Compaq 261599-002 Reference Guide Compaq Color Monitors Series 5500, 7500, 755 - Page 23
Using the World Wide Web, Preparing to Call Technical Support, Serial number for the monitor
UPC - 720591212148
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Problem No sound from left speaker. Possible Cause Speaker audio cable is disconnected. Left speaker balance may need to be adjusted. Solution Make sure the speaker connection from the left-side speaker is connected to the rear of the right-side speaker. Select the Speaker icon located on your Windows desktop and adjust the left-right balance accordingly. Monitor is overheating. There is not enough air space to allow proper ventilation. Leave at least 3 inches (76 mm) of ventilation space around the monitor, and do not place objects on top of the monitor. Using the World Wide Web Support services are available on the Internet through the Compaq Support Forum. You can either browse the postings as a guest, or register as a user and submit your own questions. Compaq responds to questions within one business day. To access the Compaq Support Forum, go to the Compaq Web site at: http://www.compaq.com Preparing to Call Technical Support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call: s The monitor s Monitor model number s Serial number for the monitor s Purchase date on invoice s Conditions under which the problem occurred s Error messages received s Hardware configuration s Hardware and software you are using Reference Guide A-3