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Canon imagePROGRAF iPF685 Basics Guide - Page 69

Software Installation, Installing the Printer Driver (Windows), Installing the Software

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Software Installation iPF685 Series Software Installation Installing the Printer Driver (Windows) Installing the Software Installing the Software The basic instructions for installing the software are as follows. For detailed instructions, see the Setup Guide. Supported connection methods The printer driver works over USB or network (TCP/IP) connections. The driver installation procedure varies depending on the type of connection. Follow these steps to install the software. Installing the Software (Windows) • When setting up a USB connection, connect the USB cable during printer driver installation following the instructions displayed. Important If you accidentally connect the USB cable first, the printer driver may not be installed correctly. • When the printer is connected to a network (via TCP/IP), the printer's IP address may be changed if you reinstall the printer. In this case, be sure to reconfigure the printer's IP address. 1 Turn the computer on. When setting up a TCP/IP (network) connection, after making sure the printer is on, connect the LAN cable to the Ethernet port on the left side of the printer and to your network hub port. 2 Insert the provided User Software CD-ROM for the appropriate operating system in the CD-ROM drive. 3 Follow the instructions displayed to complete installation. Installing the Printer Driver (Windows) 69 Basic Guide

Section	Page
Cover	1
Preface	2
Safety Precautions	2
Safety Precautions	2
Legal Notices	4
Manuals for this printer	6
Manuals for this printer	6
To view the User's Guide or Paper Reference Guide	6
About This User Manual	10
Handling Paper	12
Handling rolls	12
Attaching the Roll Holder to Rolls	12
Loading Rolls in the Printer	15
Removing the Roll from the Printer	18
Handling sheets	21
Loading Sheets in the Printer	21
Removing Sheets	23
Consumables and Maintenance	25
Ink Tanks	25
Replacing Ink Tanks	25
Printheads	30
Replacing the Printhead	30
Maintenance Cartridge	36
Replacing the Maintenance Cartridge	36
Cleaning the Printer	41
Cleaning Inside the Top Cover	41
Cleaning the Printhead	43
Printer Parts	45
Operations and Display Screen	45
Control Panel	45
Menu Operations	47
Menu Structure	50
Printer parts	57
Front	57
Side	58
Top Cover (Inside)	59
Roll Cover (Inside)	60
Carriage	60
Ink Tank Cover (Inside)	61
Printer Relocation	62
Preparing to Transfer the Printer	62
Preparing to Transfer the Printer	62
Reinstalling the Printer	65
Software Installation	69
Installing the Printer Driver (Windows)	69
Installing the Software	69
Installing the Printer Driver (Mac OS)	71
Installing the Software	71
Convenient Printer Driver Features	73
Print Preview	73
Rotate Page 90 degrees (Converse Paper)	75
Borderless Printing	76
Large-Format Printing	77
Enlarged/Reduced Printing	78
Adjustments for Better Print Quality	79
Adjusting the Printhead	79
Automatic Adjustment to Straighten Lines and Colors	79
Adjusting the feed amount	81
Selecting a Feed Amount Adjustment Method	81
Adjusting Line Length	82
Troubleshooting	84
Problems Regarding Paper	84
Clearing Jammed Roll Paper	84
Clearing a Jammed Sheet	87
Clearing Jammed Paper (Paper Feed Slot)	90
Roll paper cannot be inserted into the paper feed slot	92
Cannot load sheets	92
Paper is not cut neatly	92
Paper is not cut	93
Depression on the leading edge is left	93
The size of clear film cannot be detected	93
Roll Paper is Continuously Ejected	93
Printing does not start	94
The Data lamp on the Control Panel does not light up	94
The printer does not respond even if print jobs are sent	94
Ink Filling.. is displayed	94
The display screen indicates Agitating...	94
The printer stops during a print job	95
An error message is shown on the Display Screen	95
The printer ejects blank, unprinted paper	95
Problems with the printing quality	96
Printing is faint	96
Paper rubs against the Printhead	96
The edges of the paper are dirty	97
The surface of the paper is dirty	98
The back side of the paper is dirty	98
Printed colors are inaccurate	98
Banding in different colors occurs	99
Colors in printed images are uneven	99
Image edges are blurred or white banding occurs	100
The contrast becomes uneven during printing	100
The length of printed images is inaccurate in the feeding direction	101
Images are printed crooked	101
Documents are printed in monochrome	101
Line thickness is not uniform	101
Lines are misaligned	102
Cannot print over a network	103
Cannot connect the printer to the network	103
Cannot print over a TCP/IP network	103
Cannot print over a Bonjour network	103
Installation problems	104
The computer does not recognize the printer	104
Removing Installed Printer Drivers	104
HP-GL/2 problems	106
With HP-GL/2, printing is misaligned	106
Lines or images are missing in printed HP-GL/2 jobs.	106
Lines are printed too thick or thin in HP-GL/2 print jobs	106
HP-GL/2 jobs are printed in monochrome (or color)	106
Printed colors of lines are inaccurate during HP-GL/2 printing	107
HP-GL/2 jobs are printed 6 mm larger than specified	107
HP-GL/2 jobs are printed at maximum size, even if a standard size is specified	107
HP-GL/2 printing takes a long time	107
The printer stops when printing a HP-GL/2 job (the carriage stops moving)	107
Other problems	108
The printer does not go on	108
The printer takes time to start up	108
If the Printer Makes a Strange Sound	108
Messages advising to check the maintenance cartridge are not cleared	109
The printer consumes a lot of ink	109
Ink Level Detection	109
Error Message	112
Messages regarding paper	112
Paper mismatch	112
MediaType Mismatch	112
The paper is too small.	113
The paper is too small.	113
PaprWidth Mismatch	114
Paper size not detected.	114
Insufficient paper for job	115
This paper cannot be used.	115
Roll printing is selected.	116
Roll printing is selected, but sheets are loaded.	116
The roll is empty.	116
Sheet printing is selected.	116
Regular printing is selected, but a roll is loaded.	117
Paper jam	117
Paper is crooked.	117
Paper not aligned with right guide.	118
Cannot detect papr	118
Leading edge detection error.	118
Paper cutting failed.	118
End of paper feed.	119
Rel lever is in wrong position.	119
Borderless printng not possible.	119
Paper position not suitable for borderless printing.	120
Roll paper is not securely in contact with roll holder.	120
Messages regarding ink	121
Ink insufficient.	121
No ink left.	121
Remaining level of the ink cannot be correctly detected. Check ink tank.	121
Cannot detect ink level correctly. Close tank cover.	121
Close Ink Tank Cover	122
Ink tank is empty.	122
Not much ink is left.	122
Check if ink tank is set, and its color and direction.	122
The following ink tanks cannot be recognized.	122
Wrong ink tank.	122
Do not pull out ink tank.	122
Messages regarding printing or adjustment	123
Cannot adjust paper feed.	123
Check printed document.	123
Messages regarding printheads	124
Cannot adjust printhead.	124
Wrong printhead.	124
Printhead error	124
Cannot recognize print head.	124
Execute printhead cleaning.	125
Messages regarding the maintenance cartridge	126
Insert the maintenance cartridge.	126
Wrong maintenance cartridge.	126
Maint. cart. The level is low	126
No Maintenance Cartridge capacity.	126
Maintenance cartridge full.	126
Maintenance cartridge problem.	126
Messages regarding the hard disk	127
Hard disk error.	127
File read error.	127
The mail box is full.	127
Mail box full. Now printing without saving data.	127
Mail box nearly full.	127
Maximum jobs stored.	127
Mail box full. Delete unwanted data	127
Messages regarding HP-GL/2	129
This type of paper is not compatible with HP-GL/2.	129
GL2: Wxxxx The memory is full. (xxxx is 0501, 0903, or 0904)	129
GL2: W0502 The parameter is out of range.	129
GL2: W0504 This command is not supported.	129
Other Messages	130
GARO Wxxxx (x represents a number)	130
ERROR Exxx-xxxx (x represents a letter or number)	130
Hardware error. xxxxxxxx-xxxx (x represents a letter or number)	130
Top cover is open.	131
Prepare for parts replacement.	131
Parts replacement time has passed.	131
Unknown file.	131
Multi-sensor error	131
Error in cutter position.	131
Error Messages	132