Cisco SPA504 User Guide - Page 7

Blind Transferring This feature allows you to transfer a call without speaking to the person you are transferring to.  While on the call, press the ―xfer‖ key (this will place the caller on hold).  Then simply Dial the VoIP extension you require if transferring to someone in the office or enter the mobile or landline number to which you want to transfer the call.  Press the ―dial‖ soft key to transfer the call. Warm Transferring This allows you to speak to the person you are transferring to prior to transferring the call.  While on the call, press the ―xfer‖ key (This will place the caller on hold).  Then simply Dial the VoIP extension you require if transferring to someone in the office or enter the mobile or landline number to which you want to transfer the call.  When the second line rings, wait for the party to answer the call, announce the caller press ―xfer‖ again to connect the two parties.  Hang up or end the call. Call Forwarding  Press the ―cfwd‖ soft key  Enter the number you would like to forward to and then hit the dial button to confirm. If successful will display as Calls Forwarded on your screen.  To stop forwarding Press the ―-cfwd‖ soft key. Or  Simply call *72  And then enter the number you would like to forward to and then hit the dial button to confirm. If successful it will display as Calls Forwarded on your screen.  And call *73 to disable call forwarding 7 © 2001 - 20010 Saco Technology