Canon iP5200R iP5200R Quick Start Guide - Page 76

Paper Does Not Feed Properly

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Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper Check to see if the paper you are printing on is too thick or curled. type is used See "Print Media to Avoid" on page 4. Flatten paper when it is curled. Paper Feed Roller is dirty Follow the steps described below to clean the Paper Feed Rollers. Cleaning the Paper Feed Rollers consumes them, so perform this procedure only when necessary. 1. Ensure that the printer is on and there is no paper loaded in the printer. 2. Select the Paper Feed Roller of the Auto Sheet Feeder or Cassette by pressing the Paper Feed Switch on the printer. 3. Hold down the RESUME/CANCEL button and release after the POWER lamp flashes green three times. The Paper Feed Roller rotates as it cleans. 4. Repeat step 3 twice. 5. Load three or more sheets of Letter-sized plain paper lengthways in the Auto Sheet Feeder or Cassette selected in step 2. 6. Hold down the RESUME/CANCEL button and release after the POWER lamp flashes green three times. Paper is fed and output. 7. Repeat step 6 three times. If repeating this procedure three times or more does not solve the problem, contact the Customer Care Center. Paper is loaded incorrectly Always load paper in the portrait orientation in the Auto Sheet Feeder or Cassette regardless of the print direction selected in the printer driver. Ensure that paper is loaded correctly. Slide the paper guides against the paper stack. See "Loading Paper" on page 4. A large quantity of plain paper is loaded in the Auto Sheet Feeder Depending on the environment in which it is used (high temperature/high humidity/low temperature/low humidity), some types of plain paper may not feed correctly. If this happens, reduce the number of pages loaded to about the half the recommended maximum (stack approx. 5 mm or 0.2 inches high). 72

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Troubleshooting
72
Paper Does Not Feed Properly
Problem
Possible Cause
Try This
Paper Does Not
Feed Properly
Inappropriate paper
type is used
Check to see if the paper you are printing on is too thick or curled.
See
“
Print Media to Avoid
”
on page 4.
Flatten paper when it is curled.
Paper Feed Roller is
dirty
Follow the steps described below to clean the Paper Feed Rollers.
Cleaning the Paper Feed Rollers consumes them, so perform this procedure only
when necessary.
1.
Ensure that the printer is on and there is no paper loaded in the printer.
2.
Select the Paper Feed Roller of the Auto Sheet Feeder or Cassette by pressing
the Paper Feed Switch on the printer.
3.
Hold down the
RESUME/CANCEL
button and release after the
POWER
lamp
flashes green three times.
The Paper Feed Roller rotates as it cleans.
4.
Repeat step 3 twice.
5.
Load three or more sheets of Letter-sized plain paper lengthways in the Auto
Sheet Feeder or Cassette selected in step 2.
6.
Hold down the
RESUME/CANCEL
button and release after the
POWER
lamp
flashes green three times.
Paper is fed and output.
7.
Repeat step 6 three times.
If repeating this procedure three times or more does not solve the problem,
contact the Customer Care Center.
Paper is loaded
incorrectly
Always load paper in the portrait orientation in the Auto Sheet Feeder or Cassette
regardless of the print direction selected in the printer driver.
Ensure that paper is loaded correctly. Slide the paper guides against the paper
stack. See
“
Loading Paper
”
on page 4.
A large quantity of
plain paper is
loaded in the Auto
Sheet Feeder
Depending on the environment in which it is used (high temperature/high
humidity/low temperature/low humidity), some types of plain paper may not feed
correctly.
If this happens, reduce the number of pages loaded to about the half the
recommended maximum (stack approx. 5 mm or 0.2 inches high).