Canon VB-R11 Network Video Recording Software RM Series Administrator Manual - Page 142
Actions Required When Recording Errors Occur
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Actions Required When Recording Errors Occur When a recording error occurs (e.g., data is missing) during playback, you can troubleshoot the cause by checking the information in the event log and the Storage Server log file. Log Event Storage Server Log Error: Cannot Connect to Camera CameraServer disconnected () Recording frame rate reduced due to high load - issues Recording paused (Low disk space - ) Cause Action A network error may have occurred. Look for the cause of the error by checking the Winsock error code recorded in the Storage Server log (p. 151). Check the network (hub, cables, etc.) for any problems and make sure that the camera is operating normally. The effective recording rate is Modify the recording schedule excessively low (50% or lower). and the motion detection Sensor and motion detection sensitivity. events may have been issued too frequently. Check the current CPU usage and terminate any applications The load on the Storage Server that are a heavy load on the CPU may be high. CPU. The load from writing recorded data to the hard disk may be too high. Shorten the maximum storage period or consider adding a hard disk. Additionally, try to modify the recording schedule. 142