Cisco SPA525G2 Brochure - Page 6
Service and Support, Warranty - phone
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Data Sheet Part Number SPA500S Description 32-button attendant console for Cisco SPA 500 Series IP Phones (maximum of 2 per phone) Service and Support The Cisco Small Business Support Service provides three years affordable peace of mind coverage, to help protect your investment and derive maximum value from your Cisco Small Business solution. The subscription-based service offers software updates, telephone and online chat access to the Cisco Small Business Support Center, and next business day hardware replacement. Cisco Small Business products are supported by professionals in Cisco Small Business Support Center locations worldwide who are specifically trained to understand your needs. The Cisco Small Business Support Community, an online forum, enables you to collaborate with your peers and reach Cisco technical experts for support information. Table 7 provides ordering information for this support option. Table 7. Service Option Part Number CON-SBS-SVC1 Description 3-year Cisco Small Business Support Service Warranty This Cisco Small Business product is covered by a Cisco 1-year limited hardware warranty with return to factory replacement and a 90-day limited software warranty. In addition, Cisco offers software updates for bug fixes for the warranty term, and telephone and online chat technical support at no charge for the first 12 months following the date of purchase. To download software updates, go to: http://www.cisco.com/cisco/web/download/index.html. Product warranty terms and other information applicable to Cisco products are available at www.cisco.com/go/warranty. For More Information For more information on the Cisco SPA525G2 IP phone, please visit http://www.cisco.com/go/500phones. Printed in USA © 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. C78-603725-01 09/10 Page 6 of 6