Canon VB-C300 Network Video Recorder VK-64/VK-16 Administrator's Manual
Canon VB-C300 Manual
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- Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 1
NETWORK VIDEO RECORDER VK-64/VK-16 Administrator's Manual Ver. 2.2 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 2
of such problems. Support Information For various types of information relating to support, including updated product software (patch installer), User's Manual, operating environment, etc., please see the Canon Web site. Copyright Information Videos, images or sounds recorded with your camera may - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 3
Introduction Icons Used in this Manual The following icons are used in this guide to indicate descriptions that you should operation. Users are recommended to read these memos. Storage Server includes software developed by the Apache Software Foundation (www.apache.org). Apache software is - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 4
Manual This manual is written for the System Administrator installing and operating the VK-64/VK-16 system. It explains the functions of VK-64/VK-16 and introduces more appropriate system deployment methods. Use this manual as a reference when making a backup of data or troubleshooting a problem - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 5
...ii Purpose of This Manual ...iv About Manuals ...xii Important: Before Configuration ...1-8 Operating Environment ...1-10 Supported Camera Servers ...1-10 System Environment ...1-10 Viewer Performance ...1-25 Notes on Viewer Sizing ...1-26 Network Bandwidth Concept ...1-27 VK-Lite ...1- - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 6
[Settings] Tab ...3-9 Message ...3-15 [Logon As Service] Privilege ...3-15 Important: Disk Space Management User 3-25 How to Set the [User Management] Tab 3-26 Change User to Administrator ...3-26 Delete a User ...3-27 Request User Authentication at Tool Startup 3-27 Chapter 4 Register Camera - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 7
Add Storage Server ...4-14 Edit Storage Server ...4-15 Delete Storage Server ...4-16 Register Camera Server ...4-17 Register the Camera Server (by Search 4-17 Edit Camera Server ...4-24 Delete Camera Server ...4-26 Overview of Recording Schedule Setting 4-27 Recording Schedule ...4-28 Set - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 8
5-7 Launch Storage Server by Specifying the IP address 5-7 Launch without Storage Server (Viewer Set the Tab for Guest User ...5-16 Frame Rate Setting for live video 5-16 Automatic Audio Functions 5-30 Select Cameras for Viewing ...5-30 Camera Selection Area ...5-30 Camera Thumbnails ...5-30 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 9
, VB-C500D, VB-C60, VB-C50i/VB-C50iR, VB-C50FSi, VB-C50Fi only 5-44 Enable Exposure Compensation 5-45 Other Menu Options ...5-46 Viewer Shade Control ...5-47 Audio Panel ...5-47 Use Timeline and View Events 5-48 Timeline Overview ...5-48 Monitor Live Video in relation to the Timeline 5-49 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 10
Chapter Overview ...7-2 Purpose ...7-3 Preparation ...7-4 Backup Device ...7-4 Backup Tool ...7-4 Restore Server for Archiving ...7-4 Files to Make a Backup Previous Version 8-6 Required Media and Data ...8-6 Camera Server Maintenance 8-7 Procedure for Updating Camera Firmware 8-7 x - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 11
...9-31 VK Event Information ...9-34 Chapter 10 Appendix Camera Server Control ...10-2 Hard Disk ...10-3 Lifetime of Hard Disk ...10-3 RAID Reconfiguration ...10-3 How To Check Software Version 10-5 Storage Server Configuration tool ...10-5 VK Viewer ...10-5 Functional Limitations on MPEG - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 12
Guide A manual that introduces this software. Be sure to read this manual when using the software for the first time. z Viewer Operation Guide A simplified manual for the VK Viewer. Be sure to read the Administrator's Manual for details. z Administrator's Manual (this manual - pdf file) This manual - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 13
is recommended to separate the communication networks for the camera and NAS. z Use recommended NAS servers with Windows Storage Server 2003 or Windows Storage Server 2003 R2. z Although the audio function of the VB-C500VD, VB-C500D, VB-C60, VB-C300, VB-C50i, VB-C50iR, and VB-C50FSi can also be used - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 14
Important: Before Starting Operations xiv - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 15
System Overview - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 16
setting up the VK-64/VK-16 to starting the operation. System Operation Overview Explains the system operating environment such as the number of Camera Servers available for the Storage Server, product types, and the number of licenses for each product. Communication Mechanism of VK-64/VK-16 Explains - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 17
System Overview Chapter Overview 1 1-3 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 18
Servers. See your Camera Server manuals for connection in detail. For details regarding supported camera servers, see P. 1-10. Step2 Install Storage Server and Viewer The Storage Server and Viewer can be installed on one PC. The Viewer can be installed on other computers on the network, and it will - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 19
Step3 Configure Recording Settings Register Camera Servers and Storage Servers and set up recording schedules. Preparation Flow 1 System Overview Step4 Create and save Viewer Layout Monitoring live video and playing back recorded events can be done by the Viewer application. And also you can - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 20
Operation Overview VK-64/VK-16 Overview Network Video Recorder Network Video Recorder is software for viewing video, recording video and audio, and playing back video from multiple network cameras (hereafter referred to as Camera Servers). This supports viewing and recording JPEG and MPEG-4 video - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 21
. You can perform live viewing and camera control of up to download the free patch install from our website. License keys from older versions can also be valid in v2.2. Network Video Recorder VK-Lite The Network Video Recorder VK-Lite which is bundled with the VB-C500VD, VB-C500D and VB-C60 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 22
IP networks, cameras can be installed easily. And also addition of new camera or change of camera location can be done flexibly. VC-C50i VB-C500VD VB-C500D VC-C50iR Live VB150 Live Playback VB-C60 VB-C300 VB-C50i VB-C50FSi Live Playback Playback Live Monitor VB-C50iR Monitor View live - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 23
Server Configuring Event Notification Configuring Users Display live and recorded video Viewer Administrator Capabilities: Configure recording settings Configure event alerts Viewing Live Video Viewing Events Viewing recorded video Configuring Camera Servers Configuring Storage Server Record - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 24
below shows the Camera Servers supported by VK-64/VK-16. This information is as of September 2009. For the latest information, please access to Canon Web site. Camera Server Firmware Versions VB-C500VD Ver. 1.1 0 VB-C500D Ver. 1.0 0 or later VB-C60 VB-C300 VB-C50i VB-C50iR Ver. 1.0 0 or - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 25
vary due to the operating environment (number of Camera Servers, setting of recording frame rate etc.). It is also dependent on pre-event recording settings. Please contact dealers that handle Canon products for further information. * VK-Lite also supports Windows Vista Home Premium. * Only 32-bit - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 26
close the dialog. Setting is now complete. Notes on Use with Windows XP/Vista In cases where you cannot access more than 10 camera servers due to power or network failures, the movie server's operations or viewer's configuration changes may take time or images may not be viewable including those on - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 27
3. Check that the IP address of your camera server displayed in the instructions. Additionally, even when a content block dialog box is not displayed, JavaScript may be disabled under standard security settings, limiting the available operations in the camera's settings page or the VB-C500/ VB-C60 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 28
block dialog box is not displayed, you can use the procedure below to display the dialog box for adding a trusted site. 1. On the [Tools] menu in Internet Explorer, click [Internet Options] to display the [Internet Options] dialog box. 2. Next, click the [Security] tab. 3. Select [Trusted sites - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 29
Notes on Operating Environment Enable Sound to Use Audio Functions 1 The sound function is disabled by default in Windows Server 2008. To receive audio signals using the VB-C500/VB-C60 Viewer, follow the procedure below to enable sound function. 1. In the [Control Panel], click [Hardware and - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 30
Windows Vista/Windows Server 2008, you need to upgrade this software to v2.2, if the version is older than v2.2. If you upgrade User Account Control] dialog will appear when you launch the Storage Server Configuration tool. Click the [Continue] button to launch the Storage Server Configuration tool - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 31
Receiving and Recording Video Storage Server Recording Video to the Storage Server Storage Server Receiving Video and Controlling Camera Server Viewer Displaying Live and Recorded Video Viewer Viewer Displaying Live and Recorded Video Viewer Note z If many Viewers accessing to the same - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 32
user. Receiving and Recording Video Storage Server Recording video to the Storage Server #1 Master Storage Server Receiving Video and Controlling Camera Server Play back recorded video Viewer Displaying live Storage Server can be added to one network. Viewers can receive video for playback - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 33
the first place. Master storage servers store information about camera servers, locations, zones and viewer layouts, which range over . z Adjusting the time of Storage Server during recording may cause problems to the recording video. z When multiple Storage Servers are operated, live videos. 1-19 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 34
volume per second: If the video data volume per second by server exceeds values shown below, you should consider multiple servers or review the recording conditions. Note z Every operation environment of VK-64/VK-16 is different (due to different requirements and different hardware specifications - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 35
to take into account that there needs to be considered about 10 to 20% additional room. Example 1: JPEG recording • Using 16 Camera Servers (VB-C60) for recording, • With each camera set to Medium Size for video data size and Image Quality set to 50 (data size per 1 frame: 15KB), • Recording frame - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 36
System Design Concept Example 2: MPEG-4 recording • Using 8 Camera Servers (VB-C60) for recording, • With each camera set to Medium Size (320 x 240) and Video Quality is set to 3, • Recording frame rate is set at 30 fps, and • Data size per second - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 37
System Overview System Design Concept Example of bit rate with VB-C500VD/VB-C500D/VB-C60* (MPEG-4) Resolution and Frame Rate Quality 10fps 15fps 30fps 1 MPEG-4 Medium MPEG-4 Large MPEG-4 Medium MPEG-4 Large MPEG-4 Medium MPEG-4 Large (320x240) (640x480) (320x240) (640x480) ( - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 38
page sizes are only rough guide, and may increase or decrease bundled with the Camera Server) to check the data quantity per frame (VB-C300, VB-C50i, VB-C50iR, VB-C50FSi). Note , e.g., where many people pass through. • Motion detection should be set on the Camera Server. If motion detection - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 39
Camera Servers: 24 units of VB-C60 Resolution: High (640 x 480) Quality: 3 Frame Rate: 10 fps Camera Servers: 48 units of VB-C60 PC specifications [Live View, guide. As many factors can influence the actual performance possible (including networking equipment, disk write speed, complexity of camera - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 40
to communicate with the Camera Server, therefore it may on the storage performance. This software uses 3 ports: TCP 80/TCP PC for viewer (installed). • Live-video viewing and recorded video playback 1GB, graphics board: Quadro FX570 When using the VB-C60 with Resolution=340 x 240 and Quality=3: Total - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 41
the one-forth of the above frame rates. Network Bandwidth Concept You should consider the network bandwidth when recording video or viewing live video from the network camera. The network bandwidths should be calculated separately for recording and live viewing. Example: With one recording server - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 42
is fixed on. • The maximum file size is fixed at 1 GB per day, and cannot be changed. • The supported cameras are as follows. VB-C500VD, VB-C500D, VB-C60, VB-C300, VB-C50i, VB-C50iR, VB-C50Fi, and VB-C50FSi • The VK-Lite Viewer cannot connect to VK-64/VK-16 Storage Server. • The VK-64/VK-16 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 43
with the VK-Lite Viewer or VK-Lite Server are indicated by the following marking in the text. Other • Windows Vista Home Premium is also supported in addition to the VK-64/VK-16 system environments ( P. 1-10). • It is possible to upgrade VK-Lite to VK-64/VK-16. 1-29 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 44
- VK-Lite v2.2 4 VB-C500VD, VB-C500D, VB-C60, VB-C300, VB-C50 series ✔ JPEG only 5 fps Normal Schedule recording (Continuous recording) Manual recording Fixed 1GB/day (1024MB depending on the number of cameras, the PC performance and hard disk capacity, and the amount of network traffic. *2 In case - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 45
Installation - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 46
Chapter Overview This chapter explains how to install VK-64/VK-16. Setting up the Camera Servers Firstly set up Camera Server. For connection in detail, see the manual for Camera Server. Install the Storage Server and Viewer Note Before the installation, read Chapter 1 and "Preparation and - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 47
, installation process starts. To start installing VK-Lite, double-click VKLiteInstall.exe in the APPLICATIONS folder on the VB-C500VD/ VB-C500D/VB-C60 Setup CD-ROM. 2. The [Software License Agreement] screen appears. Read the agreement carefully. Click the radio button, [I accept the terms in the - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 48
VK-64/VK-16. Your License Key is indicated on the "About License Key" included in the package. * VK-Lite that comes with VB-C500VD, VB-C500D and VB-C60 has a license for one Storage Server and one Viewer. Tip No License Key registration window appears for VK-Lite installation. 4. Depending on your - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 49
not to change the designated installation directory. Click [Change] to choose another installation path if necessary, and then select the directory to install the software. Click [Next] to continue. Tip Click [Space] and then a list of drives is shown. And also the amount of required disk space for - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 50
Server. However, the following functions are specific to version 2.2, and cannot be used on previous versions of the Storage Server. • VB-C500VD registration • Audio-related settings (Can be used with version 2.0, 2.1 Storage Servers) • Retrieving summary information from a Storage Server (Can be - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 51
Installation Preparation and Precaution Installation Procedures Use NTFS-formatted hard disk The hard disk where the software will be installed and video data will be stored should be formatted in the NTFS. You can convert the current hard disk into the NTFS - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 52
Installation Procedures 2-8 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 53
Storage Server Configuration Reference - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 54
and events (sensor input and motion detection) data from multiple camera servers. This chapter explains how to set the installed Storage . [Event] Tab You can set the Storage Server to send an e-mail to the user when an event has occurred. In the [Event] tab, specify the priority for each event - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 55
WebView Livescope] > [Network Video Recorder VK Series v2.2] > [Storage Server Configuration v2.2]. If the [Require authentication when starting this tool] is selected ( P. 3-27), the [Login] dialog appears. In this case, enter your user name and password, and click [Login]. If User Account Control - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 56
] Tab • [Event Notification] Tab • [User Management] Tab [Settings] Tab In the Storage Server. Enter proxy address for connecting to Camera Servers. Set [Maximum retained history], [Maximum the Storage Server to enable connection to the network drive. Click [Apply] to save changes when you - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 57
Recording engine started], [Data file set], [User log in], and [Failed to map a network drive] do not appear in a Viewer's Timeline ( P. 5-48), [Live Events Log] ( P. 5-56), or [Event Search] Dialog ( P. 5-58). z The priority of an event created by a manual recording using [Record Now] ( P. 5-52 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 58
the address of the recipient and enter your from address. Enter a Host Name or IP address and Port Number of mail server for outgoing mail. Enable authentication (POP-before-SMTP) for connection and enter [User Name], [Password] and [POP Server] details. If this is enabled, the Storage Server will - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 59
[Require authentication when starting this tool] box if needed. Click [Apply] to save changes. Users who have Operator Status cannot configure, register and change Camera Servers, or configure and change recording schedules. By default, a user called "admin" is created. The password is "NVR". It is - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 60
Set the [Settings] Tab In the [Storage Server Configuration] dialog, [Settings] tab allows you to configure the items below. • Storage Server name • Proxy Server • Settings for storing recorded video • Start and stop of Storage Server • Logon Account for Storage Server How to Display the [Settings] - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 61
easy-to-understand name if you are using multiple Storage Servers. Enter the Storage Server Proxy Address If the Storage Server needs to access Camera Servers via proxy server, you may need to configure proxy settings. * See P. xiii if you use a proxy server. 1. In the [Storage Server Ploxy] field - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 62
from stopped. See Chapter 6 for details. This function is available for JPEG video recording. It cannot be used for MPEG-4 video recording (VB-C500VD, VB-C500D, VB-C60). Tip If [Reduce recording frame rate when disk is under high load] is selected, you will receive an event notification such as - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 63
Attached Storage) in addition to the internal HDD. If you add a network drive in the [Storage Server Configuration] window, the drive will be added to the list of the pull-down menu of the [Add Camera Server] and [Edit Camera Server] dialog ( P. 4-18, P. 4-24). Note Use recommended NAS servers with - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 64
of the selected folder in the path field. 3. Enter the user name and password to access the network drive in the respective fields, and click [OK]. Be sure to use different user name and password from the logon user name and password for the local system account. If addition is successful, the added - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 65
, see "Important: Disk Space Management" ( P. 3-17). z Windows does not allow a user who has logged in with a [local system account] (used for normal service management) to add a network drive. The [Add network drive] and [Delete network drive] items are disabled while you are logging into Windows - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 66
Storage Server Program, you should inform all users connected to the storage server before you stop the Storage Server with another account when using a network drive, click [Stop Storage Server]. After the in [This account] and password in [Password] and confirm password. 3. Click [OK]. 4. - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 67
to add the [Logon As Service] privilege to an existing Windows account so that you may be able to configure network drive settings, perform the following steps before configuring the [logon settings]. 1. Click [Control Panel], [Performance and Maintenance], [Administration Tool], and [Local Security - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 68
Users or Groups] dialog appears. 5. Enter the Windows account name in the [Enter the object names to select] field. Enter or change the object name, location, and detail settings as required. Be sure to enter a Windows account with Administrator privileges. 6. Click [OK]. The [Log on as a service - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 69
. See P. 3-21 and P. 3-23 for how to set the [Events] and [Event Notification] tabs. Tip Event notification allows early control by an administrator to avoid problems due to running out of disk space (for example, removing unnecessary recording schedules). 3-17 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 70
Important: Disk Space Management In case of Threshold Level The Storage Server continues recording video; however, it starts deleting the video files from the oldest one, and generates an event. Starting : deleting files on drive due to low disk space [Maximum disk space used] Delete - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 71
8 GB or less. Tip If other applications are also using the same hard disk, you need to review the condition 2). Even if the Storage Server uses a small quantity of disk space, it may reach 3/4 2. When free disk space falls below the following value: (Number of Camera Servers + 1) x 32MB + 96MB 3-19 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 72
Calculation Example for Each Level Disk Drive C Drive D Drive Disk Capacity 100GB 200GB Free Disk Space 50GB 200GB Max. Disk Space Used 40GB 200GB Camera Server No. 19 units 19 units The following is a table of values for each level calculated based on the examples above. Disk Drive Low Disk - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 73
Storage Server Configuration Reference Set [Events] Tab [Events] tab in the [Storage Server Configuration] dialog allows you to specify event priorities. If you have configured the event notification e-mail settings, e-mails are sent based on the priorities set in the [Events] tab. How to Display - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 74
User log in Low disk space warning Low disk space deletion Low disk space rec. suspended Camera Server Connection error Change recording frame rate Failed to map a network Recording], [User log in], and [Failed to map a network drive] do not appear in a Viewer's Timeline ( P. 5-48), [Live Events Log - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 75
Storage Server Configuration Reference Set the [Event Notification] Tab [Event Notification] tab in the [Storage Server Configuration] dialog allows you to configure. Configure the e-mail notification settings based on the priorities set in the [Events] tab. How to Display the [Event Notification] - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 76
. 4. If you wan to use POP-before-SMTP for user authentication, check the [Enable authentication (POP-before- SMTP)] option, and enter the user name used for authentication in [User Name] and password in [Password]. Also, enter the host name or IP address of the POP server in [POP Server] and port - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 77
can access to live video and recorded video on Storage Servers they have permission to access. Note z Users who have Operator Status cannot configure, register and change Camera Servers, or configure and change recording schedules. z By default, a user called "admin" is created. Its password is "NVR - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 78
related to the Windows Administrator status. Change User Password 1. Click to select a user in the User List to change the password. 2. Click [Edit] button below in the user list to bring up the [Edit User] dialog. 3. Enter the user's new password into the [Password] (up to 20 characters, including - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 79
] Tab 1. Click to select a user in the User List to delete it. 2. Click [Remove]. The user is deleted. Request User Authentication at Tool Startup Check the [Require authentication when starting this tool] if user authentication is required when launching the tool. If this option is selected, the - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 80
Set [User Management] Tab 3-28 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 81
Register Camera Server and Set Recording Schedule - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 82
on the Storage Server, as well as the procedure to create recoding schedules. To store the Camera Servers registration and create recording schedules, launch the VK Viewer and use the [Camera Summary] window and [Recording Schedules] window under the [Configuration and Preferences] screen. 4-2 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 83
Camera Server and Set Recording Schedule Launch VK Viewer and Display the [Configuration and Preferences] Screen How to Launch VK-64/VK-16 Double-click the [VK Viewer v2.2] desktop icon. Alternatively, from the Windows [Start] menu select: [All Programs] > [WebView Livescope] > [Network IP address - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 84
menu > [All Programs] > [WebView Livescope] > [Network Video Recorder VK-Lite v2.2] > [VK-Lite Viewer User Name] and [Password], and click [Login]. Note z The default user name and password are as follows: User name: admin Password: NVR It is strongly recommended to change the user name and password - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 85
or host name of the Master Storage Server in [Host Name or IP], and the port number in [Port]. 4. Click [Connect]. 5. Enter your [User Name] and [Password], and then click [Login]. Note z If you use a proxy server, you should change the Internet option settings in the following procedure: 1. Select - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 86
and Preferences] Screen Tip The dialog for entering the IP address will also be displayed even when connection to the Storage Server failed. When the Viewer accesses to a Master Storage Server which has not been set up with camera server information, the entire Viewing Screen is initially blank - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 87
Register Camera Server and Set Recording Schedule Launch VK Viewer and Display the [Configuration and Preferences] Screen Access to the Configuration and Preferences screen To open the [ - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 88
Server Summary] Windows 1. Launch the VK Viewer and display the [Configuration and Preferences] screen. 2. Click the [Camera Summary] tab. The [Storage and Camera Server Summary] windows appear. The window consists of two sub-windows which are opened by their respective tabs, [Storage Servers] and - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 89
panel. The right panel will update with a list of Camera Servers recorded by the Storage Server Camera Servers] - Allows you to initiate a network search for unlisted Camera Servers on the LAN and register it. • [Add Camera Server] - Allows you to add a Camera Server to the system. • [Edit Camera - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 90
location and zone for the preparation of registering the Camera Server. Cameras are grouped into Locations and Zones. Locations are below illustrates an example of physical Locations and Zones on a VK-64/VK-16 network. Viewer access is performed via the [Location] and [Zone] drop-down menus. Zone - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 91
Storage Server which already has registered Camera Servers is changed to the Master Storage Server, thumbnails of registered Camera Servers may not be displayed. In this case, update the thumbnails by clicking [Connect] on the [Edit Camera Server] dialog for each Camera Server on the Master Storage - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 92
dialog. 3. Enter the new location name (up to 20 characters), then click [OK]. Step 2: Click [Add Location] on the [Locations / Zones] tab 1. In the [Camera Summary] window, select the [Locations / Zones] tab if it is not selected yet. 2. Click [Add Zone] to bring up the [Add Zone] dialog. 3. Enter - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 93
or zone to select it, then press the [Delete] key on your keyboard. 2. A confirmation dialog will appear. Click [Yes]. Click [No] to cancel deletion. Register Camera Server and Set Recording Schedule 4-13 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 94
if you are using only one Storage Server and that Storage Server has already been added. By adding the Storage Server, you can select the Camera Servers managed by each Storage Server from the Viewer screen. Note If you are using the Viewer only, the [Storage Servers] tab is not shown - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 95
]. Note z You should change the setting of Storage Server in case of the IP address of Storage Server has been changed. z The Master Storage Server cannot be corner of the [Camera Summary] window. Click [Discard Changes] to cancel any changes you have made. Register Camera Server and Set Recording - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 96
will appear. Click [Yes]. Click [No] to cancel deletion. 4. To save changes, click [Save Changes] at the bottom right-hand corner of the [Camera Summary] window. Click [Discard Changes] to cancel any changes you have made. Note z If a Storage Server is deleted, all Location, Zone, thumbnail and - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 97
are those specified by the Camera Server. See the Camera Server's User's Manual for more information on setting the name ("Camera Name" for VB-C500VD, VB-C500D, VB-C60, VB-C50i/ VB-C50iR, VB-C50FSi, VB-C50Fi and VB-C10/VB-C10R, "Device Name" for VB150, "VB-C300NA" or "VB-C300PA" for VB-C300). 4-17 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 98
Server in the search results list to select it. 2. Click [Add Camera Server]. The [Add Camera Server] dialog appear. Alternatively, double-click an item to bring up the [Add Camera Server] dialog. Continue settings on the [Add Camera Server] dialog. Note Recording schedules should be set in order to - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 99
then saved to the Storage Server. Note z Use the user name and password configured on the Camera Server. If the user name and password are not sure, ask for the System Administrator of the Camera Server. z Storage servers and VK Viewers do not support IPv6. 3. Click [Connect]. Once the Viewer has - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 100
Settings] dialogs. Configure Recording Stream Usage (VB-C500VD, VB-C500D, VB-C60) VB-C500VD, VB-C500D and VB-C60 has a video recording stream function that temporarily saves images in the camera memory as a function to handle packets dropped due to network interruptions, etc. To use the recording - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 101
device input, check the [Invert the state of the following external] option. One or more inputs may be shown depending on the type of the Camera Server. It is not necessary to change this setting if it is not required. Assign a location and zone 1. If multiple [Cam] tabs are shown to - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 102
zoom is set to [Disable] on the camera. z If a fixed camera or an external camera such as VC-C50i is connected to VB-C50i, you cannot use pan, tilt, and zoom operations. Tip If you want to change the thumbnail and the preview area is blank (and the [Update] and [Start Control] buttons are disabled - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 103
Please see the Camera Server User's Manual for details on setting camera presets. 4. The exposure compensation settings can also be made from [Exposure Compensation] dropdown menu ([High], [Medium], [Low] and [Off] in VB-C300, VB-C50i/VB-C50iR, VB-C50FSi, VB-C50Fi). In VB-C500VD, VB-C500D and VB-C60 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 104
to return to the Viewer Screen, select [Viewing Screen] from the [View] menu bar. Edit Camera Server The right-hand portion of the [Camera Summary] window features [Edit Camera Server] for Editing the Camera Server(s) on your system, regardless of which tab you have selected ([Storage Servers] or - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 105
4-17 through P. 4-19. Finish Editing Click [OK] when finished. The [Camera Summary] window reappears. Save Edit Contents To save edited Camera Server settings, click [Save Changes] at the bottom right-hand corner of the [Camera Summary] window. Click [Discard Changes] to cancel any modifications you - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 106
system, regardless of which tab you have selected ([Storage Servers] or [Locations / Zones]). Delete a Camera Server 1. In the [Camera Server] list, click a Camera Server to highlight it. 2. Click [Remove Camera Server] (you can also press the [Delete] key on your keyboard). 3. A confirmation dialog - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 107
recording is available with VK-Lite. Tip One recording schedule can have Continuous, Motion Detection, and Sensor Event recording settings. You can record a Camera Server continuously at 1 frame per second and, for example, set recording to increase to 5 frames per second when motion occurs. 4-27 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 108
recording schedules are available: Normal Schedule and Special Day Schedule. For both types of schedules, you must set the recording schedule for each Camera Server in the [Recording Schedules] screen. Display the [Recording Schedules] screen 1. Launch the VK Viewer and in the Menu Bar, select [View - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 109
4. Click the [Special Day Schedule] tab to display the [Special Day Schedule] screen. Recording Schedule Register Camera Server and Set Recording Schedule 4-29 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 110
Recording Schedule Storage Server selector Single day schedule area (24 hours) Location Schedule Type selector Day selector Zone representing camera areas in the Location Click and drag the scroll-bar(s) to view more schedules if necessary. Note z The scheduling area functions the same as the - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 111
Register Camera Server and Set Recording Schedule Set Normal Schedule The [Normal Schedule] consists of: • [Storage Server] list - Select the Storage Server to edit the recording schedule. - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 112
Server, the Schedule Area will refresh and associated schedule zones will be shown. Create a Normal Schedule Click and drag a time period for a camera name and release the mouse button. The [Add Schedule Item] dialog is displayed. Alternatively, right-click anywhere in the Schedule Area alongside - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 113
Option] ( P. 4-37). Set the external device output ( P. 4-39). * The number of external devices available for setting depends on the type of the Camera Server. Configuration is discussed on the following pages. Set the recording period Click the hours or minutes fields to select, then click the up - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 114
z If Camera Server has been configured with [Service time restricted], VK-64/VK-16 will not be able to record from the Camera Server during restricted frame rate from 0.1 frames per second to 30 frames per second. The default is 5 frames par seconds. The upper limit is 5 frames per second with - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 115
camera servers that support audio transmission function (VB-C500VD, VB-C500D, VB-C60, VB-C300, VB-C50i, VB-C50iR, VB-C50FSi). On camera servers that do not support audio are synchronized. However, the synchronization is not guaranteed. z Live video and audio are not synchronized. z Audio is recorded - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 116
to [Custom]. z Preset used for the [Preset Tour] are created on the Camera Server. Please see the Camera Server User's Manual for details on making camera presets. z Although the VB-C300 does not allow [Preset Tour] on the Camera Server, the [Preset Tour] is available via this setting. z If [Preset - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 117
with VB-C500VD, VB-C500D, VB-C60, VB-C300, VB-C50i series, and VB150. z Video turns to monochrome in the [Night Mode]. z If you specify [Auto], you cannot control the [Night Mode] using the [Camera Control] Panel. z You cannot use the built-in infrared lamp if you are using the optional dome housing - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 118
or [Focus] on the [Camera Control] Panel, check the each check box. Note z The additional option is available with VB-C500VD/VB-C500D/VB-C60/VB-C300. [Smart Shade Control] is available with VB-C500VD, VB-C500D and VB-C60. Additionally, Focus is not available for the VB-C500VD and VB-C500D. z If the - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 119
1. Click [External Outputs Setting] to control any external devices that may be connected to your Camera Server. 2. Click [Setup] to change the details of external outputs. If you do not change the settings, the defaults will be used. 3. If [Setup] is clicked, click the drop-down menu for the target - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 120
to return to the Viewer, select [Viewing Screen] from the [View] menu bar. Note Camera Servers have feature to record videos on memory of the camera with sensor input or schedule. If settings are enabled on the Camera Server, they take precedence over any settings made in VK-64/VK-16. This may - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 121
Server and Set Recording Schedule Change Camera Server Settings Click [Setup] in the [Add Schedule Item] and [Edit Schedule Item] dialog, and then Camera Server's top page appears after Internet Explorer launches (VB-C500VD/VB-C500D). Click [Setting Page] to display the Setting Page to change - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 122
follows. See the Camera Server's manual for details. User Name and Password • Set the user name and password for the Camera Server. You cannot set them with VK-64/VK-16. Motion detection recording • If the Camera Server is VB-C500VD, VB-C500D, VB-C60, VB-C50i/VB-C50iR, VB-C50FSi, VB-C50Fi, or VB150 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 123
even though they have been defined on the Camera Server, click [Get Camera Control] to display the [Camera Control] Panel, obtain camera control, then configure the settings again. Restrict Service Time • If a Camera Server has been configured with [Service time restricted] enabled, VK-64/VK-16 will - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 124
can be customized. Example : Drag over the Schedule area covering three Camera Servers to set the same schedule for the three Camera Servers. Change or Move Multiple Camera Server Schedules While holding down the [Ctrl] key, click on individual schedule items to select them, and then drag the mouse - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 125
from 0.1 to 30 frames per second. The default setting is 5 seconds. Note z When the cameras is 2 to 3 frames per second. z While the [Resolution] is set to [MPEG-4], the frame rate drop-down menu is gray out. However, the video is recorded at the frame rate specified in VB-C500VD, VB-C500D or VB-C60 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 126
reliability is required, such as for monitoring purposes. Canon accepts no liability whatsoever for faults, etc. resulting Camera Server (whichever selected in the [Motion Detection Settings] window). If the Camera Server executes motion detection, motion detection is not available while the Camera - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 127
[On Motion Detection] The [Motion Detection Settings] dialog appears (The dialog for VB-C60 is shown below). Click to activate Motion Detection on the Camera Server for VB-C500VD, VB-C500D, VB-C60, VB-C50i/VB-C50iR, VB-C50FSi and VB-C50Fi. Allow to divide the detection area into 4 and to set for - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 128
] is now enabled. Click to launch your VB Admin Motion Detection Setting Tool. Install the VB Admin Tools that is bundled with the VB-C500VD, VB-C500D, VB-C60, VB-C50i/VB-C50iR, VB-C50FSi, and VB-C50Fi in advance. See the Camera Server's User's Manual for how to configure the motion detection - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 129
Active Region] field, adjust the region where motion detection is triggered. By default, the [Active Region] is the full area. In addition you cannot use handle to change the motion-trigger boundary (dotted frame). Register Camera Server and Set Recording Schedule The [Motion Detection Options] - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 130
Set Motion Detection Recording • Yellow color bar - Changed area is equal to or greater than the specified [Area Ratio] (activity peaks on or to the right of the Area Ratio Marker) but the required continuance of motion has not met the specified duration in order to trigger an event. [Area Ratio] - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 131
Register Camera Server and Set Recording Schedule Set Motion Detection Recording Step 4: Set the Detection Regions (VB-C500VD/VB-C500D/VB-C60) 1. If you want to partition the detection region for notifications, check area the [Notice events with the area name when motions are detected] checkbox. 2. - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 132
per second to 30 frames per second (5 is the default). 2. [Record for] [sec. before event] - MPEG-4, the frame rate set in the VB-C500VD, VB-C500D or VB-C60 becomes enabled. 3. [Record for] [sec specified]. Note Available external outputs depend on the Camera Server. Click [OK] to save the new - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 133
Register Camera Server and Set Recording Schedule Set Sensor Event Recording Set Sensor Event Recording , the Sensor Event recording also terminates. Tip If using a VB150 with multiple cameras and [Video Input] is specified, you can configure different Sensor Event recording settings for each - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 134
. The sensor name displayed is the name set by the Camera Server. Night Mode is available for VB-C500VD, VB-C500D, VB-C60, VB-C300, VB-C50i/VB-C50iR, VB-C50FSi and VB-C50Fi Camera Servers or VC-C50i/VC-C50iR cameras connected to Camera Server VB150s. Click Night mode and select [Disabled], [Enabled - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 135
sensor, you need to set the presets with the Camera Server recording screen. See "Configure External Device Input" ( P. 4-21) for the details. Step 4: Set the Night Mode (VB-C500VD, VB-C500D, VB-C60, VB-C300, VB-C50i/ VB-C50iR, VB-C50FSi, and VB-C50Fi) Select the [Night Mode] from the drop-down - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 136
default network traffic and load on the Camera Server and the Storage Server may reduce the actual frame rate recorded. z While the [Resolution] is set to [MPEG-4], the frame rate drop-down menu is gray out. However, the video is recorded at the frame rate specified in the VB-C500VD/VB-C500D/VB-C60 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 137
Outputs 1. Click [External Outputs Setting] to control any external devices that may be connected to your Camera Server. 2. Click [Setup] to change the details of external outputs. Otherwise the default settings will be applied. 3. If [Setup] is clicked, click the drop-down menu for the target - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 138
are not available. z Presets used for Preset Tour are created on the Camera Server. Please see the Camera Server's User's Manual for details on creating camera presets. z Preset Tour can be used with VB-C60, VB-C300, VB-C50i, and VB-C50iR only. Set Preset Tour Add a Preset 1. Check the [Preset Tour - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 139
[Speed (Z)], or [Pause (sec)] settings. 4. Check the settings and click [OK]. This returns to the [Preset Tour Settings] dialog. Tip For VB-C300 and VB-C60, you can return the focus to the default setting by checking the [Return to the default focus setting when the camera is operated] option. 4-59 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 140
appears. 2. Select a preset to delete from the list and click [Remove]. 3. Click [OK]. This returns to the [Preset Tour Settings] dialog. Note When you delete camera server's presets, please be sure to check presets of VK-64/VK-16. 4-60 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 141
Warning example Set Preset Tour Register Camera Server and Set Recording Schedule Click Preset Setting Tool, click [Save] on the setting page of the tool) Endurance of VB-C50i and VB-C300's round trips in the pan direction. Endurance of VB-C60's pan/tilt mechanism is approximately 300,000 round - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 142
server. Associated Locations and Zones are displayed in the Schedule Area. • [Special Day Schedule] - Allows you to select a schedule type. These are user-defined schedules such as Public Holidays and Long Weekends. • [Days] list - Allows you to choose a day to use this schedule. • Schedule Area - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 143
added. To launch the dialog and add a Special Day Schedule. [Add Schedule Type] 1. Click [Add]. The [Add Schedule Type] dialog appears. Register Camera Server and Set Recording Schedule 2. Enter name in the [Schedule Name] area, for example "Company Holidays". 3. Click [OK]. The schedule type is - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 144
Set a Special Day Schedule Edit a Schedule Type 1. In the [Special Day Schedule] window, click a schedule type in the [Special Day Schedule] list to select it. 2. Click [Edit]. This will bring up the [Edit Schedule Type] dialog. Enter a new name. For example, you may wish to change the name "Company - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 145
a schedule type in the Schedule Type list, for example, "Company Holidays" (created on P. 4-62) and then in the [Days] list click [Add]. Register Camera Server and Set Recording Schedule This will bring up the [Select Date] calendar (see below). 2. Click to select a day in the calendar, then click - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 146
Set a Special Day Schedule Alternatively, click the current month and a month list will appear. To select another year, click the current year and scroll down or back up, using the up/down arrows. Delete a Day 1. In the [Special Day Schedule] window, click a schedule type in the [Special Day - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 147
Changes] to cancel any changes you have made. 2. If you wish to return to the Viewer, select [View] > [Viewing Screen] from the menu bar. Register Camera Server and Set Recording Schedule 4-67 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 148
shows the following information for the time period where the highest load is expected when the schedule is performed. Count of camera Count of motion detection camera Total record frame rate Total record frame rate (Continuous recording) Total record frame rate (Sensor event/motion detection) Max - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 149
Schedule The [Display Storage Server Summary] button is in the bottom center of the [Camera Summary] screen. Tip z The [Display Storage Server Summary] button is gray out in [Storage Server Summary] dialog box. Total network band (units of Mbps) Number of frames waiting to write for each drive 4-69 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 150
Click the [Copy] button to copy the contents of the [Storage Server Summary] dialog box to the clipboard. z Click the [Update] button to update display the latest data and update the camera list display. Tip You can check the number of frames queued for processing for the entire frame queue of each - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 151
Viewer Reference - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 152
arrange layouts and set layout sequences. Video Window Operation Explains how to create a video window and display it in the Viewing Area and control the Camera Server. Use Timeline and View Events Explains how to use the Timeline for live and recorded viewing as well as view and search events. 5-2 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 153
Viewer Reference Chapter Overview 5-3 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 154
5-32) Recorded videos and live videos are displayed in these windows. Camera Server ( P. 5-48) Name of the Camera Server currently selected. Playback control time. [Record Now] button ( P. 5-52) A instant manual recording for one minute. [Capture Still Frame] button ( P. 5-53) Click to - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 155
Thumbnail can be dragged onto the Viewing Area for viewing. Video window menu icon ( P. 5-43) Select preset camera angles, custom pan, tilt and zoom, and select a Video Window size. [Live Events Log] list ( P. 5-56) Indicates events that have been recorded on Storage Servers after the Viewer was - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 156
you need the user name and password set for the the Windows [Start] menu, click [Programs] > [WebView Livescope] > [Network Video Recorder VK-Lite v2.2] > [VK-Lite Viewer v2.2]. To start the . [Use IP address] Connects to Storage Server and launches the Viewer by specifying its IP address. Select - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 157
by [Storage Server Configuration] dialog. They are different from the user name and password used to log Windows. Launch Storage Server by Specifying the IP address If you installed Viewer and Storage Server on separate PCs, specify IP address of Storage Server and connect Viewer to the Storage - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 158
Start the Viewer 4. Click [Connect]. 5. Enter your [User Name] and [Password], and click [Login]. Note z If you need to use proxy server, you need to change the Internet option settings in the following procedure: 1. Select [Start] > [ - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 159
used. • [Search Events] under the [Edit] menu cannot be used. • [Live Events] under the [View] menu cannot be used. • [Shared Layouts] are not Camera Server Summary], the Camera Server list shows only Camera Server, Locations / Zones and Type ( P. 4-8). • In the [Add Camera Server] and [Edit Camera - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 160
when no Layouts have been configured, you will notice that the Viewing Area is blank as shown below. Previously-configured cameras on the network will appear as thumbnail images in the Camera Selection Area on the top of the screen. These can be dragged onto the Viewing Area for monitoring. If your - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 161
Instead, the login screen for entering a username and password is displayed. When you use the Viewer alone, you also need to specify "nohost" for -h. Example "C:\Program Files\Canon\WebView\NVR\NVR_Viewer.exe" -h=192.168.100.1 -p=80 -u=admin -pw=NVR Make sure to enter a space after "C:\Program - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 162
Change Master Storage Server Exit Cut Copy Paste Delete Select All Search Events Configuration Viewing Screen Fullscreen Captions Camera Selector Timeline Live Events Camera Control Audio Panel Status Bar About Function Switches master storage servers. The connection menu for storage servers is - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 163
users depending on the settings. The [Viewer Settings (Admin)] tab is displayed only when the user Settings] - Select the maximum viewing frame rate for live videos. • [Proxy Setting] - Use this option to to return to the default setting of the camera when operating the camera. • [Still Frame - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 164
when the Viewer starts up A Master Storage Server maintains settings for Camera Servers and Layouts. The current Master Storage Server is indicated. The following event occurs] checkbox to display the live video in the foreground and begin live viewing when an event such as a sensor on occurs. 5-14 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 165
] box for the event. When an event occurs it will flash in the [Live Events Log] and the audio alert will sound (if specified) until the operator have the event not displayed on the Timeline of the Viewing screen or on the [Live Events Log] window even if the event occurs. Tip Even if [Don't show - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 166
Auto Adjust Frame Rate] is ticked, frame rate is automatically reduced when CPU load becomes high. z If the resolution is set to MPEG-4, the [Max. Live Frame Rate] and [Auto Adjust Frame Rate] settings are ignored. In this case, the frame rate setting of the VB-C500VD/VB-C500D/VB-C60 is active. 5-16 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 167
range from 1 to 60 minutes (default is 10 minutes). When the specified period of time passes during audio transmission, it will be camera to return its focus mode to the default setting when the camera orientation is changed. The focus mode returns to default if it has been changed to Manual - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 168
Viewer Setting Superimpose the Date and Time on Still Frames Select the [Superimpose the date and time on the still frame] checkbox to additionally display the date and time of capture on still frames. Save Viewer Settings The bottom right-hand corner of the [Viewer Settings] window consists of - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 169
cannot modify these layouts. Personal Layouts: Lists layouts created by the current user. These are shown under the Shared Layouts list to distinguish the different types of layouts. Other users cannot use them. Tip The layout displayed when launching the Viewer is the first layout listed in the - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 170
and then select [New Layout]. The Viewing Area will become blank and the default layout name [Untitled] will be displayed. The process of creating folders and saving Video Windows in Layout 3 Save Layout to a folder Drag the Camera Server's thumbnails onto the Viewing Area to create the layout. - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 171
Viewer Reference Arrange and Save Layouts Create a new folder 1. In the [Organize Layouts & Layout Sequences] dialog, click on a shared or personal folder and then click [Create Folder]. The Folder Name dialog appears. 2. Enter a name up to 50 characters and click [OK]. The new folder will appear - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 172
Arrange and Save Layouts Save a Layout or Layout Sequence Administrators and Operators can save layouts and layout sequences to an existing folder or a new folder via the [Save Layout] dialog. Step 1: Open the Layout menu and select [Save] or [Save As] The Save Layout dialog opens. A New Folder - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 173
. Normal users cannot modify these layouts. Personal Layout Sequence: Lists layouts created by the current user. Other users cannot use them. Note z You can only save layouts as a layout sequence. z For details about intervals, see "Notes on Operating Environment" ( P. 1-12), "VK Troubleshooting - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 174
Arrange and Save Layouts Start Layout Sequences To start the layout sequence, select it from the Layout menu. When a layout sequence is running, further options are available in the Layout menu. • Click [Edit Layout Sequence] to change settings in the currently-running layout sequence. The current - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 175
displays a grid of dots. When you place a Video Window, it snaps to the grid boundaries. Drag, drop and re-size a Video Window 1. In the Camera Selection Area, click a thumbnail image and drag its selection boundary onto the Viewing Area grid. 2. Move it to the position you want to display. When - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 176
Windows. These are boundaries indicating a uniform size which is used to display Video Windows in a tile-like manner. Drag a camera thumbnail image into a blank tile 1. In the Camera Selection Area, click a thumbnail image and drag its selection boundary onto the Viewing Area grid. 2. Move it to the - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 177
depend on your PC's video card, CPU performance, the Viewer's Maximum Frame Rate setting (P. 5-16), and the size/image quality of video sent from the Camera Server. A maximum of 16 cameras is recommended in the Layout Area. If the number of video windows displaying MPEG - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 178
Arrange and Save Layouts The Viewing Area with a [Large Grid] In this example, the Camera Selection Area and Timeline are hidden ( P. 5-29). Custom Grid The Custom Grid fallows you to set customize a grid for displaying Video Windows. Set a custom grid 1. - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 179
the Large Grid example. Pressing the [Esc] key returns the menu bar. You can also select to hide Video Window [Captions], the [Camera Control] and [Live Events]. The number of Video Windows in the display achieved is dependent on the display resolution. A higher resolution will result in more Video - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 180
[Zone] drop-down menus and then place them into the Viewing Area as Video Windows. • The [Location] drop-down menu lists the physical locations of cameras on the system. • The [Zone] drop-down menu lists the groups of areas within each location. When you select a location, its associated zones will - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 181
Zone in that Location Basic Video Window Functions 3 Click and drag thumbnails to view live video Step 1: Select a Location from the drop-down menu Click the [Location the drop-down menu, the Camera Selection Area for the selected Zone moves to the left. Alternatively, click the scrollbar - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 182
images are used to create Video Windows in the Viewing Area. The Viewing Area can support multiple Video Windows for live monitoring and viewing recorded video simultaneously. Click and drag a camera thumbnail onto the Viewing Area 1. Click the thumbnail image and, while holding down the mouse - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 183
you have reached the desired size. 2. Alternatively, click the Video Window menu button and select [Video Display Size]. Select [Small], [Medium], [Large], or [Default] from the sub-menu. The same menu is available by right-clicking the view window. A right-click action on the Video Window will - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 184
look like this. Note z Even if you are using the NTP server when the VB-C500 on-screen display is shown on multiple cameras ("On-screen Display" in Operation Guide), each camera's date & time may be different. z Even if the VB-C500 on-screen display is being shown ("On-screen Display" in Operation - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 185
, the number of Video Windows you can display simultaneously will depend on your video card, the resolution and quality settings of the camera and the Live Video Viewing Settings (frame rate) set in the [Viewer Settings] window of the [Configuration and Preferences] screen. z If the load on the - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 186
Arrange Video Windows Video Window Status Video Window Properties • Title bar - indicates name of camera, live or recorded video viewing. • Video display - displays live or recorded video. • Recorded video indicator - displays a time/date stamp in the title bar for recorded footage. • Event - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 187
bar consists of menu, camera name and live or recorded status. • Live video The lightning symbol in the lower right-hand corner indicates live a color bar will flash on top of a live Video Window when an event occurs. The color Note If you use the VB-C500 on-screen display feature to configure - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 188
by double-clicking on a live Video Window. Alternatively, click the down-arrow at the base of the Video Window (or right-click on the window). A drop-down menu will appear. Select [Get Camera Control]. If the camera is being used by the Viewers or another VB Administration Tools associated with the - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 189
C300, you cannot use Night Mode in the following cases: • When [Day/Night] is set to [Auto] on the [Camera] setting page of VB-C500VD/VB-C500D/VB-C60 or [Video and Camera] setting page of VB-C300 • When the [Night Mode] is set to [Auto] with a recording schedule z Panorama picture needs to be set on - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 190
VB-C500VD/VB-C500D/VB-C60). See the Users Manual of the camera for details. Set the Exposure Mode to [Auto] (VB-C500VD, VB-C500D, VB-C60, VB-C300). [Auto]: Automatically adjusts the exposure. [Flickerless]: This mode is only for the VB-C500VD, VB-C500D and VB-C60. See the Users Manual of the camera - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 191
sodium-vapor lamp. [Halogen lamp]: Select this option when using the camera under a halogen or incandescent lamp. [Manual]: Drag each slide bar to adjust the parameter (R or B gain). Note White Balance control is available with VB-C500VD, VB-C500D, VB-C60 and VB-C300 only. Viewer Reference 5-41 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 192
of infinity. [Manual]: Press and hold [Far] or [Near] button to adjust the focus. Clicking [One Shot AF] adjusts the focus just once automatically (VB-C60, VB-C300). Note z Focus is not available for the VB-C500VD, VB-C500D. z [Auto (for domes)] is not available for VB-C500VD/VB-C500D/VB-C60. z [Pan - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 193
the Video Window menu, click [Preset Camera Angles]. 3. Select a preset position from the sub-menu. Note The [Preset] item is grayed out as VB-C500VD and VB-C500D do not support this function. Other Video Window Functions Change the Video Window size Apart from manually clicking on the corner and - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 194
[Default] displays the Video Window in the size received from the Camera Server. Note z If you are using the VB-C500VD/VB-C500D/VB-C60, the menu items are as follows. z The [MPEG-4] setting can be made on VB-C500VD/VB-C500D/VB-C60. z If you specify MPEG-4 and perform live viewing on VB-C500VD/VB - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 195
to compensate for camera views with strong backlighting. It can be enabled from the Video Window menu. While Camera Control is [Off], [Low], [Medium] or [High] for VB-C300, VB-C50i / VB-C50iR, VB-C50FSi and VB-C50Fi. If you are using VB-C500VD/VB-C500D/VB-C60, the options are -3, -2, -1, 0, +1, +2, - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 196
Explorer starts up and the top page is displayed. See your camera server's user's manual for more information on the Admin Viewer or NC Viewer. To use the audio function of VB-C500VD, VB-C500D, VB-C60, VB-C300, VB-C50i/iR, or VB-C50FSi, click this menu to see the Audio Panel ( P. 5-47). Please - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 197
silent interval is detected while transmitting audio. For a silent interval, network load can be mitigated by reducing data to transmit. Tick this to detect silent intervals with predefined sensitivity. Tick this option to manually specify the detection sensitivity. Drag the slide bar to adjust the - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 198
live and recorded viewing as well as view and search events. Timeline Overview On the Viewing Screen, a timeline of past events associated with displayed cameras playback, rewind, etc. Camera Server name. A manual recording Zoom in or out of the The name of the camera with duration of one - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 199
in relation to the Timeline When a Video Window is created from a camera thumbnail, video is seen live. The Playhead (shown below) will be in a live position. The live position represents the present time. The playhead remain fixed as time scrolls to the left underneath, representing the passage - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 200
and an error stating "No Recorded Video." is displayed. Tip z You can simultaneously play videos from multiple camera servers at the same time. z You can simultaneously play multiple videos from one camera server, which were captured at different times. Drag the Playhead to a new time Click and drag - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 201
response and smoothness of the play back may depend on network traffic and other properties of the network. z The time displayed on the Timeline is the or forward in time. You can only scroll right to the current time, or live time. Jump to time entered 1. Select a Video Window and click [Jump to - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 202
] function allows recording video in JPEG format. However, video will be recorded in the MPEG-4 format if and only if recording in MPEG-4 is scheduled (VB-C500VD, VB-C500D, VB-C60). If audio transmission is enabled on the camera, audio recording is also performed. 5-52 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 203
position, font, size, and color are fixed). If you use the VB-C500 on-screen display window ("On-screen Display" in Operation Guide), it is recommended that you position the window either in the top it. Move mouse over event to get details. Camera Name Type of event User Name Time of event 5-53 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 204
and can be viewed in a QuickTime player or any other player that supports .mov files. A maximum of one hour of video can be extracted do not have a QuickTime player installed, visit http://www.quicktime.com for a free download. Select a Video Window and time period then click [Extract Video]. 1. Click - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 205
/oldest footage will be saved. z If you specify JPEG and MPEG-4 recorded footages together for writing, only the older footage will be saved. Return to Live Video To return to the live video, click [Return to Live]. The Playhead returns to the live position in the Timeline. 5-55 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 206
Use Timeline and View Events View and Search Events [Live Events Log] list The [Live Events Log] displays events that have occurred with one or more cameras after the Viewer has been launched. Events are color coded according to priority. Click and drag scroll bar to view events. The bell icon is - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 207
, 2:High, 3:Medium, 4:Low, 5:Lowest) Event type that has occurred Camera name where event occurred Date and time of event Location and Zone Acknowledge and View Events A new event entry will appear at the top of the [Live Events Log] list and will flash for a defined period if configured. If - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 208
[Event Search] dialog opens. Enter a search start Enter a keyword for Enter a search end date and time. particular events. date and time. Select a camera. Select a Location and Zone. Select a Priority. Select a state of event. Select a type of event. Search Result Display Area. Double-click an - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 209
certain criteria can be specified such as Priority, Location and Zone on the network, a date range when the event may have occurred and a time period Step 2: Select a camera Select the camera you want to search by from the drop-down menu. Once you have selected a specific camera, the Location and - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 210
video of when an event occurs, click the event to highlight it and click [View Event in Camera] to view it in a Video Window. You can also view recorded video by double-clicking the an event in a Video Window, click [Return to Live ] in the Timeline to return the Video Window to live viewing. 5-60 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 211
Video Window Popup Setting] administrator tab in the [Viewer Settings] screen to display the corresponding video window in the foreground and begin live viewing when a sensor input or motion detection occurs. When motion detection is on, the corresponding video is displayed automatically. Note z If - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 212
Use Timeline and View Events 5-62 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 213
Operation and Management - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 214
Server when you operating and maintaining the network camera system, as well as guidelines for live viewing via the Viewer. Operation Guideline for Sensor Event Recording Explains operation tips concerning the sensor event recording, including points to notice and counteractions against troubles - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 215
has occurred while connecting to the Camera Server. However, it does not necessarily occur for every connection failure. When this event occurs, the recording engine tries for reconnection and a COMM error occurs if the retry fails. Review the network connection ( P. 4-19). Recording frame rate - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 216
Check for Storage Server Number of Frames Queued for Processing The [Camera Summary] screen displays the number of frames queued for processing for each camera, allowing you to check the load conditions of the PC. This information is updated at every 5 seconds. Note If the number of frames queued - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 217
the frame rate for video recording and live viewing. Note Using this function is recommended; however, make 3-10) * This option is enabled by default (recommended). When the network recording software writes images received from cameras into the hard disk, if the load (mainly - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 218
Operational Guideline for Sensor Event Recording Proper Operation of Sensor Event Recording (Optimization of Sensor Arrangement and Sensitivity) Frequent sensor events result in high CPU load on your PC, and the recording frame rate may be reduced or recording may be interrupted. If you have 10 or - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 219
reliability are required. Canon accepts no liability network delays. Motion Detection Setting for Each Camera Model VB-C500VD, VB-C500D, VB-C60, VB-C50i/VB-C50iR, VB-C50FSi, VB-C50Fi, VB150 Configure the Motion Detection settings on the Camera Server. Please see the Camera Server User's Manual - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 220
Optimization of Motion Detection Recording (Index) 6-8 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 221
Backup Scheme - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 222
Chapter Overview This chapter explains how to make backups for each purpose. Since the volume of video data the largest among various data types requiring backup, you must carefully choose backup equipment and learn the backup techniques. 7-2 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 223
Backup Scheme Purpose Purposes of backup include. • Backup for Data Protection Prevents data from system crush or hard disk failure. This type of back up targets video data, event data, and configuration files. • Backup for Archive Stores recorded video data and event data on other media for a long - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 224
or want to omit media replacement, you can consider auto loaders for the LTO device. • Backup Example for VK-64/VK-16 If 10 Camera Servers record video for not necessary. Backup Tool It is recommended to use a third-party backup tool for Windows. Read the manual of the tool for deployment. Restore - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 225
file is settled and saved as video data when its size reaches 1 GB (by default) to the storage drive. Audio data is recorded using the G71 µ Law format, to your settings for [Save video in] and [Drive] when you register Camera Servers ( P. 4-23). Recorded Video data : \WebView-NVR - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 226
file is settled and saved as video data when its size reaches 1 GB (by default) to the storage drive. This recording unit can be changed in the [Maximum file up. File name = NVR_AUDIO_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss_yyyymmdd_hhmmss.mov Camera ID Recording start date_time Recording end date_time - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 227
types are backed up: File name = NVR_EVENT_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss.evt Camera ID Recording start date_time Tip The recorded event data \All Users\Application Data\Canon\WebView\NVR\ Configuration file path for Windows Vista/Windows Server 2008 :\ProgramData\Canon\WebView\ - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 228
Backup for Data Protection About Backup When making a backup of data for protection, you must back up the following data: • Recorded video data ---- It is recommended to make an incremental backup of this data. See P. 7-5 for the file names and storage location. • Event data It is recommended to - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 229
Video data being recorded is saved in a temporary file, and the file is settled and saved as video data when its size reaches 1 GB (by default) to the storage drive. The temporary file cannot be backed up in the normal procedure. Therefore, backup only the settled files. See "Backup for Data - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 230
as: Image file size per frame x Frame rate x Number of Camera Servers x Recording time (seconds) per day. See "Server Sizing Concept" ( details. 2. Prepare the backup device and backup tool for Windows according to the estimated quantity. 3. Set up the backup tool as directed on P. 7-4. Be sure to - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 231
64/VK-16's configuration file to the former location. The default location is as follows: Configuration file path for OS other than Windows Vista/Windows Server 2008 :\Documents and Settings\All Users\Application Data\Canon\WebView\NVR\ Configuration file path for Windows Vista/Windows - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 232
/VK-16's configuration file to the former location. The default location is as follows: Configuration file path for OS other than Windows Vista/Windows Server 2008 :\Documents and Settings\All Users\Application Data \Canon\WebView\NVR\ Configuration file path for Windows Vista/Windows - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 233
single cassette of tape, a 200-GB LTO drive is necessary. Configuration 2: Backup for Data Protection 2 Premise 10 units of VB-C50i Recording condition Frame rate is 1 fps (one frame per second), Camera Server video quality is 50, resolution is 320x240, and the size for one image data is 15 KB. The - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 234
Servers (Backup for Data Protection) Premise 100 units of VB-C50i Recording condition Frame rate is 1 fps (one frame per second), Camera Server video quality is 50, resolution is 320x240, and prepare two or three servers dedicated for backup, and use network backup for central management. 7-14 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 235
System Maintenance - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 236
Chapter Overview This chapter describes about the version upgrade, reinstallation and restoration of the older version for VK-64/ VK-16, and about the version upgrade of camera's firmware. 8-2 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 237
Startup drive for OS>:\Documents and Settings\All Users\Application Data\ Canon\Webview\NVR :\WebView-NVR Configuration file When upgrading your PC to Windows Vista or Windows Server 2008, first upgrade the software to v2.2 before upgrading to Windows Vista or Windows Server 2008. z If - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 238
1. First, you need to buy VK-64/VK-16 v2.2 (there are no upgrade program available). 2. Back up following folders of the VK-Lite storage server. For OS other than Windows Vista/Windows Server 2008 :\Documents and Settings\All Users\Application Data\Canon\WebView\NVR - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 239
Maintenance Reinstall VK-64/VK-16 You cannot reinstall the software if you use the upgrade program. When You Have the Vista/Windows Server 2008 :\Documents and Settings\All Users\Application Data\Canon\Webview\NVR :\WebView-NVR Configuration file path for Windows - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 240
up data for the previous version. 1. Delete [Canon Network Video Recorder VK Series v2.2] from [Add or >:\Documents and Settings\All Users\Application Data\Canon\Webview\NVR - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 241
Maintenance The information about the latest firmware and backup/restore tools can be obtained on Canon Web site. Procedure for Updating Camera Firmware When updating firmware, use proper tools for each model. 1. Obtain the latest firmware including the firmware update tool as well as backup and - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 242
Camera Server Maintenance 8-8 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 243
Troubleshooting - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 244
Chapter Overview This chapter explains the chart of countermeasures against failures, measures to be taken when a trouble occurs (troubleshooting), error messages, and log files. 9-2 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 245
Troubleshooting for Recording When a recording trouble occurs when playing back recorded vide data (e.g., data 10064 Description Network may be out of service. Check the network (HUB, cables, etc.) A Camera Server's for any problem and confirm that the network problem or Camera Server is - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 246
VK Troubleshooting Viewing Screen and Video Windows This section describes how to solve problems that may occur when you are using VK-64/VK-16. • Some of the thumbnails are not showing in the Camera Selection Area. Situation Solution You do not have enough thumbnails on display to make the - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 247
network of the Camera Server have no problem. z The ping command succeeds for the network camera. z You can view live video of the Camera Server using VB-C500 Viewer, VB-C60 The login user name and password are correct. z The network between the server and the Viewer has no problem. z The IP address - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 248
displayed or decrease a live frame rate. If the video quality of Camera Servers is set high or the resolution is set to VGA, processing may take a long time because the size of image data is large. In this case, review the video quality or video size in the Camera Server settings. Timeline • The - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 249
frame. Also, if you are using anti-virus software, communication between Storage Servers and Camera Servers is being recorded and that file may be several gigabytes in size. Please alter the anti-virus software settings to eliminate Storage Servers from virus scanning targets. Troubleshooting 9-7 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 250
camera server side. Situation If the [Settings] button in [Motion Detection Settings] is not enabled, motion detection cannot be configured on the camera side. Solutions Please install VB Admin Tools bundled with the camera. For VB-C500VD/VB-C500D and VB-C60, please install VB Admin Tools Ver - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 251
Upgrade Problems VK Troubleshooting • Software cannot be upgraded to v2.2. Situation Solution When you try to upgrade the software from click the [Storage Server Configuration] icon to start the Storage Server Configuration tool. 4. Click the [Stop Storage Server] button in the [Storage server - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 252
in the process of connecting to the camera. The viewer cannot connect to the camera server and the live video cannot be displayed. The message is displayed before starting camera control after sending a camera control request. Another user with higher user authority has already been controlling the - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 253
to logon as services. Please check the rights by the "Local Security Policy Editor" of "Windows". The service's account is user name was out of the valid number of characters range (This includes when the user name was not entered). An invalid character was entered in the user name. The password - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 254
other than alphanumeric characters and underscore (_). An attempt was made to add a user by entering a password in the [Confirm Password] field, which does not match the entered password. An attempt was made to delete the user. The Storage Server name was out of the valid number of characters range - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 255
saving the configuration file. The following error occurred writing the user file. The new retained history settings may result in the continue? Do you wish to save your changes? Initialization of network communication has failed. Cause An attempt was made to configure Troubleshooting 9-13 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 256
Messages Are you sure you want to delete camera server ''? Another Add Camera Server dialog Proceeding will delete any schedules associated with the following : ''. Click Yes to proceed, No to reconsider. This will replace an existing layout of the same name - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 257
Cancel] button to return to the setting screen. Cause The audio transmission function of the camera is disabled. You attempted to apply video recording stream settings to high rate JPEG video or pans and tilts (300,000 for the VB-C60) within one year on the VB-C50i or VB-C300. Troubleshooting 9-15 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 258
Storage Server. Please check the details and try again. Failed to connect to Master Storage Server '' because of version mismatch. Recording settings for camera servers on the storage server ('') will not be available. Version mismatch. Recording - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 259
cannot be deleted. The storage server host name is invalid. Please specify a valid host name or IP address. The storage server port is invalid. Please specify a value between 1 and 65535. The An attempt was made to delete the zone for which a camera server has been added. Troubleshooting 9-17 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 260
camera server. The camera server host name for live viewing is invalid. Please specify a valid host name or IP address. The camera server port for live the storage server. There has been a problem deleting schedule day '' from camera '' on storage server ' - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 261
with the requested time range : Multiple schedule creation failed - all selected cameras have schedules that clash with the new schedule time range. This schedule type that passes 24:00. An attempt was made to add a special day schedule with a name that is already registered. Troubleshooting 9-19 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 262
from this storage server, identify and resolve the problem and then press 'OK' to reconnect to the event data, including all future events, for camera servers recording to this Storage Server will not be layout sequence is being executed, and the user has the right to edit the layout sequence. - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 263
number of camera servers exceeds the licensing restrictions. Manual recording could not be started. Viewing Screen Saving/ Managing Video Layouts Extracting Video Number of licenses exceeded. This will replace an file was being created or while settings were being saved. Troubleshooting 9-21 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 264
IP address, user name, and password are correct. The storage server of this version does not support the specified camera. Cause When a camera Attempted to close the Add (Edit) Schedule Item with VB-C60 digital zoom specified while [Custom] was still selected. - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 265
invalid host name/IP address. An attempt was made to connect with an invalid port number. [OK] was pressed in the [Edit Camera Server] dialog when a change was made to the camera registered in the camera server. No was made to add a layout folder without entering the name. Troubleshooting 9-23 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 266
Normal or Special Day Schedule window and Add/Edit Camera Server dialog Recording settings for camera servers on the storage server '' will not be available. This will replace the current layout. Are you sure? Organize Layouts & Layout - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 267
layout folder name. The name '' already exists. This will replace an existing layout of the same name. Are you sure? The layout VB-C60 digital zoom specified while [Custom] was still selected. An attempt was made to close the Viewing Screen without saving the changes. Troubleshooting - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 268
service) that runs as part of a Storage Server. Messages Camera : / frames discarded due to busy drive thread in last 1 minutes. Camera - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 269
camera :. Error deleting old file . Error writing frame for camera - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 270
seconds and the Storage Server functions will stop. Action Check to ensure that the camera server is on and connected to the network. If a proxy server is configured using the Storage Server Configuration tool, check to ensure that the proxy server is running. See the corresponding Winsock error - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 271
for Camera . Cause The recording frame rate has been changed from y% to z% because the load of the recording engine continued to increase (decrease). An HTTP 400 error occurred when getting the image. Recording video stream requests were made to the VB-C500VD/VB-C500D/ VB-C60 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 272
network error occurred while communicating with the camera server (This is recorded when a problem occurs in configuration protocol communications). A network error occurred while communicating with the camera server (This is recorded when a problem \All Users\Application Data\Canon\Webview\NVR - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 273
port number specification is incorrect or other cause). This is recorded when the camera server is down (Normally, 10060 occurs). There are no routes to connect to the camera server (This may also occur when there is a failure in the network cable connected to the PC or HUB). Troubleshooting 9-31 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 274
to provide network services is currently server does not support the command that camera server is mpeg4. The user authentication or password for connecting to the camera server is incorrect. This is recorded when the connection cannot be established due to the IP address restriction on the camera - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 275
). The connection to the camera server failed (Normally 12002 is recorded). The connection to the camera server has been disconnected (The disconnect process itself is recorded when it is executed normally). The connection to the camera server has been disconnected forcibly. Troubleshooting 9-33 - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 276
. The password is incorrect. The mailbox cannot be used (Another program is already using it). VK Event Information Event type Starting or stopping the recording engine User logon Sensor Motion detection Starting or stopping recording Starting or stopping the recording settings Manual recording - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 277
). There is a failure on the PC network board. The host name in DNS could not be resolved. The host name in DNS could not be resolved (11004 may occur instead of 11001 in 2003). Other Winsock Errors The user authentication or password for connecting to the camera server is incorrect. Check to ensure - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 278
were configured for the stream for recording. a) JPEG recording at over 10fps b) MPEG-4 recording c) Image upload function is activated on VB-C500VD/VB-C500D/ VB-C60 While connecting using the stream for recording, another request for the recording stream was received. Audio transmission from the - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 279
Appendix - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 280
Settings Tool (VB-C500VD/VB-C500D/VB-C60/VB-C50i Series VB Administration Tool) VB-C500/VB-C60 Admin Viewer (Registered User) VK-64/VK-16 Storage Server (when a preset is specified for sensor recording) Motion Detection Module (VB-C500VD/VB-C500D/VB-C60/VB-C50 Series) Operating the Camera Server - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 281
a failure occurs in a hard disk in a RAID system and you want to replace it with a hot-spare or new one, the rebuilding time is to be rebuilding without stopping recording, it takes about 40 hours. • There is no problem if rebuilding only takes a long time. However, the other hard disks may break - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 282
Hard Disk Configuration for Reducing Rebuilding Time As described in the preceding section, it is important to shorten rebuilding time as far as possible. You can reduce rebuilding time by configuring hard disks as follows: For example, when you create two configurations including three 146GB hard - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 283
the procedure below to check the version of the software. Storage Server Configuration tool 1. Open the [Storage Server Configuration] dialog. 2. Right-click the title bar of the dialog and select [About Storage Server Configuration]. 3. Check the software version in the dialog displayed. VK Viewer - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 284
-4 VB-C500VD, VB-C500D and VB-C60 supports MPEG-4 format video in addition to JPEG format video. However, this are several functional limitations as follows. Live Viewing • The following video window settings become disabled, and the frame rate setting of the camera takes effect. • Max. Live Frame - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 285
Backup for Data Protection 7-8, 7-13 Backup Tool 7-4 Configuration files 7-7 Event Data 7-5, Camera Servers 4-17 Firmware 1-10 Frame Size 1-22, 1-23 G Get Camera Control 5-36, 5-38 H Hard Disk 1-20, 10-3 Lifetime 10-3 RAID Reconfiguration 10-3 How To Check Software Version 10-5 C Camera - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 286
tool 10-5 [Storage Server Configuration] dialog 3-3 [Event Notification] Tab 3-6, 3-23 [Events] Tab 3-5, 3-21 [Settings] Tab 3-4, 3-8 [User Management] Tab 3-7, 3-25 Supported Camera Servers 1-10 System Configuration 1-8 System Design Concept 1-17 Hard Disk Capacity 1-20 Network - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 287
Live 5-55 Shoot a Snapshot 5-53 Zoom In / Out 5-53 Troubleshooting 9-1 U Upgrade 2-6, 8-3 Camera Firmware 8-7 from Previous Versions 2-6, 8-3 User Management 3-25 Administrator 3-25 User 4-4, 5-7 Launch Storage Server by Specifying the IP address 4-5, 5-7 Proxy Server Setting 5-17 Select - Canon VB-C300 | Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 288
MONTRÉAL 8801 Trans Canada Hwy, St. Laurent Québec H4S 1Z6 ● If you have any questions, call the CANON CANADA Customer Information Centre toll-free at 1-800-OK-CANON (652-2666) (Canada only) CANON MEXICANA, S. DE R.L.DE C.V. Boulevard Manuel Avila Camacho, No. 138 PB, Pisos 15, 16 y 17 Col Lomas de
NETWORK VIDEO RECORDER
VK-64/VK-16
Administrator’s Manual
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