Compaq 222863-001 Compaq TaskSmart Appliance Servers: Computing Paradigm of th - Page 5

Compaq TaskSmart Appliance Servers: Computing Paradigm of the Future 5 Broadest Range of Integration and Sales Support Compaq TaskSmart servers provide a self-contained solution at the hardware/operating system/application level. However, for many applications, customers are looking for a best-ofclass total solution at the business process level. As such, Compaq TaskSmart servers represent critical building blocks to help customers deploy a total solution more quickly and costeffectively than a proprietary alternative. Particularly in an environment of IT skill shortage and time constraints, Compaq is working closely with broader solution providers to meet these needs. Compaq Network System Integration Services, other business solution providers, and high value channel partners will all be empowered to use Compaq appliance servers as components in broader business process solutions. In addition, pre-sales services such as network planning, product sizing and application suitability will soon be available to aid customers in confident appliance deployment. Compaq industry-standard server account teams will also be offering TaskSmart servers, along with the full range of ProLiant and Prosignia products, through new online ordering mechanisms as well as traditional Compaq channels. As TaskSmart servers are pre-configured, optimized, and tested in the factory, Compaq will deliver them quickly and easily directly to customers however they are ordered. Simplified Service and Complete Accountability Many customers require early support when deploying new applications. However, support quality can vary between hardware, operating system, and application software providers, and for some problems, responsibility for a specific problem may be difficult to assign. Many customers complain about vendor finger-pointing. Compaq appliance server architecture completely eliminates this concern. Compaq will take complete responsibility for hardware, operating system, and application software support. Compaq Services or our service partners will be the single point of contact for any service event associated with any product in the Compaq appliance server family. To enhance the customer purchase and ownership experience, Compaq will provide additional appliance-specific services. Compaq is offering appliance servers as complements to the ProLiant general-purpose server hardware family. Compaq plans to offer common spares within the appliance server family as well as between appliance servers and ProLiant hardware. Compaq TaskSmart Servers for Internet Caching Compaq TaskSmart servers for Internet caching, also known as the Compaq TaskSmart C-Series, will be the first to carry the new Compaq appliance brand, and will be available worldwide within the next 30 days. The explosion of web content and the intense demands of new e-business applications stress web servers and client access performance alike. At the Internet Service Provider level, and increasingly with web-enabled businesses, caches are becoming critical to deliver content faster and more cheaply. Many tiered hierarchical caches have been set up to accelerate the web. The disparity between the cost of storage and the cost of bandwidth makes web caches a compelling value proposition both now and for the foreseeable future. Web object caching, today often bundled as part of general multi-application solutions, benefits greatly from specifically tuned and optimized hardware and software. This solution delivers huge performance advantages, 0194-0699-A