Canon VB-S805D Network Video Recording Software RM Series Administrator s Manu - Page 131

wininet Error Codes, POP Error Messages, Troubleshooting, Possible Cause

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Error Messages HTTP Error Codes Code 401 Unauthorized 403 Forbidden Error Message 500 Internal Server Error 503 Service Unavailable Possible Cause The user name and password for connecting to the camera is incorrect. A connection cannot be established due to an IP address restriction on the camera. This may also be returned by a proxy server. Occurs when the HTTP server is running but the Storage Server is not started. It may also occur during normal operation if the camera is restarted. Occurs when the camera is temporarily unable to process requests due to server overload (excessive requests from multiple clients), or an uncompleted start-up process on the camera, or other reasons. wininet Error Codes Code 12002 Error Message The request has timed out. Possible Cause A request timeout occurred. Indicates that the connection or request transmission failed. 9 Troubleshooting 12005 The URL is invalid. The URL is incorrect. Normally, this does not occur, however, it may occur when an attempt is made to connect to an unsupported camera. 12007 The server name could not be resolved. The host name could not be resolved. This error is generated when a host name that is not registered in the DNS is specified or when a problem occurred in communication with the DNS itself. 12017 The operation was canceled, usually because the handle on The communication was canceled. This error does not which the request was operating was closed before the indicate a problem and may be generated during normal operation completed. operation. 12029 The attempt to connect to the server failed. The connection to the camera failed. Normally 12002 is generated. 12030 The connection with the server has been terminated. The connection to the camera has been aborted. The disconnect process itself is recorded when it executes normally. 12031 The connection with the server has been reset. The connection to the camera has been reset. POP Error Messages Error Message ERR never heard of mailbox name ERR invalid password ERR unable to lock maildrop Possible Cause The e-mail address is incorrect. The password is incorrect. The mailbox cannot be used. It is already in use by another program. 131

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Error Messages
131
Troubleshooting
9
HTTP Error Codes
wininet Error Codes
POP Error Messages
Code
Error Message
Possible Cause
401
Unauthorized
The user name and password for connecting to the camera
is incorrect.
403
Forbidden
A connection cannot be established due to an IP address
restriction on the camera. This may also be returned by a
proxy server.
500
Internal Server Error
Occurs when the HTTP server is running but the Storage
Server is not started. It may also occur during normal
operation if the camera is restarted.
503
Service Unavailable
Occurs when the camera is temporarily unable to process
requests due to server overload (excessive requests from
multiple clients), or an uncompleted start-up process on the
camera, or other reasons.
Code
Error Message
Possible Cause
12002
The request has timed out.
A request timeout occurred. Indicates that the connection or
request transmission failed.
12005
The URL is invalid.
The URL is incorrect. Normally, this does not occur, however,
it may occur when an attempt is made to connect to an
unsupported camera.
12007
The server name could not be resolved.
The host name could not be resolved. This error is generated
when a host name that is not registered in the DNS is
specified or when a problem occurred in communication with
the DNS itself.
12017
The operation was canceled, usually because the handle on
which the request was operating was closed before the
operation completed.
The communication was canceled. This error does not
indicate a problem and may be generated during normal
operation.
12029
The attempt to connect to the server failed.
The connection to the camera failed. Normally 12002 is
generated.
12030
The connection with the server has been terminated.
The connection to the camera has been aborted. The
disconnect process itself is recorded when it executes
normally.
12031
The connection with the server has been reset.
The connection to the camera has been reset.
Error Message
Possible Cause
ERR never heard of mailbox name
The e-mail address is incorrect.
ERR invalid password
The password is incorrect.
ERR unable to lock maildrop
The mailbox cannot be used. It is already in use by another program.