Chamberlain CIGCWC CIGCWC Internet Connectivity Kit - Page 2

INSTALL THE CHAMBERLAIN® INTERNET GATEWAY The Chamberlain® Internet Gateway allows you to control your garage door opener from your internet connected computer or smart phone. The MyQ® Control Panel has been programmed at the factory to the Chamberlain® Internet Gateway. 1 CONNECT THE CHAMBERLAIN® INTERNET GATEWAY 1.1 Connect the Chamberlain® Internet Gateway to a router with the ethernet cable. If you only have access to a Wi-Fi signal and not a router, you must use a wireless ethernet adapter (not provided) to connect to the internet. 1.2 Connect power to the Chamberlain® Internet Gateway. The blue and green LEDs will blink momentarily and then the blue and green LEDs will light solid. 2 CREATE AN ACCOUNT From your computer, go to www.mychamberlain.com and follow the instructions to create an account. Use a computer for this step; you cannot create an account from a mobile device. 3 REGISTER THE CHAMBERLAIN® INTERNET GATEWAY Locate the serial number on the bottom of the Chamberlain® Internet Gateway. Register the Chamberlain® Internet Gateway with the serial number. Your garage door opener will appear in the "Places" section of your account when registration is complete. If the garage door opener does not appear, follow step 4 below. 4 PROGRAM THE MyQ® CONTROL PANEL TO THE CHAMBERLAIN® INTERNET GATEWAY 4.1 Click on "Manage Places>Add New Device>Garage Door Opener" and follow the directions. 4.2 Once you click ADD you have 3 minutes to press the LEARN button two times on the MyQ® control panel. The red learn LED will turn on. 4.3 The red learn LED will turn off when programming is complete. The blue LED on the Chamberlain® Internet Gateway will light to indicate that a device has been programmed. Once the control panel is programmed, it will appear on your screen and you can then name the device (e.g., My Control Panel, etc.). 4.4 Click SAVE. The control panel has now been programmed to the internet gateway and the garage door can now be controlled from a computer or smartphone. Follow the same steps to add other MyQ® devices. DOWNLOAD THE SMARTPHONE APP Visit the app store for your smartphone to download the MyQ® app. With the app you can monitor and control your garage door opener and MyQ® devices. You can also add or remove other MyQ® accessories. 1 Ethernet Cable 2 www.mychamberlain.com 4 TROUBLESHOOTING After power up, the LED lights will show the status of the Chamberlain® Internet Gateway. • GREEN On Solid - The Chamberlain® Internet Gateway has an IP address and is connected to the Internet. • GREEN flashing steadily On & Off - The Chamberlain® Internet Gateway has an IP address, but is not accessing the internet. Check your router settings and internet connections. • GREEN Off - The router is not providing an IP address to the Chamberlain® Internet Gateway. Check your router settings and internet connections. Router Power Adapter Green LED Blue LED Chamberlain® Internet Gateway 3 2