Cisco WS C4224V 8FXS Software Guide - Page 23
Obtaining Technical Assistance, Cisco.com, Technical Assistance Center
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Preface Obtaining Technical Assistance Obtaining Technical Assistance Cisco provides Cisco.com, which includes the Cisco Technical Assistance Center (TAC) Website, as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from the Cisco TAC website. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC website, including TAC tools and utilities. Cisco.com Cisco.com offers a suite of interactive, networked services that let you access Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world. Cisco.com provides a broad range of features and services to help you with these tasks: • Streamline business processes and improve productivity • Resolve technical issues with online support • Download and test software packages • Order Cisco learning materials and merchandise • Register for online skill assessment, training, and certification programs To obtain customized information and service, you can self-register on Cisco.com at this URL: http://www.cisco.com Technical Assistance Center The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two levels of support are available: the Cisco TAC website and the Cisco TAC Escalation Center. The avenue of support that you choose depends on the priority of the problem and the conditions stated in service contracts, when applicable. OL-2031-02 Catalyst 4224 Access Gateway Switch Software Configuration Guide xxiii