Canon imageCLASS D760 imageCLASS D780/D760/D761 Reference Guide - Page 68

If You Cannot Solve the Problem - software

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If You Cannot Solve the Problem If you have a problem with your machine and you cannot solve it by referring to the information in this chapter, call your service representative. (→ p. v) • If the machine makes strange noises, emits smoke or strange smells, unplug the power cord CAUTION immediately, and then call your service representative. Do not attempt to disassemble or repair the machine yourself. • Attempting to repair the machine yourself may void the limited warranty. IMPORTANT If you need to call your service representative, make sure you have the following information: • Product name imageCLASS D780/D760/D761 • Serial number The serial number is on the label located at the back of the machine. • CAPT software version number → Printer Guide • Date of purchase 6 • Nature of problem • Steps you have taken to solve the problem and the results Troubleshooting 6-11

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6
6-11
If you have a problem with your machine and you cannot solve it by referring to the information in this chapter,
call your service representative. (
→
p. v)
•
If the machine makes strange noises, emits smoke or strange smells, unplug the power cord
immediately, and then call your service representative. Do not attempt to disassemble or repair
the machine yourself.
•
Attempting to repair the machine yourself may void the limited warranty.
If you need to call your service representative, make sure you have the following information:
•
Product name
imageCLASS D780/D760/D761
•
Serial number
The serial number is on the label located at the back of the machine.
•
CAPT software version number
→
Printer Guide
•
Date of purchase
•
Nature of problem
•
Steps you have taken to solve the problem and the results
CAUTION
If You Cannot Solve the Problem
Troubleshooting