Canon SELPHY CP910 User Guide - Page 54

Power Cannot turn on SELPHY • Confirm that the power cord is connected and plugged in correctly (=10). • Hold the button until the startup screen is displayed (=12). • When using Battery Pack NB-CP2L and Charger Adapter CG-CP200 (both sold separately), confirm that the battery pack is charged and inserted correctly, and that the cable is connected correctly. Screen [?] is displayed instead of images • Display is not possible because the image has no thumbnail. You can check the image before printing by pressing the button for full-screen display. Printing Cannot print • Confirm that SELPHY is on (=12). • Confirm that the paper and ink cassettes are loaded correctly (=10). • Confirm that the ink sheet is not loose (=8). • Confirm that you are using paper designed especially for SELPHY (=9). • Replace the ink cassette and refill the paper cassette as needed (=15). • Confirm that you are using the correct combination of paper, paper cassette, and ink cassette (=8). • SELPHY will temporarily halt printing if it exceeds a specific temperature; this does not indicate a problem. Wait until the printer cools off. During continuous printing, in hot environments, or if the printer's interior becomes hot because the rear-side air vent (=5) is blocked, SELPHY may temporarily stop printing, causing printing to take longer. Cannot display or print images on memory cards or USB flash drives • Confirm that the memory card is fully inserted in the correct slot, with the label face- up (=13, 14). • Confirm that the USB flash drive is fully inserted, right-side up (=16). • Confirm that the image format is supported (=13). • Confirm that a memory card requiring the use of an adapter has not been inserted without its adapter (=13). Cannot print from a camera • Confirm that your camera supports PictBridge (=52). • Confirm that SELPHY and the camera are connected correctly (=52). • Confirm that your camera batteries have enough charge left. If the batteries are depleted, replace them with fully charged or new ones. Cannot print from a computer • Confirm that you have installed the printer driver correctly (=49). • Remove any inserted memory cards or USB flash drives. • When printing via Wi-Fi, confirm that both SELPHY and the computer are correctly connected to the access point (=37). • When printing via USB, confirm that SELPHY is connected directly to the computer with the USB cable (=50). • Windows: Confirm that the printer is not offline. If so, right-click the printer icon and bring the printer online. • Macintosh: Confirm that you have added SELPHY to the Printer List (=43). No date when printing from memory cards or USB flash drives • Confirm that SELPHY is set up to print the date (=28). Note that in DPOF printing, date printing is configured on the camera. No date when printing from cameras • Confirm that the date setting is enabled on the camera. Note that under standard camera settings, the date setting on SELPHY will be used. Cover Contents Part Names Basic Operations Print Settings Printing via Wi-Fi Printing via USB Cable Troubleshooting Appendix 54