in the rear tray. M: Rear Tray Cover Open to load paper in the rear tray. N: Paper Guides Align with both sides of the paper stack. 150 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 151
Rear View A: USB Port Plug in the USB cable to connect the printer with a computer. B: Power Cord Connector Plug in the supplied power cord. C: Transport the metal casing. • Do not plug in or unplug the USB cable while the printer is printing or scanning with the computer. This can cause trouble. 151 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 152
Inside View A: Scanning Unit / Cover Scans originals. Also, lift and open it to replace an ink tank or to remove jammed paper inside the printer. B: Print Head Holder The print head is pre-installed. Note • For details on replacing an ink tank, see Replacing Ink Tanks. 152 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 153
menu item or displayed button. Basic Operation of the touch screen D: Black button Starts black & white copying, scanning, etc. E: Color button Starts color copying, scanning, etc. F: Stop button Cancels operation when print, copy, or scan job is in progress. G: Back button Returns the touch screen - Canon PIXMA TS6220 | TS6200 series User Manual - Page 154
Power Supply Checking that Power Is On Turning the Printer On and Off Checking the Power Plug/Power Cord Unplugging the Printer 154 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 155
touch screen is off, if the ON lamp is lit, the printer is on. Note • It may take a while for the printer to start printing immediately after you turn on the printer. • The touch screen display will turn off if the printer is not operated for about 10 minutes. To restore the display, touch - Canon PIXMA TS6220 | TS6200 series User Manual - Page 156
screen, see An Error Occurs. • You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network. This feature is set to off by default. From the printer ECO settings From the computer • For Windows: Managing the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 157
that the ON lamp is off. Note • You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval. This feature is set to on by default. From the printer ECO settings From the computer • For Windows: Managing the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 158
/power cord is split. Caution • If you find anything unusual with the power plug/power cord described above, unplug the power cord and call for service. Using the printer with one of the unusual conditions above may cause a fire or an electric shock. 158 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 159
Unplugging the Printer To unplug the power cord, follow the procedure below. Important • When or clogging of the print head and print quality may be reduced. 1. Press the ON button to turn the printer off. 2. Confirm that the ON lamp is off. 3. Unplug the power cord. The specification of the power - Canon PIXMA TS6220 | TS6200 series User Manual - Page 160
on the touch screen with your finger tip to select menus for copying, scanning, and other functions. Operations on the HOME Screen A: Touch Screen Basic sure to avoid the followings, which may cause the printer to malfunction or damage the printer. • Strongly pressing the touch screen. • Pressing the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 161
Touch Touch lightly with your finger tip. To move forward (or go back) menus or photos continuously, keep touching the forward (or back) mark. Flick Flick your finger on the screen up, down, left, or right. Use to switch menus or move forward or backward through photos. Drag While lightly touching - Canon PIXMA TS6220 | TS6200 series User Manual - Page 162
Select to copy or scan using the operation panel. connected to the wireless router. Note • Depending on the signal state, the icon will change. (Signal strength: 81 % or more): You can use the printer over Wi-Fi without any problems. (Signal strength: 51 % or more): The problem such as the printer - Canon PIXMA TS6220 | TS6200 series User Manual - Page 163
wireless connect Bluetooth settings F: Setup Displays the printer's setting menus or the maintenance menus. When there is an update notification or information from PIXMA/MAXIFY Cloud Link, NEW appears on this button. Firmware update Using PIXMA/MAXIFY Cloud Link G: Hint Displays quick guides about - Canon PIXMA TS6220 | TS6200 series User Manual - Page 164
Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (macOS) Changing Settings from Operation Panel 164 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 165
Changing Printer Settings from Your Computer (macOS) Managing the Printer Power Changing the Printer Operation Mode 165 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 166
settings Energy saving settings allow you to set Auto power off and Auto power on. Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or the printer remains inactive for a certain period. The Auto power on function automatically turns on the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 167
message display even if the paper settings set in the Print dialog differs from the paper information registered to the printer. Ink drying wait time You can set the length of the printer rest time until printing of the next page begins. The wait time becomes longer as the value set in the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 168
Setting Items on Operation Panel Print settings LAN settings Bluetooth settings PictBridge settings Other device settings Language selection Firmware update Reset setting Feed settings Web service setup ECO settings Quiet setting System information 168 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 169
settings in the Device settings screen, taking the steps to specify Extended copy amount as an example. 1. Check that printer is turned on. 2. Select (Setup) on the HOME screen. Using the Operation Panel 3. Select Device settings. The Device settings screen is displayed. 4. Select a setting - Canon PIXMA TS6220 | TS6200 series User Manual - Page 170
For more on setting items on the operation panel: Setting Items on Operation Panel 170 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 171
Setting Items on Operation Panel Items for Printer Other device settings Language selection Web service setup ECO settings Quiet setting Items for Paper/Printing Print settings Bluetooth settings PictBridge settings Feed settings Items for Maintenance/Management LAN settings Firmware update Reset - Canon PIXMA TS6220 | TS6200 series User Manual - Page 172
photos Note • If printouts contain margins even though you are printing in Borderless, specifying Extended amount: Large for this setting may help solve the problem. • Auto photo fix setting When ON is selected, you can select whether to print photos using the Exif information recorded in the image - Canon PIXMA TS6220 | TS6200 series User Manual - Page 173
Wireless Direct Wi-Fi When Wi-Fi is selected in the LAN settings screen, the network settings information of the printer when it is connected by . XXX (12 characters) Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX - Canon PIXMA TS6220 | TS6200 series User Manual - Page 174
operation panel of the printer. ◦ WPS (Push button method) Select when you perform settings for Wi-Fi using a wireless router supporting a Wi-Fi Protected Setup (WPS) push button method. Follow the on-screen instructions during setup. ◦ Other connection types ■ Manual connect (adv.) Select when you - Canon PIXMA TS6220 | TS6200 series User Manual - Page 175
the password for Wireless Direct. • Connection request confirmation Selecting Yes displays the confirmation screen when a Wi-Fi Direct compatible device is connecting the printer. • Advanced setup For details on each setting item: Advanced setup Advanced setup • Set printer name Specifies the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 176
. • WSD setting Setting items when you use WSD (one of the network protocols supported in Windows). ◦ Enable/disable WSD Selects whether WSD is enabled or disabled. Note • When this setting is enabled, the printer icon is displayed on the Network Explorer in Windows. ◦ Optimize inbound WSD Selecting - Canon PIXMA TS6220 | TS6200 series User Manual - Page 177
Enables/disables LLMNR (Link-Local Multicast Name Resolution). Selecting Enable allows the printer to detect printer's IP address from the printer name without a DNS server. • IPP settings Selecting Enable allows you to print via the network with the IPP protocol. • PictBridge communication Setting - Canon PIXMA TS6220 | TS6200 series User Manual - Page 178
power on Selecting ON enables the printer to turn on automatically when a scanning command from a computer or printing data is sent to the printer. Note • You can also select this setting by selecting and then selecting Energy saving settings. ECO settings (Setup) on the HOME screen, selecting ECO - Canon PIXMA TS6220 | TS6200 series User Manual - Page 179
Language selection Changes the language for the messages and menus on the touch screen. 179 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 180
of the printer. If you select Yes, the firmware update starts. Follow the onscreen instructions to perform update. Note • If the firmware update is not complete, check the following and take an appropriate action. • Check the network settings such as a wireless router. • If Cannot connect to the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 181
settings back to the default. • Web service setup only Sets the Web service settings back to the default. • LAN settings Sets all settings you made to the printer back to the default. The administrator password specified by Remote UI or IJ Network Device Setup Utility reverts to the default setting. - Canon PIXMA TS6220 | TS6200 series User Manual - Page 182
the proper combination of paper settings you can specify by the printer driver (Windows) or on the touch screen: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) • Rear tray paper settings Registers the paper size and - Canon PIXMA TS6220 | TS6200 series User Manual - Page 183
information to/from PIXMA/MAXIFY Cloud Link. • Web service connection setup The following setting items are available. ◦ Google Cloud Print setup Registers/Deletes the printer to/from Google Cloud Print. ◦ IJ Cloud Printing Center setup Registers/Deletes the printer to/from Canon Inkjet Cloud - Canon PIXMA TS6220 | TS6200 series User Manual - Page 184
procedure below to use power saving function. 1. Check that printer is turned on. 2. Select (Setup) on the HOME screen. Using the Operation Panel 3. Select ECO. 4. Select Energy saving settings. 5. Check on-screen instructions and select Next. 6. Specify settings as necessary. A: Specify - Canon PIXMA TS6220 | TS6200 series User Manual - Page 185
is turned on. 2. Select (Setup) on the HOME screen. Using the Operation Panel 3. Select ECO. 4. Select Two-sided printing setting. 5. Specify settings as necessary. A: Select two-sided copying as a default. B: Select two-sided printing of template forms on the printer as a default. Note - Canon PIXMA TS6220 | TS6200 series User Manual - Page 186
below to perform setting. 1. Check that printer is turned on. 2. Select (Setup) on the HOME screen. Using the printer or the printer driver. No matter how you set the quiet mode, the mode is applied when you perform operations from the operation panel of the printer or printing and scanning - Canon PIXMA TS6220 | TS6200 series User Manual - Page 187
) Displays the MAC address for Wi-Fi. • Root cert. thumbprint (SHA-1) Shows the root certification thumbprint (SHA-1) of the printer. Note • If the password is set to the printer, the password may be requested. • Root cert. thumbprint (SHA-256) Shows the root certification thumbprint (SHA-256) of - Canon PIXMA TS6220 | TS6200 series User Manual - Page 188
Specifications General Specifications Printing resolution (dpi) Interface 4800* (horizontal) x 1200 (vertical) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. USB Port: Hi-Speed USB * LAN Port: Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802. - Canon PIXMA TS6220 | TS6200 series User Manual - Page 189
) * The performance of the printer may be reduced under certain temperature the paper's packaging or the supplied instructions. Temperature: 32 to 104 °F less *1*2 OFF: 0.2 W or less *1 USB connection to PC *2 The wait time for standby cannot With the Print Head and ink tanks installed. Total 4096 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 190
unit) Scan Specifications Scanner driver Windows: TWAIN 1.9 Specification, WIA Maximum scanning size Optical Communication protocol Wi-Fi TCP/IP Supported Standards: IEEE802.11n / IEEE802.11g Setup: WPS (Push button configuration/PIN code method) WCN (WCN-NET) Easy wireless connect - Canon PIXMA TS6220 | TS6200 series User Manual - Page 191
10 Mobile Some functions may not be available with the supported OS. Refer to the Canon web site for details. Mobile Printing Capability Apple AirPrint Google Cloud Print PIXMA Cloud Link Windows 10 Mobile Print Mopria Print Service • Internet connection or CD-ROM drive is required to install the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 192
Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 192 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 193
genuine Canon paper • Plain Paper (including recycled paper) • Envelopes*1 • T-Shirt Transfers*1 • Greeting Card*1 • Card Stock*1 *1 Printing to this paper from the operation panel or from a PictBridge (Wi-Fi) compliant device is not supported. Paper Load Limit Paper Settings on the Printer Driver - Canon PIXMA TS6220 | TS6200 series User Manual - Page 194
and media type. Printing from Digital Camera Page Sizes You can use the following page sizes. Note • Page sizes and media types the printer supports differ depending on the OS you are using. Standard sizes: • Letter • Legal • A5 • A4 • B5 • KG/4"x6"(10x15) • 5"x7"(13x18cm) • 7"x10"(18x25cm) • 8"x10 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 195
.0 mm) Paper Weight You can use paper in the following weight range. • 17 to 28 lb (64 to 105 g /m2) (plain paper other than genuine Canon paper) 195 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 196
Paper Paper for printing documents: Media Name Canon Red Label Superior Canon Océ Office Colour Paper High Resolution Paper *1 Rear Tray Approx. 100 sheets Approx. 80 sheets Approx. 80 sheets Cassette Approx. 100 sheets - Canon PIXMA TS6220 | TS6200 series User Manual - Page 197
from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding. In this case, load one sheet at a time. *3 For best results in continuous printing, remove printed paper or envelopes from the paper output tray to avoid smearing or discoloration. 197 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 198
will cause not only unsatisfactory results, but also the printer to jam or malfunction. • Folded, curled, or weighing more than 28 lb (105 g /m2), except for Canon genuine paper) • Paper thinner than a postcard, including plain rectangular • Paper bound with staples or glue • Paper with an adhesive surface - Canon PIXMA TS6220 | TS6200 series User Manual - Page 199
dried, be careful not to touch the printed surface as much as possible when handling. Due to the nature of the pigment ink, the ink on the printed surface may be removed when being rubbed or scratched. • Take out only the necessary number of paper from the package, just before - Canon PIXMA TS6220 | TS6200 series User Manual - Page 200
Printing Printing from Computer Printing Using Operation Panel Paper Settings Printing from Smartphone/Tablet Printing from Digital Camera 200 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 201
Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (macOS AirPrint) Printing Using Canon Application Software Printing Using a Web Service 201 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 202
Printing from Application Software (macOS AirPrint) Printing Basic Printing on Postcards Adding Printer How to Open Printer Settings Screen Displaying the Printing Status Screen Deleting the Undesired Print Job Removing Printer That Is No Longer Required from List of Printers 202 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 203
of OS • Requirement The Mac and the printer must be connected by one of the following methods: ◦ Connected to the same network over a LAN ◦ Connected directly without wireless router (Direct Connection) ◦ Connected by USB Print from a Mac 1. Check that printer is turned on Note • If Auto power - Canon PIXMA TS6220 | TS6200 series User Manual - Page 204
Note • Click Show Details to switch the setup window to the detailed display. 6. Check print settings Set items such as Paper Size to the appropriate if the paper size set in the print dialog is different from the paper size set on the printer. Select the correct items on the print dialog and the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 205
turns on. Print after checking that the printer is connected to the network. • You cannot print if Bonjour settings of printer are disabled. Check LAN settings of printer and enable Bonjour settings. • Refer to "Cannot Print Using AirPrint" for printing problems. • The display of the settings screen - Canon PIXMA TS6220 | TS6200 series User Manual - Page 206
on Postcards This section describes the procedure for printing on postcards. 1. Load postcards in printer 2. Select paper size and paper type from the printer Register Hagaki for paper size from the printer operation panel. Also, register Hagaki, IJ Hagaki, or Hagaki K for paper type, according to - Canon PIXMA TS6220 | TS6200 series User Manual - Page 207
be as you intended. • You will get cleaner printing if you print the message side first and then print the address side. 5. Click Print The printer prints according to the specified settings. 207 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 208
Bonjour Multifunction. Note • Check the following if printer does not appear. • Printer is on • Firewall function of the security software is off • Printer is either connected to the wireless router or directly connected to the PC (Direct Connection) 3. Select Secure AirPrint from Use 4. Click Add - Canon PIXMA TS6220 | TS6200 series User Manual - Page 209
The settings screen of the printer can be displayed from your application software. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software The Page Setup dialog opens. Opening the Print - Canon PIXMA TS6220 | TS6200 series User Manual - Page 210
progress confirmation screen. • The content of the error message may differ depending on the OS version. • The printer part names in the error message may differ from what is listed in this manual. • If the content of the error message is difficult to understand, check the error message displayed on - Canon PIXMA TS6220 | TS6200 series User Manual - Page 211
failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners 2. Select your model, and then click Open Print Queue... The print status check screen appears. 3. Select the unnecessary print job - Canon PIXMA TS6220 | TS6200 series User Manual - Page 212
That Is No Longer Required from List of Printers The printer that is no longer in use can be removed from the list of printers. Before removing the printer, remove the cable connecting the printer and PC. You cannot remove the printer if not logged in as the administrator. For information about - Canon PIXMA TS6220 | TS6200 series User Manual - Page 213
Printing Using Canon Application Software Easy-PhotoPrint Editor Guide 213 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 214
Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print 214 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 215
Printing from Smartphone/Tablet Printing from iPhone/iPad/iPod touch (iOS) Printing from Smartphone/Tablet (Android) Printing from Windows 10 Mobile Device Printing/Scanning with Wireless Direct 215 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 216
Scanning with Wireless Direct Important • You can connect up to 5 devices to the printer at the same time. • Check the usage restrictions and switch the printer to the Wireless Direct. Restrictions Changing Printer Setting to Use Wireless Direct 1. Check that printer is turned on. 2. Select (Setup - Canon PIXMA TS6220 | TS6200 series User Manual - Page 217
, see below. Changing Wireless Direct Setting Changing Settings of a Device and Connecting It to the Printer 1. Turn on Wi-Fi function on your device. Enable "Wi-Fi" on your device's "Setting" menu. For more on turning on Wi-Fi function, see your device's instruction manual. 2. Select "DIRECT-XXXX - Canon PIXMA TS6220 | TS6200 series User Manual - Page 218
/Scanning with Wireless Direct Connect a device and the printer and start printing/scanning. Note • For more on printing or scanning from a device via Wi-Fi, refer to the device's or application's instruction manual. • You can print/scan from your smartphone or tablet by installing Canon PRINT - Canon PIXMA TS6220 | TS6200 series User Manual - Page 219
can check the updated identifier (SSID)/password on the Wireless Direct setting list screen. • Connection request confirmation Change the confirmation screen setting when a Wi-Fi Direct compatible device is connecting to the printer. If you want the printer to display the screen to inform you a Wi - Canon PIXMA TS6220 | TS6200 series User Manual - Page 220
Important • To prevent an unauthorized access, we recommend you should not change the setting from the default. 8. Press HOME button. The HOME screen is displayed. Note • If you change the Wireless Direct setting of the printer, also change the wireless router setting of the device. 220 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 221
differs from the print settings. Note • The default display setting is different between when you print or copy from the operation panel of the printer, when you print from Smartphone/tablet, when you print from Windows, and when you print from macOS. Default Setting for Displaying the Message which - Canon PIXMA TS6220 | TS6200 series User Manual - Page 222
on the proper combination of paper settings you can specify by the printer driver (Windows) or on the touch screen: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) When the paper settings for printing/copying are - Canon PIXMA TS6220 | TS6200 series User Manual - Page 223
the rear tray or the cassette. For example, when the paper size setting for printing/copying is A5 and the paper information registered to the printer is A4, you load A5 sized paper in the rear tray or in the cassette before you start printing/copying. The paper information registration screen - Canon PIXMA TS6220 | TS6200 series User Manual - Page 224
on the proper combination of paper settings you can specify by the printer driver (Windows) or on the touch screen: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) Cancel Cancels printing. Select when you change the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 225
Copying Making Copies Basics Two-Sided Copying Copying Using Smartphone or Tablet Reducing/Enlarging Copies Special Copy Menu 225 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 226
Making Copies This section describes the procedure to copy with Standard copy. 1. Check that printer is turned on. 2. Load paper. 3. Select Copy on the HOME screen. Using the Operation Panel 4. Select Standard copy. The Copy standby screen is displayed. 5. Load - Canon PIXMA TS6220 | TS6200 series User Manual - Page 227
button for black & white copying. The printer starts copying. Remove the original on the platen after copying is complete. Important • Do not open the document cover or remove the original from the platen until scanning is completed. Note • To cancel copying, press the Stop button. Adding Copying - Canon PIXMA TS6220 | TS6200 series User Manual - Page 228
and press the same button (the Color button or the Black button) as the one which you previously pressed. Important • copying is displayed. If you select Cancel all reservations, you can cancel copying all scanned data. If you select Cancel the last reservation, you can cancel the last copying - Canon PIXMA TS6220 | TS6200 series User Manual - Page 229
Setting Items for Copying You can change the copy settings such as magnification and intensity. Print Settings Screen Note • For more on the print settings screen or the setting item for Photo copy, see Copying Photos. The following screen is displayed by selecting Settings in the Copy standby - Canon PIXMA TS6220 | TS6200 series User Manual - Page 230
The settings of the page size, media type, etc. are retained even if the printer is turned off. • When copying starts in the copy menu that is not available the touch screen. Change the setting, following the on-screen instructions. Following setting items can be changed. • Intensity Specify the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 231
qlty and try copying again. • Select High for Print qlty to copy in grayscale. Grayscale renders tones in a range of grays instead of black or white. • Layout Select the layout. Copying Two Pages onto Single Page Copying Four Pages onto Single Page • 2-sidedPrintSetting Select whether to perform two - Canon PIXMA TS6220 | TS6200 series User Manual - Page 232
Scanning Scanning from Computer (Windows) Scanning from Computer (macOS) Scanning from Operation Panel Scanning Using Smartphone/Tablet 232 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 233
Scanning from Computer (macOS) Scanning According to Item Type or Purpose (IJ Scan Utility Lite) IJ Scan Utility Lite Features Scanning Easily (Auto Scan) Basics Scanning Documents and Photos Scanning Tips Positioning Originals (Scanning from Computer) 233 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 234
Scanning According to Item Type or Purpose (IJ Scan Utility Lite) IJ Scan Utility Lite Features Scanning Easily (Auto Scan) Basics Scanning Documents and Photos Important • Available functions and settings vary depending on your scanner or printer. 234 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 235
depending on your scanner or printer. Multiple Scanning Modes Auto allows for one click scanning with default settings for best suited for scanning photos. Note • For details on the IJ Scan Utility Lite main screen, see IJ Scan Utility Lite Main Screen. Save Scanned Images Automatically Scanned - Canon PIXMA TS6220 | TS6200 series User Manual - Page 236
Note • To set the applications to integrate with, see Settings Dialog. 236 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 237
. In that case, adjust the cropping frames (selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility Lite main screen, and then scan again. • Photos with a whitish background • Items printed on white paper, hand-written text, business cards, and other unclear - Canon PIXMA TS6220 | TS6200 series User Manual - Page 238
Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder) 238 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 239
such as PDF and JPEG, and photos in formats such as JPEG and TIFF. 1. Place the item on the platen. Positioning Originals (Scanning from Computer) 2. Start IJ Scan Utility Lite. 3. To specify the paper size, resolution, PDF settings, etc., click Settings..., and then set each item in the Settings - Canon PIXMA TS6220 | TS6200 series User Manual - Page 240
Scanning Tips Positioning Originals (Scanning from Computer) 240 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 241
• Reflective disc labels may not be scanned as expected. • If scanned by detecting the item type and size automatically, the response may differ. In that case, adjust the cropping frame (selection box) manually. Photos, Postcards, Business Cards, and BD/DVD/CD Magazines, Newspapers, and Documents - Canon PIXMA TS6220 | TS6200 series User Manual - Page 242
items on the platen when scanning from the ADF. May result in paper jam. • Place and align documents of the same size when scanning two or more documents. • For supported document sizes when scanning from the ADF, click Home to return to the top page of the Online Manual for your model and search - Canon PIXMA TS6220 | TS6200 series User Manual - Page 243
in document tray. Insert the document until it stops. 5. Adjust document guide (B) to match width of document. Do not slide the document guide too hard against the document. The document may not be fed properly. Note • When scanning duplex documents, place the front sides facing up. They will not be - Canon PIXMA TS6220 | TS6200 series User Manual - Page 244
Scanning Using Smartphone/Tablet Using PIXMA/MAXIFY Cloud Link Printing/Scanning with Wireless Direct 244 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 245
Code for Error (Paper Jams) Cannot Print or Connect Failed to MP Drivers Installation (Windows) An Error Occurs Message (Support Code) Appears Solve Problems Printer Does Not Work Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly Wrong Language Appears in Touch Screen Display - Canon PIXMA TS6220 | TS6200 series User Manual - Page 246
Support Code for Error IJ Scan Utility Error Messages (Windows) IJ Scan Utility Lite Error Messages (macOS) ScanGear (Scanner Driver) Error Messages (Windows) Operation Problems Network Communication Problems Printing Problems Problems while Printing/Scanning from Smartphone/Tablet Scanning Problems - Canon PIXMA TS6220 | TS6200 series User Manual - Page 247
Problems Here are frequently asked questions on network. Select a connection method you are using, or you want to use. Wireless LAN Wireless Direct Wireless LAN Cannot Find Printer Cannot Find Printer while Using Wi-Fi Cannot Find Printer on Check Printer Settings Screen During Setup (Windows - Canon PIXMA TS6220 | TS6200 series User Manual - Page 248
Bluetooth Downloading Canon PRINT Inkjet/SELPHY Problems while Using Printer Message Appears on Computer During Setup Printer Prints Slowly No Ink Level Appears in Printer Status Monitor (Windows) Packets Are Sent Constantly (Windows) Wireless Direct Cannot Print or Connect Printer Suddenly Stopped - Canon PIXMA TS6220 | TS6200 series User Manual - Page 249
Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 249 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 250
Cannot Find Printer on Network While performing printer setup: Cannot Find Printer on Check Printer Settings Screen During Setup (Windows) Cannot Proceed beyond Printer Connection Screen While using printer: Cannot Find Printer while Using Wi-Fi 250 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 251
Settings Screen During Wi-Fi Setup (Windows)-Checking PC Network Connection Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Printer's Wi-Fi Settings Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Wi-Fi Environment - Canon PIXMA TS6220 | TS6200 series User Manual - Page 252
, follow the instructions on the screen to continue to set up network communication. If printer and network device are on: If the network devices are on, turn them off and on again. If above does not solve the problem: Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows - Canon PIXMA TS6220 | TS6200 series User Manual - Page 253
the computer is connected to the network. If you cannot view any web pages: Click Cancel on the Check Printer Settings screen to cancel to set up the network communication. After that, configure the computer and network device. For the procedures, refer to the instruction manuals supplied with the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 254
is displayed on the touch screen. If icon is not displayed: The printer is not set to allow wireless communication. Turn on wireless communication on the printer. If icon is displayed: Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Wi-Fi Environment 254 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 255
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Wi-Fi Environment Is the printer connected to the wireless router? Use the icon on the touch screen to make sure the printer is connected to the wireless router. If is displayed: • Check wireless router - Canon PIXMA TS6220 | TS6200 series User Manual - Page 256
to redetect the printer. If the printer is found, follow the instructions on the screen to continue to set up network communication. If the printer cannot be detected, the printer is not connected to the wireless router. Connect the printer to the wireless router. After connecting the printer to the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 257
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Printer's IP Address Is printer's IP address specified correctly? If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's IP address is not used for - Canon PIXMA TS6220 | TS6200 series User Manual - Page 258
. Note • For more on firewall settings of your operating system or security software, see instruction manual or contact its manufacturer. If above does not solve the problem: Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Wireless Router Settings 258 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 259
router network connection settings, such as IP address filtering, MAC address filtering, encryption key, and DHCP function. Make sure the same radio channel is assigned to the printer and the wireless router. To check the settings of the wireless router, see the instruction manual supplied with - Canon PIXMA TS6220 | TS6200 series User Manual - Page 260
cable from printer and computer and connect it again. 2. Make sure no printer operation is in progress and turn off. 3. Turn on printer. Check3 If you cannot resolve problem, follow procedure below to reinstall MP Drivers. • For Windows: 1. Click Cancel. 2. Click Back to Top on Setup Canceled screen - Canon PIXMA TS6220 | TS6200 series User Manual - Page 261
installation has not been completed appears. 2. Click No. The screen to select application software to install appears. 3. Click Back to Top. 4. Click Exit on Start Setup screen. 5. Turn off printer. 6. Restart computer. 7. Make sure you have no application software running. 8. Perform - Canon PIXMA TS6220 | TS6200 series User Manual - Page 262
or later checking items to make sure whether printer setup is complete or the settings of wireless router to connect are correct. Check3 Make sure printer setup is complete on the computer. If it is not, perform setup. • For Windows: Perform setup using the Setup CD-ROM or from the web page. • For - Canon PIXMA TS6220 | TS6200 series User Manual - Page 263
to connect to a wireless router. Match the network name (SSID) set for the printer with that for 2.4 GHz frequency band of the wireless router. To check the network name (SSID) set for the printer, print out the network setting information. Printing Network Settings Note • IJ Network Device Setup - Canon PIXMA TS6220 | TS6200 series User Manual - Page 264
connection status, see your computer instruction manual or contact its manufacturer. Note • If you use a smartphone or tablet, make sure the Wi-Fi is enabled on the device. Check8 Make sure Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver - Canon PIXMA TS6220 | TS6200 series User Manual - Page 265
Network Connection Problems Printer Suddenly Stopped Working for Some Reason Network Key (Password) Unknown Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 265 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 266
computer? Make sure your computer is connected to the wireless router properly. For more on checking computer settings or connection status, see the instruction manual supplied with the computer or contact the manufacturer. Check3 Is the printer connected to the wireless router? Use the icon on the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 267
settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. Note • Use 2.4 GHz frequency band to connect to a wireless router. Match the network name (SSID) set for the printer with that for 2.4 GHz frequency band of the wireless router. To check - Canon PIXMA TS6220 | TS6200 series User Manual - Page 268
the problem is not resolved, redo setup. • For Windows: Perform setup using the Setup CD-ROM or from the web page. • For macOS: Perform setup from the web page. • Positioning: Make sure there are no obstacles between the printer and the wireless router. Cannot Connect to a Printer through Wireless - Canon PIXMA TS6220 | TS6200 series User Manual - Page 269
device. For details, refer to your device's instruction manual. Check4 Make sure printer is selected as connection for device (e.g. smartphone or tablet). Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for devices. Check the destination on - Canon PIXMA TS6220 | TS6200 series User Manual - Page 270
. (Windows) Install the MP Drivers using the Setup CD-ROM or install them from the Canon website. Check3 Make sure wireless router does not restrict which computers can access it. For more on connecting to and setting up your wireless router, see the wireless router instruction manual or contact its - Canon PIXMA TS6220 | TS6200 series User Manual - Page 271
Key Set for Wireless Router Unknown, Cannot Connect For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router. Note • IJ Network Device Setup Utility allows you - Canon PIXMA TS6220 | TS6200 series User Manual - Page 272
... on the Network Settings (Wi-Fi) screen in IJ Network Device Setup Utility, follow the on-screen instructions to set the password length, format, and the password to use. For details, see If WEP Details Screen Appears. Note • If the printer is connected to an AirPort Base Station via LAN: If the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 273
Changing Encryption Type at Wireless Router Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on Wireless Router Check1 Check wireless router setting. To check the wireless router setting, see the instruction manual provided with the wireless router or contact - Canon PIXMA TS6220 | TS6200 series User Manual - Page 274
computer. For details, see Setting an Encryption Key. With Encryption On, Cannot Communicate with Printer After Changing Encryption Type at Wireless Router If you change the encryption type for the printer and it subsequently cannot communicate with the computer, make sure the encryption type for - Canon PIXMA TS6220 | TS6200 series User Manual - Page 275
Other Network Problems Checking Network Information Restoring to Factory Defaults 275 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 276
can check the network setting information on the computer screen. Canon IJ Network Device Setup Utility Screen Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer, follow the instructions below. • For Windows: 1. Select Command Prompt as shown below - Canon PIXMA TS6220 | TS6200 series User Manual - Page 277
3. Click TCP/IP to check the IP address, or click Hardware to check the MAC address. Checking Communication Between the Computer, the Printer, and the Wireless Router Perform a ping test to check if communication is taking place. • For Windows: 1. Select Command Prompt as shown below. In Windows 10 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 278
is 100%, communication is not taking place. Otherwise, computer is communicating with target device. Checking Network Setting Information To check the printer's network settings information, print out the network settings information or use the operation panel to display it. • Display on the touch - Canon PIXMA TS6220 | TS6200 series User Manual - Page 279
• For Windows: Initialization erases all network settings on the printer, making printing or scanning operation from a computer over a network impossible. To use the printer over a network again after restoring it to the factory defaults, redo setup using the Setup CD-ROM or from the web page. • For - Canon PIXMA TS6220 | TS6200 series User Manual - Page 280
Problems while Printing/Scanning from Smartphone/Tablet Cannot Print/Scan from Smartphone/Tablet 280 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 281
Fi is enabled on your device. For details, refer to your device's instruction manual. Check3 Is the printer connected to the wireless router? Use the icon on the touch screen to check the connection status between the printer and wireless router. If the icon is not displayed, Wi-Fi is disabled. Turn - Canon PIXMA TS6220 | TS6200 series User Manual - Page 282
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, print out the network setting information. Printing Network Settings Note • IJ Network Device Setup Utility allows you to - Canon PIXMA TS6220 | TS6200 series User Manual - Page 283
device. For details, refer to your device's instruction manual. Check4 Make sure printer is selected as connection for device (e.g. smartphone or tablet). Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for devices. Check the destination on - Canon PIXMA TS6220 | TS6200 series User Manual - Page 284
is not placed too far away from the device. If the distance between the printer and device is too far, wireless communication becomes poor. Place the printer and device close to each other. Check7 Make sure 5 devices are already connected. Wireless Direct does not allow more than 5 devices to be - Canon PIXMA TS6220 | TS6200 series User Manual - Page 285
Printing Problems Printer Does Not Print Ink Does Not Come Out Paper Does Not Feed Properly/"No Paper" Error Printout Results Are Unsatisfactory 285 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 286
USB hub, disconnect it, connect the printer directly to the computer, and retry the printing. If printing starts normally, there is a problem with the relay device. appears on the touch screen. Follow the instructions on the touch screen to solve the problem. Note • You can select whether the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 287
printer's printer driver selected when printing? The printer will not print properly if you are using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series" (where "XXX" is your printer Loss. For details, refer to Page Setup Tab Description. Important • Selecting On for - Canon PIXMA TS6220 | TS6200 series User Manual - Page 288
turn off the printer and perform print head deep cleaning again 24 hours later. • If problem is not resolved after performing print head deep cleaning twice: If print head deep cleaning does not resolve the problem, the print head may be damaged. Contact your nearest Canon service center to request - Canon PIXMA TS6220 | TS6200 series User Manual - Page 289
tray, place the print side facing UP and align the right and left paper guides with the paper stack. Loading Paper • In the cassette, be sure to load place the print side facing DOWN and align the right/left/front paper guides with the paper stack. Loading Paper Check3 Is paper too thick or curled - Canon PIXMA TS6220 | TS6200 series User Manual - Page 290
rear tray, see List of Support Code for Error (Paper Jams) to remove it. If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it from the power . If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 290 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 291
are unsatisfactory due to white streaks, misaligned/distorted your computer Check the settings using the printer driver. Basic Printing Setup • Printing from a PictBridge (Wi- Canon PRINT Inkjet/SELPHY Check the settings on Canon PRINT Inkjet/SELPHY. Print Easily from a Smartphone or Tablet with Canon - Canon PIXMA TS6220 | TS6200 series User Manual - Page 292
Check3 If problem is not resolved, check also the sections below. See also the sections below: Printouts Are of Page Is Not Printed (Windows) Lines Incomplete or Missing (Windows) Images Incomplete or Missing (Windows) Ink Blots / Paper Curl Back of Paper Is Smudged Uneven or Streaked Colors 292 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 293
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/ Streaks or Lines Printing Is Blurry Colors Are Wrong 293 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 294
head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven. • If nozzle check pattern is not printed correctly: Check if the ink tank for the problem color is empty. If the ink tank is not empty, perform print head cleaning and try printing the nozzle check pattern again. • If - Canon PIXMA TS6220 | TS6200 series User Manual - Page 295
printer and perform print head deep cleaning again 24 hours later. • If problem is not resolved after performing print head deep cleaning twice: If print head deep cleaning does not resolve the problem, the print head may be damaged. Contact your nearest Canon service the instruction manual supplied - Canon PIXMA TS6220 | TS6200 series User Manual - Page 296
print head alignment manually from your computer. • For Windows: Adjusting Print Head Position Manually • For macOS: Adjusting Print Head Position Check3 Increase print quality and try printing again. Increasing the print quality using the operation panel or the printer driver may improve the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 297
Check paper type. Make sure you are using the right paper for what you are printing. Supported Media Types Check3 Correct curl before loading paper. When using Photo Paper Plus Semi-gloss, , the paper may smudge or may not feed properly. Follow the instructions below to correct the paper curl. 297 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 298
properly even if it is not curled inward. Follow the instructions below to curl the paper outward up to 0.1 inch / set correctly to match the paper, set the printer to prevent paper abrasion using the operation panel Press the HOME button, select (Setup) icon, Settings, Device settings, - Canon PIXMA TS6220 | TS6200 series User Manual - Page 299
turned on. 2. Open Canon IJ Printer Assistant Tool. Maintenance Tab Description 3. Select Select Printer... and select printer you are using from pulldown much ink and become wavy, causing paper abrasion. • Printing from your computer (Windows) Check the intensity setting in the printer driver. - Canon PIXMA TS6220 | TS6200 series User Manual - Page 300
and scratches. • For Windows: 1. Check that printer is turned on. 2. Open Canon IJ Printer Assistant Tool. Maintenance Tab Description 3. Select Select Printer... and select printer you are using from pulldown menu and select OK. 4. Select Custom Settings. 5. Drag Ink Drying Wait Time slide bar to - Canon PIXMA TS6220 | TS6200 series User Manual - Page 301
may vary depending on the image data or the print setting. • This printer performs automatic cleaning when necessary to keep printouts clean. A small amount of ink is ejected for cleaning. Although the ink is normally ejected onto the ink absorber at the outer edge of the paper, it may get onto the - Canon PIXMA TS6220 | TS6200 series User Manual - Page 302
Scanning Problems (macOS) Scanning Problems 302 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 303
Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start 303 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 304
it to a USB port on the computer. Check 5 Restart the computer. Check 6 To scan from the printer's operation panel with USB connection, click Scanfrom-Operation-Panel Settings in the Settings (General Settings) dialog, and then check that the following checkboxes are selected. • Your scanner or - Canon PIXMA TS6220 | TS6200 series User Manual - Page 305
Scanner Driver Does Not Start Check 1 Make sure the application software supports AirPrint. Check 2 Select your scanner or printer on the application's menu. Note • The operation may differ depending on the application. Check 3 Scan and save images with IJ Scan Utility Lite and open the files in - Canon PIXMA TS6220 | TS6200 series User Manual - Page 306
Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Cannot Communicate with Printer via USB Wrong Language Appears in Touch Screen 306 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 307
ON button. Check2 Make sure power plug is securely connected to printer, and then turn on again. Check3 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn on again. If this does not solve the problem, contact your nearest Canon service center to request a repair. 307 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 308
operation panel: 1. Check that printer is turned on. 2. Select (Setup) on Home screen. 3. Select Canon IJ Printer Assistant Tool or ScanGear (scanner driver) to disable the setting. Follow the procedure below to disable the setting using Canon IJ Printer Assistant Tool. 1. Open Canon IJ Printer - Canon PIXMA TS6220 | TS6200 series User Manual - Page 309
4. Select Disable for Auto Power Off. 5. Select OK. 6. Select OK on the displayed screen. The setting to shut off the power automatically is disabled. Note • Refer to below to disable the setting from ScanGear (scanner driver). Scanner Tab 309 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 310
USB Connection Problems Printing or Scanning Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Appears (Windows) If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of USB 1.1. In this case, the printer works - Canon PIXMA TS6220 | TS6200 series User Manual - Page 311
, refer to the instruction manual supplied with the USB cable. Check3 Make sure Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver. (Windows) If not, select it to enable bidirectional support. Opening Printer Driver's Setup Screen 311 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 312
Wrong Language Appears in Touch Screen Follow the instructions below to select your language. 1. Press HOME button and wait a little. 2. Select (Setup) icon. Using the Operation Panel 3. Select . 4. Select sixth setting item from top. 5. Select a language for touch screen. 6. Select button - Canon PIXMA TS6220 | TS6200 series User Manual - Page 313
Installation and Download Problems Failed to MP Drivers Installation (Windows) Updating MP Drivers in Network Environment (Windows) 313 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 314
Failed to MP Drivers Installation (Windows) • If installation does not start when you insert Setup CD-ROM: Follow the instructions below to start the installation. 1. Make the . If it does, there is a problem with the Setup CD-ROM. Contact your nearest Canon service center to request a repair. 314 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 315
Proceed beyond Printer Connection Screen • Other cases: Reinstall the MP Drivers. If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart your computer, and then reinstall the MP Drivers. Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD-ROM - Canon PIXMA TS6220 | TS6200 series User Manual - Page 316
the download page of the Canon website. Uninstall the existing MP Drivers and follow the installation instructions to install the latest MP Drivers that you downloaded. In the connection method selection screen, select Use the printer with Wi-Fi connection. The printer is detected automatically in - Canon PIXMA TS6220 | TS6200 series User Manual - Page 317
Errors and Messages An Error Occurs Message (Support Code) Appears 317 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 318
the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. When an error occurs, a message appears on the computer, or an error code appears on the printer. For some errors, a support code (error number) appears on the computer - Canon PIXMA TS6220 | TS6200 series User Manual - Page 319
on errors that have support code, see List of Support Code for Error. If printer cannot connect to the server due to a communication error. Select OK on the touch screen and try again after a while. Error Regarding Automatic Duplex Printing Is Displayed Check See Automatic Duplex Printing Problems - Canon PIXMA TS6220 | TS6200 series User Manual - Page 320
up for network use. Check3 Make sure MP Drivers are installed correctly. Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and reinstall them from the Setup CD-ROM or the Canon website. Check4 When printer is connected to your computer with a USB cable - Canon PIXMA TS6220 | TS6200 series User Manual - Page 321
print, restart your computer and retry the printing. • "Printer driver could not be found" Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and reinstall them from the Setup CD-ROM or the Canon website. • "Could not print Application name - File name - Canon PIXMA TS6220 | TS6200 series User Manual - Page 322
an error number, and appears along with an error message. When an error occurs, check the support code displayed on the touch screen and computer screen and take the appropriate action in response. Support Code Appears on Touch Screen and Computer Screen • 1000 to 1ZZZ 1000 1003 1200 1240 1270 1300 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 323
6944 6945 6946 6951 6A80 6A81 6D01 • 7000 to 7ZZZ 7500 7600 7700 7800 • 8000 to 8ZZZ 8300 • A000 to ZZZZ C000 For paper jam support codes, see also List of Support Code for Error (Paper Jams). 323 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 324
List of Support Code for Error (Paper Jams) If paper jams, remove it following the ◦ If the paper is jammed when performing automatic duplex printing: 1304 ◦ If the paper is jammed as the printer pulled in the printed paper: 1313 ◦ If the paper tears and you cannot remove it from the paper output - Canon PIXMA TS6220 | TS6200 series User Manual - Page 325
jammed paper from the paper output slot or from the rear tray following the instructions below. 1. Slowly pull out paper, either from paper output slot or from or the rear tray, remove the paper from inside the printer. Paper Is Jammed inside Printer • If you cannot pull the paper out from the paper - Canon PIXMA TS6220 | TS6200 series User Manual - Page 326
. • We recommend using paper sizes other than A5 to print documents with photos or graphics. A5 paper may curl and jam as it leaves the printer. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 326 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 327
to Do 1. Remove jammed paper. • If the paper is jammed at the paper output slot: 1300 • If the paper is jammed inside the printer: Paper Is Jammed inside Printer • If the paper is jammed at the feeder of the cassette: Pull out the cassette, and then remove the paper slowly with both - Canon PIXMA TS6220 | TS6200 series User Manual - Page 328
to Do 1. Remove jammed paper. • If the paper is jammed at the paper output slot: 1300 • If the paper is jammed inside the printer: Paper Is Jammed inside Printer • If the paper is jammed at the feeder of the cassette: Pull out the cassette, and then remove the paper slowly with both - Canon PIXMA TS6220 | TS6200 series User Manual - Page 329
in the printed paper, try to remove the paper from the following locations. • Paper output slot 1300 • Inside of the printer Paper Is Jammed inside Printer If the measures above do not solve the problem, see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper. 329 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 330
the instructions below. Note • If paper becomes jammed during printing and you need to turn off the printer to remove it, press the Stop button to stop the printing before you turn off the printer. 1. Turn off printer and unplug it. 2. Open scanning unit / cover. Important • Do not touch white belt - Canon PIXMA TS6220 | TS6200 series User Manual - Page 331
4. Hold jammed paper firmly in both hands. If the paper is rolled up, pull out it. 5. Slowly pull out paper, so as not to tear it. Pull out the paper at an angle of about 45 degrees. 331 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 332
in the printer? • Any paper left in the left and right empty spaces (B) in the printer? 7. Close scanning unit / cover. To close the scanning unit / printer. Check the printer again for any remaining bits of paper. If the measures above do not solve the problem, contact your nearest Canon service - Canon PIXMA TS6220 | TS6200 series User Manual - Page 333
printing and you need to turn off the printer to remove it, press the Stop button to stop the printing before you turn off the printer. 1. Rotate printer so that rear side of printer faces toward you. 2. Open rear tray cover and then pull up paper support. 3. Detach rear cover. Pull out the rear - Canon PIXMA TS6220 | TS6200 series User Manual - Page 334
4. Slowly pull out paper. Note • Do not touch the inner parts of the printer. If you were not able to remove the paper in this step, detach the transport unit cover and remove the paper by following these steps. 1. Detach transport unit cover. Lift up the transport unit cover and pull out it. 334 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 335
2. Slowly pull out paper. Note • Do not touch the inner parts of the printer. 3. Make sure all jammed paper is removed. 4. Attach transport unit cover. Insert the transport unit cover slowly all the way into printer and take down the transport unit cover. 335 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 336
5. Attach rear cover. Insert the projections of the right side of the rear cover into the printer, and then push the left side of the rear cover until it is closed completely. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 336 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 337
. What to Do Take the corresponding actions below. • Load paper in the rear tray. • Align the paper guides with the both edges of the paper when you load paper in the rear tray. • Set paper information for for the paper in the rear tray. • To cancel printing, press the printer's Stop button. 337 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 338
properly. What to Do Take the corresponding actions below. • Load paper in the cassette. • Align the paper guides with the both edges of the paper when you load paper in the cassette. • Set paper information for the , or B5 size plain paper. • To cancel printing, press the printer's Stop button. 338 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 339
1200 Cause Scanning unit / cover is open. What to Do Close the scanning unit / cover and wait for a while. Do not close it while you are replacing an ink tank. 339 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 340
1401 Cause Print head may be damaged. What to Do Turn off the printer and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 340 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 341
run out. What to Do Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, tap OK on the printer with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The printer may be damaged if printing is - Canon PIXMA TS6220 | TS6200 series User Manual - Page 342
1660 Cause The ink tank cannot be recognized. What to Do Printing cannot be performed because the ink tank is not installed or is not compatible with this printer. Check the ink tank. If you want to cancel printing, press the printer's Stop button. 342 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 343
. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition. Note • If the function for detecting the remaining ink level is disabled, the ink tank is displayed in white on the touch screen when - Canon PIXMA TS6220 | TS6200 series User Manual - Page 344
be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks. Note • If the function for detecting the remaining ink level is disabled, the ink tank is displayed in white on the touch screen - Canon PIXMA TS6220 | TS6200 series User Manual - Page 345
1700 Cause Ink absorber is almost full. What to Do Select OK on the touch screen to continue printing. Contact your nearest Canon service center to request a repair. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print or scan. 345 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 346
to Do Open the scanning unit / cover and make sure the tape for securing the print head holder during transportation has been removed. If the tape is still there, remove it and close the scanning unit / cover. If this does not solve the problem, contact your nearest Canon service center to request - Canon PIXMA TS6220 | TS6200 series User Manual - Page 347
for the correct correspondence between paper settings made on the printer driver or on the touch screen. Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows) • For copying, make the copy paper settings - Canon PIXMA TS6220 | TS6200 series User Manual - Page 348
for the correct correspondence between paper settings made on the printer driver or on the touch screen. Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows) Cancel print Cancels printing. Select this - Canon PIXMA TS6220 | TS6200 series User Manual - Page 349
Feed settings • To change the message view setting when printing using the printer driver: Changing the Printer Operation Mode (Windows) Changing the Printer Operation Mode (macOS) 349 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 350
2900 Cause Scanning print head alignment sheet failed. What to Do Select OK on the printer's touch screen and check the following. • Make sure the print head alignment sheet is set auto print head alignment from the beginning. If the error is still not resolved, try manual print head alignment. 350 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 351
and align the mark alignment mark . in the upper left corner of the sheet with the 2. Slowly close the document cover and select OK on printer's touch screen. The printer starts scanning the print head alignment sheet, and automatically adjusts the print head position. 351 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 352
4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Then change the print settings and retry printing. 352 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 353
5011 Cause Printer error has occurred. What to Do Turn off printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 353 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 354
5012 Cause Printer error has occurred. What to Do Turn off printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 354 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 355
installed. Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to print head holder motion, be careful not to touch white belt (A). If - Canon PIXMA TS6220 | TS6200 series User Manual - Page 356
5200 Cause Printer error has occurred. What to Do Turn off printer and unplug it. After a while, plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 356 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 357
5B00 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print or scan. 357 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 358
the paper is jammed, remove it depending on the jammed location and cause. List of Support Code for Error (Paper Jams) Turn off printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 358 - Canon PIXMA TS6220 | TS6200 series User Manual - Page 359
installed. Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to print head holder motion, be careful not to touch white belt (A). If
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TS6200 series
Online Manual
English