Canon imageCLASS MF5770 imageCLASS MF5700 Series Basic Guide - Page 116
Copying Problems
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Troubleshooting Copying Problems The machine will not make a copy. Q Is the cartridge installed correctly? A Make sure the cartridge is installed correctly. (See the Set-Up Instructions (for MF5730/MF5750 users) or Set-Up Instructions for the Machine (for MF5770 users).) Q Is the sealing tape removed from the cartridge? A Remove the sealing tape from the cartridge. (See the Set-Up Instructions (for MF5730/MF5750 users) or Set-Up Instructions for the Machine (for MF5770 users).) Q Is the cassette inserted completely into the machine? A Insert the cassette as far as it will go. (See the Set-Up Instructions (for MF5730/ MF5750 users) or Set-Up Instructions for the Machine (for MF5770 users).) Q Did you connect the power cord to the machine just now? A Wait for a while. After connecting the power cord, the machine cannot scan documents immediately. Q Is the document loaded correctly? 9 A Remove the document, stack it if necessart, and load it in the ADF correctly. (See "Loading Documents in the ADF," on p. 3-4.) Q Is the energy saver mode off? A The machine does not scan documents, if it is in the energy saver mode. To restore the machine from the energy saver mode, press [Energy Saver]. If the documents have black streaks or appear dirty after you feed them in the ADF. Q Is the read area of the platen glass clean? A Clean the read area of the platen glass. (See the "Cleaning the ADF Area," on p. 8-2.) Copying Problems 9-15