Canon imagePROGRAF iPF680 Basics Guide - Page 92

Paper is not cut, Depression on the leading edge is left, The size of clear film cannot be detected

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Paper is not cut iPF680 Series Cause Cut Speed is not configured correctly in the Control Panel menu. During cutting, printed documents fall out at an angle. Corrective Action Change the Cut Speed setting in the Control Panel menu. (See "Menu Structure.") ➔P.50 In the Control Panel menu, set Cutting Mode to Eject. Hold documents after printing, as they are cut. (See "Specifying the Cutting Method for Rolls.") ➔User's Guide Paper is not cut Cause In the printer driver, No or Print Cut Guideline is specified in Automatic Cutting. Corrective Action Specify Yes in Automatic Cutting in the printer driver. (See "Page Setup Sheet (Windows).") ➔User's Guide (See "Paper Detailed Settings Dialog Box (Mac OS).") ➔User's Guide In the Control Panel menu, Cutting Mode is set to Eject or Manual. If the Cutting Mode is Eject, press the Cut button to cut the paper. If the Cutting Mode is Manual, cut rolls with scissors or the like. (See "Specifying the Cutting Method for Rolls.") ➔User's Guide Depression on the leading edge is left Cause Keeping a roll in the printer for a long time without printing on it may leave a depression on the leading edge. Corrective Action When printing quality is most important, we recommend setting TrimEdge Reload to On or Automatic so that the paper edge is automatically cut before printing. (See "Menu Structure.") ➔P.50 The size of clear film cannot be detected Cause The Platen is soiled with ink or other substances. Corrective Action Open the Top Cover and clean the entire Platen. (See "Cleaning Inside the Top Cover.") ➔P.41 Roll Paper is Continuously Ejected Cause Although sheets are selected as the paper source, a roll was advanced. Corrective Action After roll ejection stops, follow these steps to reload the roll. 1. Push the Release Lever back. 2. Open the Roll Cover. 3. Using both hands, rotate the Roll Holder toward the back to rewind the roll. At this time, ensure that both ends of the roll are rewound evenly. 4. Pull the Release Lever forward. 5. Load the roll. At this time, be sure to press the Load button and select "Load Roll Paper". (See "Loading Rolls in the Printer.") ➔P.15 Troubleshooting Problems Regarding Paper 92 Basic Guide

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Cause
Corrective Action
Cut Speed
is not configured correctly in the
Control Panel menu.
Change the
Cut Speed
setting in the Control Panel menu.
(See "Menu Structure.")
➔
P.50
During cutting, printed documents fall out at
an angle.
In the Control Panel menu, set
Cutting Mode
to
Eject
. Hold documents after print-
ing, as they are cut.
(See "Specifying the Cutting Method for Rolls.")
➔
User's Guide
Paper is not cut
Paper is not cut
Cause
Corrective Action
In the printer driver,
No
or
Print Cut Guideline
is specified
in
Automatic Cutting
.
Specify
Yes
in
Automatic Cutting
in the printer driver.
(See "Page Setup Sheet (Windows).")
➔
User's Guide
(See "Paper Detailed Settings Dialog Box (Mac OS).")
➔
User's Guide
In the Control Panel menu,
Cutting Mode
is set to
Eject
or
Manual
.
If the
Cutting Mode
is
Eject
, press the
Cut
button to cut the paper.
If the
Cutting Mode
is
Manual
, cut rolls with scissors or the like.
(See "Specifying the Cutting Method for Rolls.")
➔
User's Guide
Depression on the leading edge is left
Depression on the leading edge is left
Cause
Corrective Action
Keeping a roll in the printer for a long time
without printing on it may leave a depres-
sion on the leading edge.
When printing quality is most important, we recommend setting
TrimEdge Reload
to
On
or
Automatic
so that the paper edge is automatically cut before printing.
(See "Menu Structure.")
➔
P.50
The size of clear film cannot be detected
The size of clear film cannot be detected
Cause
Corrective Action
The Platen is soiled with ink or other substances.
Open the Top Cover and clean the entire Platen.
(See "Cleaning Inside the Top Cover.")
➔
P.41
Roll Paper is Continuously Ejected
Roll Paper is Continuously Ejected
Cause
Corrective Action
Although sheets are
selected as the paper
source, a roll was ad-
vanced.
After roll ejection stops, follow these steps to reload the roll.
1.
Push the Release Lever back.
2.
Open the Roll Cover.
3.
Using both hands, rotate the Roll Holder toward the back to rewind the roll. At this time, ensure that
both ends of the roll are rewound evenly.
4.
Pull the Release Lever forward.
5.
Load the roll. At this time, be sure to press the
Load
button and select "
Load Roll Paper
".
(See "Loading Rolls in the Printer.")
➔
P.15
Paper is not cut
iPF680 Series
Basic Guide
Troubleshooting
Problems Regarding Paper
92