Canon PowerShot SD430 ZoomBrowser EX 5.5 Software User Guide - Page 152
Troubleshooting 2/5
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Table of Contents Chapter 1 What is ZoomBrowser EX? Chapter 2 Downloading and Printing Images Chapter 3 What You Can Do with a Camera Connected Chapter 4 Viewing Images Chapter 5 Organizing Images Chapter 6 Using Supplementary Features Appendices Index Troubleshooting (2/5) ■ Check the Camera Status Confirm that the camera is on and in the correct mode to transfer data. Please see the user guides for your camera since the methods for setting the camera and computer to the communication mode vary between camera models. (With some models, you must set the camera to the Playback mode, etcetera, to establish a connection to a computer.) ■ Check the battery You are recommended to use a household power source (AC adapter) for the camera when connecting it to the computer. If the camera is running on batteries, ensure they are fully charged. If the problem does not rest in the four areas above, the driver may not be properly installed. Uninstall the driver and then reinstall it. For instructions for this task, refer to the Software Starter Guide. How to Get Help ZoomBrowser EX comes with a Help file. Use it when you want to learn how to do an operation, or when you want to know about the features of the program. You can access Help from the [Help] menu or the [?] (Help) button. Help Menu Help Button ZoomBrowser EX Software User Guide 152 Back Next