Coby MP820 Quick Start Guide - Page 22

The player will not play my music file., The LCD characters are corrupted or something is wrong

Page 22 highlights

English The player will not play my music file.  Ensure that the file is in a compatible format.  The file may be copy-protected and you no longer have authorization to play this file. If you feel this is in error, please contact the service from which you downloaded the file. The LCD characters are corrupted or something is wrong with the display.  Ensure that the correct menu language has been set.  Reset the player (use a paper clip to gently press the Reset button on the rear of the player) and try again. The player has malfunctioned.  Reset the player (use a paper clip to gently press the Reset button on the rear of the player) and try again. Page 22 Support

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Page 22
Support
English
The player will not play my music file.
±
Ensure that the file is in a compatible format.
±
The file may be copy-protected and you no longer have authorization to play this file. If you feel this is
in error, please contact the service from which you downloaded the file.
The LCD characters are corrupted or something is wrong with the display.
±
Ensure that the correct menu language has been set.
±
Reset the player (use a paper clip to gently press the Reset button on the rear of the player) and try
again.
The player has malfunctioned.
±
Reset the player (use a paper clip to gently press the Reset button on the rear of the player) and try
again.