Cisco CP-7961G-GE Administration Guide - Page 126

CTI Route Point Configuration, Call Park and Directed Call, Call Pickup, Cisco Unified IP Phones

Page 126 highlights

Telephony Features Available for the Cisco Unified IP Phone Chapter 5 Configuring Features, Templates, Services, and Users Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued) Feature CTI Applications Directed Call Park Directed Call Pickup Direct transfer Distinctive ring Description Configuration Reference A computer telephony integration (CTI) route point can designate a virtual device to receive multiple, simultaneous calls for application-controlled redirection. For more information, refer to Cisco Unified Communications Manager Administration Guide, CTI Route Point Configuration. Allows a user to transfer an active call to an For more information refer to Cisco Unified available directed call park number that the user Communications Manager Features and dials or speed dials. Services Guide, Call Park and Directed Call A Call Park BLF button indicates whether a Park. directed call park number is occupied and provides speed-dial access to the directed call park number. Note If you implement Directed Call Park, avoid configuring the Park softkey. This prevents users from confusing the two Call Park features. Allows a user to answer a call that is ringing on a For more information, refer to Cisco Unified particular directory number. Communications Manager Features and Services Guide, Call Pickup. Allows users to connect two calls to each other (without remaining on the line). For more information, refer to Cisco Unified Communications Manager System Guide, Cisco Unified IP Phones. Users can customize how their phone indicates an For more information, refer to Cisco Unified incoming call and a new voice mail message. Users Communications Manager Features and can customize up to six distinctive rings. Services Guide, Custom Phone Rings. Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP) 5-8 OL-21011-01

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5-8
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP)
OL-21011-01
Chapter 5
Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
CTI Applications
A computer telephony integration (CTI) route
point can designate a virtual device to receive
multiple, simultaneous calls for
application-controlled redirection.
For more information, refer to
Cisco Unified
Communications Manager Administration
Guide
,
CTI Route Point Configuration
.
Directed Call Park
Allows a user to transfer an active call to an
available directed call park number that the user
dials or speed dials.
A Call Park BLF button indicates whether a
directed call park number is occupied and provides
speed-dial access to the directed call park number.
Note
If you implement Directed Call Park, avoid
configuring the Park softkey. This prevents
users from confusing the two Call Park
features.
For more information refer to
Cisco Unified
Communications Manager Features and
Services Guide,
Call Park and Directed Call
Park
.
Directed Call Pickup
Allows a user to answer a call that is ringing on a
particular directory number.
For more information, refer to
Cisco Unified
Communications Manager Features and
Services Guide
,
Call Pickup
.
Direct transfer
Allows users to connect two calls to each other
(without remaining on the line).
For more information, refer to
Cisco Unified
Communications Manager System Guide
,
Cisco Unified IP Phones
.
Distinctive ring
Users can customize how their phone indicates an
incoming call and a new voice mail message. Users
can customize up to six distinctive rings.
For more information, refer to
Cisco Unified
Communications Manager Features and
Services Guide
,
Custom Phone Rings
.
Table 5-1
Telephony Features for the Cisco Unified IP Phone (continued)
Feature
Description
Configuration Reference