Canon VB-M40 Network Video Recording Software RM-Lite Ver.1.0 Administrator's
Canon VB-M40 Manual
View all Canon VB-M40 manuals
Add to My Manuals
Save this manual to your list of manuals |
Canon VB-M40 manual content summary:
- Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 1
Network Video Recording Software RM Series Ver.1.0 Administrator's Manual Make sure you read this "Administrator's Manual" before using the software. ENGLISH - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 2
as a result of such problems. Please use this software with this understanding. Support Information For various types of information relating to support, including software updates (patch installer), User's Manuals, operating environment, etc., please see the Canon Web site. Copyright Information - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 3
NOTICE ABOUT THE MPEG-4 VISUAL STANDARD THIS PRODUCT IS LICENSED FROM MPEGLA, LLC. UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER TO (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD ("MPEG-4 VIDEO") AND/OR (ii) DECODING MPEG-4 - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 4
Information useful for operation. Icons Indicating Camera Models The following icons indicate information that is unique to a supported camera model. The icons correspond to the following models: Icon Camera Model VB-M700F VB-M600D and VB-M600VE VB-M40 VB-C500VD and VB-C500D VB-C60 iv - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 5
live view. Using MPEG-4 or H.264 formats decreases the load on the network bandwidth, while maintaining a high quality image. * Only available for cameras that support the feature. Direct camera operation You can change the camera angle and use the zoom feature while watching the live view. Shade - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 6
1 Introduction". Step 2 Set up your cameras Set up your cameras for live image display or recording. See your camera manuals. Step 3 Install Install this software product on of recording files, to reduce the impact of network failures on system operation. See "Chapter 7 Operation and Management" and - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 7
vii - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 8
Software iv How to Display and Read This Manual iv Features ...v Setup Flow ...vi Chapter 1 Introduction Operating Environment 1-2 System requirements ...1-2 Additional Considerations 1-4 Supported Cameras 1-4 About Licenses...1-4 Notes...1-5 System Configuration Example 1-6 Configuration - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 9
Operation Settings 4-3 Configure Event Notification and Priorities 4-4 Configure the Camera 4-5 Display the [Camera Selector] dialog box 4-5 Select a Camera ...4-5 Configure the Video Window 4-6 Configure the [Advanced Camera Settings 4-7 Configure the Video Window Layout 4-11 Create a Layout - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 10
the Camera 6-8 Get Control of a Camera ...6-8 Use the Pan/Tilt/Zoom Feature 6-8 Change the Camera Angle to a Preset Position 6-9 Change the Camera Angle Using 8-3 Chapter 9 Troubleshooting Actions Required When Recording Errors Occur 9-2 Solutions When Viewer Problems Occur 9-2 Viewer and - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 11
Contents Appendix Create a Shortcut Icon for Starting the Viewer 10-2 Camera Maintenance 10-2 About the Latest Camera Firmware 10-2 Update the Firmware ...10-2 How to Check the Version 10-3 Checking the version of the Viewer 10-3 Checking the version of the Storage Server 10-3 Functional - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 12
xii - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 13
1 Chapter Introduction ❏ System requirements (operating environment, supported cameras, license conditions) ❏ System configuration and design guidelines - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 14
Hard disk Network controller Display (the actual space required depends on the number of cameras and the recording settings). Additional space for saving extracted higher Audio support is required for audio playback (for details, see P. 6-10). Windows Server 2008 Standard Edition (Service Pack 2) - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 15
Servers or cameras are network environment. - Audio may be interrupted when using anti-virus software. • Before applying a service pack or updating the operating system, please refer to Canon's compatibility information before performing the update. • The following languages are supported - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 16
shadow backup feature. Supported Cameras Camera VB-M700F VB-M600D VB-M600VE VB-M40 VB-C500VD/VB-C500D VB-C60 Ver. 1.0.0 or later Ver. 1.0.0 or later Ver. 1.0.0 or later Ver. 1.0.0 or later Ver. 1.1.0 or later Ver. 1.1.0 or later Firmware Version Note The information in this guide is current as - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 17
the Network Video Recorder use the cameras and recording schedule settings you added with VK-64/16. You must add and configure the cameras and schedules using QuickTime Player. However, the recordings for this software are not supported by QuickTime Player. Note, however, that you can use QuickTime - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 18
System Configuration Example This software records images from cameras using an IP network, such as a LAN. Important • The load on the Storage Server may increase depending on the number of cameras connected and the recording settings. See "Determining the Capacity of the Storage Server" (P. 1-7) to - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 19
camera. The higher the image quality setting the higher the image quality, resulting in a correspondingly higher data volume. 3 Decide on the frame rate required for recording. For general security assuming 1000 Kbps = 1 Mbps for the network bandwidth, and 1024 KB = 1 MB for the disk capacity. 1-7 - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 20
required hard disk space is approximately 10 GB per day (= 30.6 KB x 4 cameras x 60 seconds x 60 minutes x 24 hours = 10,575,360 KB). Example of the Data Size for the VB-M700F/VB-M600D/VB-M600VE/VB-M40 (JPEG) Image Quality 1 2 3 4 5 160 × 120 2.0 3.0 3.7 4.7 7.4 Image Size 320 × 240 640 × 480 - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 21
to communicate with cameras. Therefore, the Storage Server may not work normally if other Web service applications exist on Network Bandwidth Considerations You need to consider the network bandwidth if you want to use a network camera for both recording and live view. You must calculate the network - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 22
1 - 10 - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 23
2 Chapter Setup ❏ How to install the software ❏ Settings after installation - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 24
and the drive for saving recorded images must be NTFS format. Set Up the Cameras You must set up any cameras that you will use with this software before starting operation. For details, refer to the camera manual. Stop Other Applications Stop other applications that are running on the computer, such - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 25
The following icon appears in your desktop when the installation is complete. Note • When installing on a PC that has multiple network interfaces, select the network interface to use in the [Network adapter] list and the assigned IP address in the [IP address] list. • If you clear the [Add storage - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 26
or Storage Server Group name) in [Name] and click [Finish]. 10 The added inbound rule should be displayed in the [Windows Firewall with Advanced Security] window, with a checkmark icon displayed next to the rule. When using Windows Vista or Windows Server 2008 1 Click [Start] > [Control Panel] to - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 27
in the standard security setting, even if a content block dialog box is not displayed. This may limit the operation of the setting page or the camera's Viewer. The JavaScript setting is enabled automatically once trusted site registration is complete. 3 If the [Audio Service Not Running] dialog - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 28
2-6 - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 29
3 Chapter Storage Server Settings ❏ Adding cameras ❏ Configuring the Storage Server Group ❏ Adding users - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 30
Display the [Cameras] tab (P. 3-8) Add cameras one at a time (P. 3-8) Search for and add cameras (P. 3-9) Add a user Display the [Users] tab (P. 3-12) Add a user (P. 3-13) Important We strongly recommend that only one administrator manage the setup of the Storage Servers on each network. 3-2 - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 31
• You should change the password for the default user (administrator) as a security measure. For details on how to change the password, see "Add a User add a camera. Click [Yes] to display the [Add ➀ ➁ Camera] dialog box and start adding a camera on the network. For details, see "Add Cameras One - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 32
Specify the Storage Server Group for Starting the Viewer You can start the Viewer using a Storage Server Group name instead of the host name of the server. 1 Double-click the [RM-Lite Viewer v1.0] icon on the desktop. Note If the [User Account Control] dialog box appears, click [Yes] (or [Continue - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 33
Configure a Storage Server Group You can change the name of the Storage Server Group ➂ [Events] tab 3 and configure the free disk space notifications. This cannot be used with RM-Lite. Storage Server Settings Display the [Storage Server Group Settings] Dialog Box 1 Click [Settings] > [Storage - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 34
Configure a Storage Server You can specify the storage period of the recorded images and the maximum disk usage. Display the [Servers] Tab 1 Click [Settings] > [Storage Servers]. The [Servers] tab is displayed in the [Settings] dialog box. ➀ ➁ ➂ ➃ ➀ List of Storage Servers Display a list of Storage - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 35
5 Click [OK] to close the dialog box. Important We recommend that you do not specify the system drive (typically the C drive) as the destination for the recording file. Configure a Storage Server 3 Storage Server Settings 3-7 - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 36
] tab. 1 Click [Add] to display the [Add Camera] dialog box. 2 Enter the information required to add the camera. ➀ ➁ ➂ ➃ ➄ ➅ ➀ ➁ ➂ ➃ ➀ List of cameras Displays a list of already added cameras. ➁ [Find] Search for cameras on the network. ➂ [Add], [Edit], and [Remove] Add, edit or remove - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 37
network as the Storage Server. • If you cannot find the camera you are searching for, see "Add Cameras One at a Time" (P. 3-8) and add the camera. • Only IPv4 addresses are displayed in the [Host Name] column of the [Camera Search Results] dialog box. (IPv6 addresses are not supported.) 1 Click - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 38
Close the dialog box. ➇ [Apply] Apply the settings in the dialog box. Note • Items ➀ to ➃ can only be changed if the camera is disabled using [Disable Camera]. • If a camera is not working, you can disable it to prevent communication error notifications from being sent repeatedly. • If you replace - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 39
removing the camera. You cannot use the pan/tilt/zoom feature. • You cannot use the pan/tilt feature. • You cannot use the zoom when the digital zoom is set to [Disabled] on the camera. Note You must configure the presets first before starting operation. For details, see the camera manual. 3 - 11 - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 40
this group can fully operate the Viewer. • Operator Users in this group have limited access to the features of the Viewer. They cannot configure a camera or set a recording schedule. You can specify the group to which the added user belongs by selecting from [User Group]. Important • A default user - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 41
Add a User Add a User Use this tab to add a new Viewer user. Also use it to specify the kind of user (Administrator or Operator). 1 Click [Add] to display the [Add User] dialog box. 2 Enter the information required to add the user. ➄ ➀ [User Name] Enter the name of the user to be added. ➁ [ - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 42
Remove a User 1 Select a user in the list. 2 Click [Remove]. 3 A message asking if you want to remove the user is displayed. Click [Yes]. Note You cannot delete the default "administrator" user name. 3 - 14 - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 43
4 Chapter Viewer Settings ❏ Configuring the Viewer ❏ Configuring a camera ❏ Creating a layout - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 44
video window (P. 4-6) Configure the [Advanced Camera Settings] (P. 4-7) Configure the video window layout Create a layout (P. 4-11) Place a video window (P. 4-11) Save the layout (P. 4-12) Important We strongly recommend that only one administrator configure the Storage Servers on each network. 4-2 - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 45
cannot be used with RM-Lite. ➃ [OK] and [Cancel] Close the dialog box. ➀ [Maximum Live Frame Rate] Specify the maximum live frame rate. ➁ [Manual Recording Duration] Specify the [Record Now] recording time, from 30 to 300 seconds. ➂ [Auto adjust frame rate under heavy load] Automatically adjust the - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 46
Configure Event Notification and Priorities 1 Click the [Event Notification] tab. 2 Configure each item. ➀ [Show Events in Live Events Log and Timeline] Display an event in the [Live Events Log] dialog box and on the timeline. [Equal to or higher than] Specify the priority of events to be - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 47
Tag or Status] Enter a camera name or camera status in the search criteria box. • [Camera Name] Enter the camera name in the search criteria box. • [Tag] Cameras cannot be searched using this item in RM-Lite. • [Camera Status] Select the camera status to be searched. • [Camera Type] Select the model - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 48
(P. 9-4). • The number of video windows that can be displayed in the Viewer depends on factors such as the graphics card, CPU performance, frame rate, camera image size, and the image quality. • Viewer operation may slow down in the CPU load is high. Configure the Video Window You can configure the - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 49
video window menu button to display the menu. Configure the [Advanced Camera Settings] 2 Click [Video Receive Size] and select the resolution ([ . Important When you display more than one video window for the same camera, changes to the resolution of one of these windows are reflected to all - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 50
Settings] dialog box. [Image Adjustment] tab Important The settings may be different for different camera models. For details, see the camera manual. ➀ ➁ ➂ ➃ ➀ [Exposure] The settings change according to the selected exposure setting. • [Auto] Automatically control the exposure. • [Auto (Shutter - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 51
automatically switches to night mode. ➃ [White Balance] Specify the appropriate white balance by selecting one of the camera's light source settings displayed in the list. If [Manual] is selected, use one of the following two methods to adjust the white balance. • [R Gain] and [B Gain] Specify - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 52
speeds. [Focus and Speed] tab Important The settings may be different for different camera models. For details, see to the camera manual. Configure External Outputs Use the [External Outputs] tab on the [Advanced Camera Settings] dialog box to configure output to external devices connected to the - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 53
Configure the Video Window Layout You can save the size and position of a video window in ➃ [OK] and [Cancel] the Viewer as a layout. Close the dialog box. Configure a layout using the following procedure: 3 Click [OK] to close the dialog box. 4 1. Create a layout 2. Place a video window 3. - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 54
The number of video windows that can be displayed in the Viewer depends on factors such as the video card, CPU performance, video frame rate, camera video size, and the video quality. Note You can enlarge the video window in multiples of the grid frame size (2 x 2, 3 x 3, etc.). Save the Layout - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 55
Note The settings in the [Organize Layouts and Layout Sequences] dialog box, such as the order of the layout sequence and the folder types are also displayed when you click the [Layouts] menu, or when you click the [Layouts] button on the toolbar. Configure the Video Window Layout 4 Viewer - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 56
4 - 14 - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 57
5 Chapter Setting a Recording Schedule ❏ How to set a schedule for recording images on particular days of the week or at the particular times ❏ Settings for different recording modes - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 58
Flow of Recording Schedule Settings Display the [Recording Schedules] window (P. 5-3) Set a Weekly schedule Display the [Recording Schedules] window (P. 5-3) Set a recording schedule (P. 5-3) Configure the recording conditions Continuous recording settings (P. 5-4) Save or edit a recording schedule - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 59
Repeating Weekly Schedules) Display the [Recording Schedules] window Set a Weekly Schedule 1 Click [Window] > [Recording Schedules] to display the 1 In the schedule area, click the camera that you want to [Recording Schedules] window. add the schedule to. Hint 5 You can select more than one - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 60
for the days of the week on which to repeat the recording in [Repeat On]. Note • You cannot specify overlapping recording schedules on the same camera. • The time of the recording schedules is based on the Storage Server clock. We recommend that you synchronize the clocks on all the Storage Server - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 61
may be performed at lower than the specified frame rate, depending on the number of Viewers that are accessing the camera, the load on the camera and Storage Server, variation in network traffic, and the environment at the time of recording. ➄ [Record audio if available] This cannot be used with RM - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 62
Edit a Recording Schedule Editing a Recording Schedule 1 Select the recording schedule you want to edit in the schedule area, and click [Edit]. 2 Change the settings of the recording schedule. For details on the settings in the [Edit Schedule Item] dialog box, see "Set a Weekly Schedule" (P. 5-3). 3 - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 63
6 Chapter Day-to-Day Operations ❏ Viewing live images ❏ Playing recordings ❏ Operating a camera ❏ Changing the layout of a video window ❏ Viewing and checking events - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 64
Save part of a recording (P. 6-7) Search for a recording (P. 6-5) Zoom in/out of the Viewer display (P. 6-7) View live images Get control of a camera (P. 6-8) Change the camera angle using a panorama image (P. 6-10) Use the pan/tilt/zoom feature (P. 6-8) Play back audio (P. 6-10) Change the - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 65
bar Displays Viewer status messages and CPU load. ➆ [Audio] Listen to live audio and transmit audio using the camera's two-way audio feature. ➇ [Camera Selector] Display and select cameras added to the Storage Server Group. ➈ [Live Events Log] Display events that occurred one hour or less after - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 66
be specified, however, the actual duration may depend on various settings and on network delay. Note The [Record Now] duration can be changed. For details, the dialog box. If you use the on screen display feature of the camera, the date and time on the snapshot may look different from the date and - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 67
displayed as film icons are images recording for that period. Click the event to play the recording. 6 Events associated with the selected camera are also Day-to-Day Operations Search for a Recording displayed in the event display area. (The color of these events represents their priority - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 68
position. ➂ Playhead Drag the playhead to change the playback position. Video Window Display for Playback ➀ ➁ ➀ Playback indicator Displays the playback status. ➁ Title bar Displays the camera name and the time and date of the recording. 6-6 - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 69
depends on factors such as the amount of network traffic. • The time displayed on the timeline . 6 • You can display recordings from one camera in multiple video windows. You can also play played with QuickTime Player (or other players that support the .mov file format). If QuickTime Player is - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 70
Box You can use the pan/tilt/zoom feature in the [Camera ➁ Control] dialog box after getting control of the camera. ➂ ➃ ➅ ➀ Camera angle control buttons Change the camera angle. ➁ [Select Preset] Moves the camera to a preset position. ➂ [Panorama] Displays the [Panorama] window. Move the - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 71
drag the slider down to move to the wide-angle position. Note Pan/tilt/zoom is unavailable. You must first configure the presets on the camera before using this feature. For details, see camera manual. • Pan/tilt is unavailable. • Zoom is unavailable when the - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 72
must first register a panorama image on the camera before using this feature. For details, see the camera manual. ➀ ➁ ➂ Options view ➀ [Listen to even when using a microphone. ➄ [Use silence detection to reduce network traffic] Select if you want to detect silent segments when sending audio - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 73
[Use silence detection to reduce network traffic] check box on the the default sensitivity for silence detection. ➁ [Set the sensitivity manually] Drag the slider to set the detection sensitivity. ➂ [OK the Viewer, not the camera. Therefore, it can be used for both live image and recorded - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 74
on the toolbar to display the [Event Search] dialog box. 2 Specify the search criteria. ➀ ➁ ➂ ➃ ➄ ➅➆ ➀ [Description] Enter the search criteria (event, camera, priority, camera tag, or host name). ➁ [When] Specify the period in which the target event occurred ([Today], [Last 2 Days], [This Week - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 75
in the search results, right-click the event and click [Play Back Video] to play back the recording in the video window of the corresponding camera. If the video window is not displayed, clicking [Play Back Video] will automatically display the window and start playback. Note Click [Live] in the - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 76
6 - 14 - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 77
7 Chapter Operation and Management ❏ Error and warning level events ❏ How to check the status of the Storage Server ❏ Disk space management - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 78
becomes less than the limit level, or the disk usage becomes greater than the limit level. Error: Cannot Connect to Camera Occurs on an error when connecting Check the network connection. to the camera. Error: Cannot Connect to the Storage Server Occurs on an error when connecting Check the - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 79
intended to, refer to Chapter 1 and reconsider the system configuration. The [System Information] dialog box shows the status on three different tabs. [Cameras] tab [Users] tab This tab displays the users logged into the Viewer and related information (user group, host name (Viewer), Viewer version - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 80
Disk Space Management (Important) The Storage Server monitors the disk space and responds according to the amount of available space. Disk Space Status Explanation Notification level indicating that the remaining disk space is low You can specify a reference value using [Low Disk Space Warning - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 81
and Calculation Method The threshold level is considered reached when the amount of free disk space drops below the following level. (Number of cameras + 1) x 64 MB • Storing recordings that cause the threshold level to be exceeded increases the load on the Storage Server and may cause recording - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 82
7-6 - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 83
8 Chapter Backup ❏ Types of backup target files and their destinations ❏ Restoring a recording file - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 84
files. The data is saved to the folders described below. Recording Data :\Canon-NVR\videofiles The following recording data file is backed up: NVR3_MEDIA_ xxxxxxxx _ yyyymmdd Camera ID Year, month and day the recording started _ hhmmss .edt Time Images being recorded are - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 85
Server runs in the background as a Windows service. When you restore backup data, you must > [Control Panel]. 2 Click [System and Security]. 3 Stop the Storage Server. 3 Click [Administrative folder is used by default: :\Canon-NVR\eventfiles\ Note To restart the Storage Server - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 86
8-4 - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 87
9 Chapter Troubleshooting ❏ Actions required when recording errors occur ❏ Solutions when Viewer problems occur ❏ Error messages - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 88
troubleshoot the cause by checking the information in the event log and the Storage Server log file. Log Event Storage Server Error: Cannot Connect to Camera Server log (P. 9-7). Check the network (hub, cables, etc.) for any problems and make sure that the camera is operating normally. • The - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 89
indicating that an error occurred when connecting to the camera, check the camera's power supply and network connection. • If the screen goes blank when the video quality and video size settings on the camera. Troubleshooting Timeline Problem Nothing happens when I click any of the playback - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 90
Connection Problems Problem Solution The screen goes blank and the "Cannot connect A network error occurred, the camera was disconnected from the network, or the to camera" message is displayed. camera power was turned off. Error Messages Messages Displayed in the Viewer Error Messages in - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 91
in the Viewer Message Cause Adding and editing a camera Are you sure you want to remove the camera Tried to delete the camera. ''? If the camera is removed, you will not be able to play back recorded video. 9 Troubleshooting Managing a layout This will replace an existing - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 92
OK] to reconnect to the SSG. If you press [Cancel], then some event data including all future events for cameras recording to this SSG will not be available. A problem occurred connecting to the Storage Server to display a Viewer window. When multiple Storage Servers are registered, a window may be - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 93
. :\ProgramData\Canon\WebView\NVR30\Log\ Types Storage Server configuration file. Troubleshooting Cannot delete old config '< information>) Could not connect to the camera. Error Codes Winsock Error Codes when the computer recognizes that the network is down because the router or - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 94
network provide network services is camera software. However, this rarely occurs. A timeout occurred in the TCP connection with the camera. (This occurs when the camera is powered off.) The camera camera is restarted. Occurs when the camera the camera, connect to an unsupported camera.) The host name - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 95
which the request was operating was closed before the indicate a problem and may be generated during normal operation completed. operation.) The camera has been reset. Event Information Event Information Displayed Message Record Now Recording [Manual Recording Started] or [Manual - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 96
9 - 10 - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 97
Appendix - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 98
icon. Make sure to take sufficient security measures when using this feature. 1 Camera Maintenance About the Latest Camera Firmware You can find the latest firmware and configuration backup and restore tools for cameras that are supported by this program at the Canon Web site. Note If the firmware - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 99
C60, VB-C500D, and VB-C500VD support MPEG-4 format, while the VB-M40, VB-M600D, VB-C600V and VB-C700F support the H.264 format. Note that the following limitations apply. Live display • The following video window settings are disabled, and the frame rate settings on the camera are enabled. - Maximum - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 100
8-3 C Camera Control 6-3, 6-8 Camera Selector 4-5, 6-3 cameras adding 3-8 supported 1-4 thumbnail 3-11 capturing a still image 6-4 compatibility 1-5 compensation 4-8, 4-9 E event notification 4-4 events checking 6-12 errors and warnings 7-2 searching 6-12 external outputs 4-10 F firmware - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 101
network bandwidth 1-9 O operating environment 1-2 P pan 4-10, 6-8, 6-9 panorama 6-3 image 6-10 playback 6-6 indicator 6-6 playing back 6-13 presets 6-9 preview 3-11, 6-4 priority notification message settings 4-4 R Record Now 6-4 recording manually stopping 8-3 supported cameras 1-4 - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 102
W Weekly schedule 5-3 settings 5-3 White Balance 4-9 Z zoom 4-10, 6-8, 6-9 zooming in/out 6-7 10 - 6 - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 103
Appendix Index 10-7 - Canon VB-M40 | Network Video Recording Software RM-Lite Ver.1.0 Administrator's - Page 104
MONTRÉAL 8801 Trans Canada Hwy, St. Laurent Québec H4S 1Z6 • If you have any questions, call the CANON CANADA Customer Information Centre toll-free at 1-800-OK-CANON (652-2666) (Canada only) CANON MEXICANA, S. DE R.L.DE C.V. Boulevard Manuel Avila Camacho, No. 138 PB, Pisos 15, 16 y 17 Col Lomas de
ENGLISH
Network Video Recording
S
oftware
RM
S
eries
Ver. 1.0
Administrator’s Manual
Make sure you read this “Administrator’s Manual” before using the software.