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Canon imagePROGRAF iPF750 MFP M40 iPF750 User Manual Ver.1.40 - Page 815

HP-GL/2 problems, With HP-GL/2, printing is misaligned

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Troubleshooting > HP-GL/2 problems > HP-GL/2 problems With HP-GL/2, printing is misaligned ...799 Lines or images are missing in printed HP-GL/2 jobs 799 Lines are printed too thick or thin in HP-GL/2 print jobs 799 HP-GL/2 jobs are printed in monochrome (or color 800 Printed colors of lines are inaccurate during HP-GL/2 printing 800 HP-GL/2 jobs are printed 6 mm larger than specified 800 HP-GL/2 jobs are printed at maximum size, even if a standard size is specified 800 HP-GL/2 printing takes a long time ...800 Replotting with HP-GL/2 jobs is not possible 801 The printer stops when printing a HP-GL/2 job (the carriage stops moving 801 With HP-GL/2, printing is misaligned Cause The plotter origin is incorrect. The Margin setting in the Control Panel menu is incorrect. Corrective Action Check the printing commands. Adjust the Margin setting values in the Control Panel menu. Lines or images are missing in printed HP-GL/2 jobs. Cause Corrective Action The memory is full. Check the size of the data in the print job. An HP-GL/2 command not supported by this printer was received. Check the print job and settings. The printer has received print data that includes HP RTL com- In the Control Panel, set Auto Rotate to Off and 11 mands when Auto Rotate is On in the Control Panel menu. print again. (See "Menu Settings.") →P.673 Lines are printed too thick or thin in HP-GL/2 print jobs Cause Corrective Action The Width setting in the Check the Width setting value specified for Pen no. in Palette A or Palette B in the Control Panel menu is in- Control Panel menu. If fine lines are printed faintly, setting ThickenFineLines to On correct. will print the lines more distinctly. (See "Menu Settings.") →P.673 799 iPF750 With HP-GL/2, printing is misaligned

Section	Page
Cover	1
Note	2
Contents	3
Basic Printing Workflow	17
Printing procedure	18
Printing Options Using Rolls and Sheets	18
Turning the Printer On and Off	19
Loading and Printing on Rolls	22
Loading and Printing on Sheets	25
Printing in Windows	27
Printing from Mac OS X	28
Canceling print jobs	30
Canceling Print Jobs from the Control Panel	30
Canceling Print Jobs from Windows	31
Canceling Print Jobs from Mac OS X	32
Pausing Printing	35
Pausing Printing	35
Enhanced Printing Options	36
Choosing Paper for Printing	37
Choosing a Paper for Printing	37
Specifying Paper in the Printer Driver	37
Printing Photos and Office Documents	38
Printing Photos and Images	38
Printing Photos and Images (Windows)	39
Printing Photos and Images (Mac OS X)	41
Printing Office Documents	45
Printing Office Documents (Windows)	46
Printing Office Documents (Mac OS X)	48
Using PosterArtist to Compose Originals	52
Printing CAD Drawings	55
Printing CAD Drawings	55
Printing Line Drawings and Text	55
Printing Line Drawings and Text (Windows)	56
Printing Line Drawings and Text (Mac OS X)	58
Printing from AutoCAD	62
Specifying Colors and Printing CAD Drawings	63
Specifying Colors and Printing CAD Drawings (Windows)	64
HP-GL/2 Printing	66
Adjusting Images	67
Adjusting the Color in the Printer Driver	67
Fine-Tuning Colors of Photos and Images (Windows)	69
Fine-Tuning Colors of Photos and Images (Mac OS X)	73
Giving Priority to Particular Graphic Elements and Colors for Printing	76
Choosing the Document Type and Printing Conditions (Windows)	79
Choosing the Document Type and Printing Conditions (Mac OS X)	82
Printing enlargements or reductions	85
Resizing Originals to Match the Paper Size	85
Resizing Originals to Match the Paper Size (Windows)	85
Resizing Originals to Match the Paper Size (Mac OS X)	88
Resizing Originals to Fit the Roll Width	91
Resizing Originals to Fit the Roll Width (Windows)	92
Resizing Originals to Fit the Roll Width (Mac OS X)	94
Resizing Originals by Entering a Scaling Value	97
Resizing Originals by Entering a Scaling Value (Windows)	98
Resizing Originals by Entering a Scaling Value (Mac OS X)	101
Printing at full size	105
Printing on Oversized Paper	105
Printing at Full Size (Windows)	106
Printing at Full Size (Mac OS X)	108
Borderless Printing at Actual Size	111
Borderless Printing at Actual Size (Windows)	113
Borderless Printing at Actual Size (Mac OS X)	115
Borderless Printing	120
Borderless Printing on Paper of Equivalent Size	120
Borderless Printing by Resizing Originals to Match the Paper Size (Windows)	121
Borderless Printing by Resizing Originals to Match the Paper Size (Mac OS X)	124
Borderless Printing by Resizing Originals to Fit the Roll Width	127
Borderless Printing by Resizing Originals to Fit the Roll Width (Windows)	129
Borderless Printing by Resizing Originals to Fit the Roll Width (Mac OS X)	131
Printing banners or at other non-standard sizes	136
Printing Vertical or Horizontal Banners (Large-Format Printing)	136
Printing Vertical or Horizontal Banners (Large-Format Printing; Windows)	137
Printing Vertical or Horizontal Banners (Large-Format Printing; Mac OS X)	142
Printing on Non-Standard Paper Sizes	146
Printing on Non-Standard Paper Sizes (Windows)	147
Printing on Non-Standard Paper Sizes (Mac OS X)	151
Tiling and multiple pages per sheet	155
Printing Multiple Originals Next to Each Other	155
Printing Multiple Originals Next to Each Other (Windows)	156
Printing Multiple Originals Next to Each Other (Mac OS X)	158
Printing Multiple Pages Continuously	160
Printing Multiple Pages Continuously (Windows)	161
Printing Multiple Pages Continuously (Mac OS X)	163
Printing Multiple Pages Per Sheet	165
Printing Multiple Pages Per Sheet (Windows)	166
Printing Multiple Pages Per Sheet (Mac OS X)	169
Printing Posters in Sections	173
Printing Large Posters (Windows)	174
Centering originals	177
Printing Originals Centered on Rolls	177
Printing Originals Centered on Rolls (Windows)	177
Printing Originals Centered on Rolls (Mac OS X)	179
Printing Originals Centered on Sheets	183
Printing Originals Centered on Sheets (Windows)	183
Printing Originals Centered on Sheets (Mac OS X)	186
Conserving roll paper	190
Conserving Roll Paper by Rotating Originals 90 Degrees	190
Conserving Roll Paper by Rotating Originals 90 Degrees (Windows)	190
Conserving Roll Paper by Rotating Originals 90 Degrees (Mac OS X)	192
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins	196
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Windows)	196
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Mac OS X)	199
Checking Images Before Printing	204
Checking the Layout in a Preview Before Printing	204
Other useful settings	206
Printing With Watermarks	206
Printing with Watermarks— COPY, FILE COPY, and so on (Windows)	207
Making the Original Orientation Match the Paper Orientation	210
Making the Original Orientation Match the Paper Orientation (Windows)	210
Making the Original Orientation Match the Paper Orientation (Mac OS X)	212
Using Favorites	216
Cutting Roll Paper After Printing	216
Cutting Roll Paper After Printing (Windows)	216
Cutting Roll Paper After Printing (Mac OS X)	218
Windows Software	222
Printer Driver	223
Printer Driver Settings	223
Specifying Paper in the Printer Driver	225
Confirming Print Settings	228
Checking the Layout in a Preview Before Printing	229
Using Favorites	230
Accessing the Printer Driver Dialog Box from Applications	233
Accessing the Printer Driver Dialog Box from the Operating System Menu	234
Main Sheet	236
Paper Information on Printer Dialog Box	240
Paper Detailed Settings Dialog Box	241
View Settings Dialog Box for the Printing Application	242
Color Adjustment Sheet: Color	242
Object Adjustment dialog box: Color	244
Matching Sheet	245
Color Adjustment Sheet: Monochrome	247
Object Adjustment dialog box: Monochrome	248
Page Setup Sheet	249
Paper Size Options Dialog Box	251
Layout Sheet	253
Page Options Dialog Box	254
Special Settings Dialog Box	255
Favorites Sheet	256
Utility Sheet	258
Support Sheet	259
Settings Summaries Dialog Box	260
Device Settings Sheet	261
Preview	262
The Features of Preview	262
Operating Environment	262
Starting Preview	263
Preview Main Window	264
Dialog Area	267
Enlarge/Reduce the screen display	268
Moving a Page	268
Using the ruler	269
Priority setting for rotating 90 degrees	269
Printing with Selecting the Layout	271
Print on the Center	273
Not Print Spaces at the Top/Bottom	274
Free Layout	275
The Features of Free Layout	275
Operating Environment	276
Starting Free Layout	276
Free Layout Main Window	278
Detailed Settings	280
Preferences Dialog Box	281
Page Options Dialog Box	282
Zoom Dialog Box	283
Format Dialog Box	284
Laying out a Multiple-File Document on One Page	286
Laying out a Document Created with Multiple Application Programs on One Page	289
Selecting an Object	292
Changing the Object Size	293
Moving an Object	293
Rotating an Object	294
Laying out Objects Automatically	295
Aligning Objects	295
Changing the Object Overlapping Order	297
Pasting a Copied or Cut Object	299
Folded Duplex Window	300
Finished Size Settings Dialog Box	301
Binding Settings Dialog Box	302
Prints using Folded Duplex	303
Color imageRUNNER Enlargement Copy	305
The Features of Color imageRUNNER Enlargement Copy	305
Operating Environment	305
Starting Color imageRUNNER Enlargement Copy	306
Color imageRUNNER Enlargement Copy Dialog Box	307
Hot Folder	308
Creating a New Hot Folder	309
Specifying an Existing Shared Folder as a Hot Folder	313
Setting the Print Parameters	316
Printing Enlargements of Scanned Originals from a Color imageRUNNER	317
Print Plug-In for Office	319
Print Plug-In for Office features	319
Operating Environment	319
Steps to install	320
Steps to uninstall	324
When Print Plug-In for Office is not displayed	325
To start from Microsoft Word	330
Print Matching Roll Width (Word)	332
Borderless Printing (Word)	335
Multi-Page Printing (Word)	338
Register the settings (Word)	340
Print Using Registered Settings (Word)	341
Portrait Orientation / Landscape Orientation (Word)	344
To start from Microsoft PowerPoint	346
Print Matching Roll Width (PowerPoint)	348
Borderless Printing (PowerPoint)	351
Multi-Page Printing (PowerPoint)	354
Register the settings (PowerPoint)	356
Print Using Registered Settings (PowerPoint)	357
Portrait Orientation / Landscape Orientation (PowerPoint)	360
To start from Microsoft Excel	362
Print Entire Sheet (Excel)	364
Print Selected Area (Excel)	367
Configuring Binding (Excel)	371
Configuring Special Settings	372
HDI Driver	374
The Features of HDI Driver	374
Operating Environment	374
Installation Procedure	375
Installing with the Canon Installer	375
Installing with the Add-A-Plotter Wizard	383
Opening the Plotter Configuration Dialog Box	387
Opening from the AutoCAD File Menu	388
Opening from the Start Menu	389
Plotter Configuration Editor Dialog Box	391
Media Source and Media Size Settings	392
Graphics Settings	393
Opening the Custom Properties Dialog Box	396
Custom Properties dialog box	398
Paper Detailed Settings	400
Color Compatibility Dialog Box	402
Printing	402
Status Monitor	406
The Features of imagePROGRAF Status Monitor	406
Job Management Using imagePROGRAF Status Monitor	407
Accounting	409
Accounting Manager	409
Launching the Accounting Manager	410
Accounting Manager Main Window	410
Job List Area	413
Accounting Manager Basic Procedures	413
Configuring Unit Costs in Accounting Manager	414
Setting the Unit Cost for Ink	415
Setting the Unit Cost for Paper	416
Setting the Unit Cost for Items Other Than Ink and Paper	417
Configuring Units and Display Settings in Accounting Manager	418
Automatically Acquiring Print Job Logs at Regular Intervals	419
Canceling Regular Print Job Log Acquisition	419
Switching Between Displaying Jobs on Printer and Regularly Acquired Jobs	420
Exporting Print Job Data as a CSV File	420
Showing Job Properties	421
Showing, Saving and Loading Selected Unit Cost Data	421
Showing the Total Amount of Ink and Paper Consumed	421
Digital Photo Front-Access	422
Digital Photo Front-Access	422
Device Setup Utility	423
imagePROGRAF Device Setup Utility	423
Installing imagePROGRAF Device Setup Utility	423
Configuring the IP Address Using imagePROGRAF Device Setup Utility	424
Media Configuration Tool	428
The Features of Media Configuration Tool	428
Operating Environment	428
Installation Procedures	429
Starting the Media Configuration Tool	432
Media Configuration Tool Main Window	433
Editing Media Type Information	434
Adding Media Types	434
Changing Media Names	437
Deleting Media Types You Have Added	439
Switching Media Types Display Show/Hide	441
Changing the Display Order of Media Types	442
Updating Media Types	444
Mac OS X Software	447
Printer Driver	448
Printer Driver Settings	448
Specifying Paper in the Printer Driver	450
Confirming Print Settings	452
Checking the Layout in a Preview Before Printing	453
Using Favorites	455
Accessing the Printer Driver Dialog Box from Applications	455
Main Pane	456
Paper Information on Printer Dialog Box	459
Paper Detailed Settings Dialog Box	460
View settings Dialog Box for the Printing Application	461
Matching pane	462
Color Settings Pane: Color	464
Object Adjustment dialog box: Color	465
Color Settings Pane: Monochrome	466
Object Adjustment dialog box: Monochrome	467
Page Setup Pane	468
Utility Pane	470
Additional Settings Pane	471
Support Pane	471
Preview	473
The Features of Preview	473
Operating Environment	473
Starting Preview	474
Preview Main Window	475
Paper Settings Panel	478
Easy Settings	480
Advanced Settings	482
Output Settings Panel	483
Color Settings Panel	485
Color Adjustment	486
Matching	489
Driver Matching Mode	491
ICC Matching Mode	492
ColorSync	493
Preferences Dialog Box	493
Zoom Dialog Box	494
Go to Page Dialog Box	494
Print with No Borders	495
Print on the Center	495
Not Print Spaces at the Top/Bottom	496
Print Page Rotated 90 Degrees	497
Display with Fitting to the Width of the Paper	498
Display with All	499
Display with Actual Size	500
Moving a Page	500
Free Layout	502
The Features of Free Layout	502
Operating Environment	502
Starting Free Layout	503
Free Layout Main Window	504
Paper Settings Panel	507
Easy Settings	509
Advanced Settings	511
Color Settings Panel	512
Color Adjustment	513
Matching	516
Driver Matching Mode	518
ICC Matching Mode	519
ColorSync	520
Preferences Dialog Box	521
Page Setup Dialog Box	522
Zoom Dialog Box	523
Format Dialog Box	524
Laying out a Multiple-File Document on One Page	525
Laying out a Document Created with Multiple Application Programs on One Page	525
Selecting an Object	526
Changing the Object Size	526
Moving an Object	527
Rotating an Object	528
Laying out Objects Automatically	529
Aligning Objects	529
Changing the Object Overlapping Order	531
Pasting a Copied or Cut Object	533
Color imageRUNNER Enlargement Copy	534
The Features of Color imageRUNNER Enlargement Copy	534
Operating Environment	534
Starting Color imageRUNNER Enlargement Copy	535
Color imageRUNNER Enlargement Copy Dialog Box	536
Hot Folder	537
Creating a New Hot Folder	538
Editing a Hot Folder (Setting Print Conditions)	541
Deleting a Hot Folder	544
Setting the Print Parameters	544
Paper Settings Panel	545
Easy Settings	547
Advanced Settings	548
Output Settings Panel	550
Color Settings Panel	552
Driver Matching Mode	553
ICC Matching Mode	554
ColorSync	555
Printing Enlargements of Scanned Originals from a Color imageRUNNER	555
Printmonitor	557
The Features of imagePROGRAF Printmonitor	557
Job Management Using imagePROGRAF Printmonitor	558
Media Configuration Tool	559
The Features of Media Configuration Tool	559
Operating Environment	559
Procedures for Installing	560
Procedures for Uninstalling	563
Starting the Media Configuration Tool	567
Media Configuration Tool main window	568
Editing Media Type Information	569
Adding Media Types	569
Changing Media Names	572
Deleting Media Types You Have Added	574
Switching Media Types Display Show/Hide	576
Changing the Display Order of Media Types	578
Updating Media Types	580
Handling Paper	583
Paper	584
Types of Paper	584
Paper Sizes	585
Displaying the Paper Reference Guide	587
Updating paper information	589
Adding Custom Paper	590
Handling rolls	591
Attaching the Roll Holder to Rolls	591
Loading Rolls in the Printer	595
Changing the Type of Paper	599
Specifying the Paper Length	601
Removing the Roll from the Printer	601
Removing the Roll Holder from Rolls	605
Feeding Roll Paper Manually	606
Keeping Track of the Amount of Roll Paper Left	607
Specifying the Ink Drying Time for Rolls	608
Specifying the Cutting Method for Rolls	610
Cutting the Leading Edge of Roll Paper Automatically	615
Reducing Dust from Cutting Rolls	617
Handling sheets	618
Loading Sheets in the Printer	618
Printing From a Desired Starting Point	622
Removing Sheets	625
Output Stacker	627
Using the Output Stacker	627
Adjustments for Better Print Quality	634
Adjusting the Printhead	635
Adjusting the Printhead	635
Automatic Adjustment to Straighten Lines and Colors (Head Posi. Adj.)	635
Manual Adjustment to Straighten Lines and Colors (Head Posi. Adj.)	637
Adjusting Line Misalignment (Head Inc. Adj.)	639
Troubleshooting Paper Abrasion and Blurry Images (Head Height)	642
Adjusting the feed amount	644
Adjusting the Feed Amount	644
Selecting a Feed Amount Adjustment Method (Feed Priority)	644
Automatic Banding Adjustment (Adj. Quality)	646
Manual Banding Adjustment (Adj. Quality)	647
Fine-Tuning the Paper Feed Amount (Adj. Fine Feed)	649
Adjusting Line Length (Adjust Length)	650
Adjusting the Vacuum Strength (VacuumStrngth)	652
Printer Parts	654
Printer parts	655
Front	655
Side	657
Top Cover (Inside)	658
Roll Cover (Inside)	659
Carriage	660
Ink Tank Cover (Inside)	660
Stand	661
Optional accessories	663
Roll Holder Set	663
Control Panel	664
Operations and Display Screen	665
Control Panel	665
Control Panel Display	667
How to View Instructions With Navigate	671
Checking Instructions During Printer Operations	672
Printer Menu	675
Printer Menu Operations	675
Menu Operations	676
Menu Structure	679
Menu Settings	689
Menu Settings (During Printing)	700
Status Print	702
Printing Interface Setting Reports	704
Network Setting	708
Network Environment	709
Network Environment	709
Using RemoteUI	712
Using RemoteUI	712
Initial Settings	715
Configuring the IP Address on the Printer	715
Configuring the IP Address Using the Printer Control Panel	716
Configuring the IP Address Using ARP and PING Commands	717
Configuring TCP/IPv6 Network Settings	718
Configuring the Printer Driver Destination (Windows)	719
Configuring the Printer Driver Destination (Mac OS X)	720
Configuring the Printer's TCP/IP Network Settings With RemoteUI	720
NetWare Settings	724
Configuring NetWare Network Settings	724
Specifying the Printer's Frame Type	725
Specifying NetWare Print Services	729
Configuring the Printer's NetWare Network Settings With RemoteUI	732
Mac OS X Settings	735
Configuring the Destination in TCP/IP Networks	735
Configuring the Destination for Bonjour Network	737
Configuring the Destination for AppleTalk Networks	739
Configuring the Printer's AppleTalk Network Settings	741
Other Settings	742
Specifying Printer-Related Information	742
Configuring the Communication Mode Manually	743
Email Notification When Printing is Finished or Errors Occur	744
Initializing the Network Settings	745
Maintenance and Consumables	746
Ink Tanks	747
Ink Tanks	747
Replacing Ink Tanks	747
Checking Ink Tank Levels	752
When to Replace Ink Tanks	753
Printheads	755
Printhead	755
Checking for Nozzle Clogging	755
Cleaning the Printhead	756
Replacing the Printhead	757
Maintenance Cartridge	765
Maintenance Cartridge	765
Replacing the Maintenance Cartridge	765
Checking the Remaining Maintenance Cartridge Capacity	770
When to Replace the Maintenance Cartridge	771
Cleaning the Printer	772
Cleaning the Printer Exterior	772
Cleaning Inside the Top Cover	772
Other Maintenance	778
Preparing to Transfer the Printer	778
Updating the Firmware	782
Consumables	783
Troubleshooting	784

Match case Limit results 1 per page

HP-GL/2 problems

With HP-GL/2, printing is misaligned

..............................................................................................................

799

Lines or images are missing in printed HP-GL/2 jobs

. ...................................................................................

799

Lines are printed too thick or thin in HP-GL/2 print jobs

.................................................................................

799

HP-GL/2 jobs are printed in monochrome (or color)

......................................................................................

800

Printed colors of lines are inaccurate during HP-GL/2 printing

......................................................................

800

HP-GL/2 jobs are printed 6 mm larger than specified

....................................................................................

800

HP-GL/2 jobs are printed at maximum size, even if a standard size is specified

..........................................

800

HP-GL/2 printing takes a long time

.................................................................................................................

800

Replotting with HP-GL/2 jobs is not possible

. .................................................................................................

801

The printer stops when printing a HP-GL/2 job (the carriage stops moving)

.................................................

801

With HP-GL/2, printing is misaligned

Cause

Corrective Action

The plotter origin is incorrect.

Check the printing commands.

The

Margin

setting in the Control Panel menu is incor-

rect.

Adjust the

Margin

setting values in the Control Panel

menu.

Lines or images are missing in printed HP-GL/2 jobs.

Cause

Corrective Action

The memory is full.

Check the size of the data in the print job.

An HP-GL/2 command not supported by this printer was re-

ceived.

Check the print job and settings.

The printer has received print data that includes HP RTL com-

mands when

Auto Rotate

in the Control Panel menu.

In the Control Panel, set

Auto Rotate

Off

and

print again.

(See "

Menu Settings

.")

→P.673

Lines are printed too thick or thin in HP-GL/2 print jobs

Cause

Corrective Action

The

Width

setting in the

Control Panel menu is in-

correct.

Check the

Width

setting value specified for

Pen no.

Palette A

Palette B

in the

Control Panel menu. If fine lines are printed faintly, setting

ThickenFineLines

will print the lines more distinctly.

(See "

Menu Settings

.")

→P.673

Troubleshooting

HP-GL/2 problems

iPF750

With HP-GL/2, printing is misaligned

799