Coby CT-P8700 Operation Guide - Page 15
Maintenance, Troubleshooting
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CARE AND MAINTENANCE Your CT-P8700 telephone has been designed to give years of trouble-free service. It is a sensitive electronic instrument. To assure its longevity, please read the following maintenance instructions. 1.Keep the CT-P8700 away from heat as high temperatures can shorten the life of the electrical components and distort or melt its plastic parts. 2.The CT-P8700 should be kept free of dust and moisture. If it gets wet, wipe it dry immediately. Liquids can contain minerals that can corrode electronic circuits. 3.Handle your CT-P8700 gently and carefully. Dropping it can cause serious damage to circuitry, or the plastic case, which may result in malfunction. 4.Do not use any type of chemical or any abrasive powder to clean the cabinet. Use only mild detergents on a soft, damp cloth to clean the CT-P8700 telephone. 5.The CT-P8700 has built-in surge protection circuits that meet or exceed FCC requirements. However, an incident such as a lightning strike at or near the telephone lines, could cause serious damage. 6.If the CT-P8700 is installed in an area with frequent or severe electrical storms, it is suggested that the telephone be disconnected during these storms or that additional surge suppression equipment be added to the installation. 7.In the case of trouble with the telephone, do not attempt to repair the telephone yourself. It is the responsibility of users requiring service to report the need for service to our Service Department. They will make the necessary arrangements for repair or replacement. 8.If you should have any questions about the operation of your CT-P8700 telephone, you may contact COBY ELECTRONICS CORP. customer service dept. for technical assistance. 9.Please register your product on www.cobyusa.com TROUBLESHOOTING No dial tone/phone will not dial out. • Check that the AC power adapter is plugged into a working AC power outlet. • Check all telephone cord connections or try another wall jack. • Do a basic reset of the phone: Disconnect the phone from the wall and remove the battery. Leave for 30 minutes and then re-install as instructed by the manual. Can't hear the ring signal. • Check the ringer volume controls; at the lowest level the ring may not be heard. While on a call, you hear another call on the line or experience radio frequency interference. • Switch channels to a clear channel. • Check the wiring for bad connections. • Do not use this phone within 20 feet of a working microwave. The microwave produces frequencies in this range which may cause interference. This interference is normal for all 2.4GHz phones and should not be considered a product defect. The caller's name and/or phone number does not appear on the display. • Make sure you have subscribed to Caller ID service from your local telephone company and that service has been activated. • Caller ID service may not work when the phone is connected to a Private Branch Exchange(PBX). • The caller has requested that their phone number be suppressed from Caller ID service, or caller ID service is not available in their area. " Private " or " Unavailable " will appear on the display. • You answered the call before Caller ID data was displayed, which usually occurs after the first ring. New Call/Message Waiting Indicator doesn't work properly. • Make sure you have subscribed to voice mail compatible with "FSK" type signaling (check with your local phone company). Verify that both the "On" and "Off" signals are activated. If your voice mail product from the local phone company does not support "FSK" signalling, you may use this feature as a New Call Indicator only. Can't receive or make phone calls. • Check if the phone is set to the correct type of service, either Tone of Pulse.