Compaq 6000 Troubleshooting Guide - Page 21
Solving Hard Drive Problems continued - beep codes
UPC - 894582579463
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Table 2-3 Solving Hard Drive Problems (continued) Nonsystem disk/NTLDR missing message. Cause Solution The system is trying to start from a media device that is not Remove the media device from the drive. bootable. The system is trying to start from the hard drive but the hard 1. Insert a bootable media device into the drive and restart drive may have been damaged. the computer. 2. Check the hard drive format using fdisk: If NTFS formatting, use a third party reader to evaluate the drive. If FAT32 formatting, the hard drive cannot be accessed. System files missing or not properly installed. 1. Insert a bootable media device into the drive and restart the computer. 2. Check the hard drive format using Fdisk: If NFTFS formatting, use a third party reader to evaluate the drive. If FAT32 formatting, the hard drive cannot be accessed. 3. Install system files for the appropriate operating system. Hard drive boot has been disabled in Computer Setup. Run the Computer Setup utility and enable the hard drive entry in the Storage > Boot Order list. Bootable hard drive is not attached as first in a multi-hard drive If attempting to boot from a hard drive, ensure it is attached to configuration. the system board connector labeled SATA 0. Bootable hard drive's controller is not listed first in the Boot Order. Run the Computer Setup utility and select Storage > Boot Order and ensure the bootable hard drive's controller is listed immediately under the Hard Drive entry. Computer will not boot from hard drive. Cause Solution The device is attached to a SATA port that has been hidden in Run the Computer Setup utility and ensure Device Available Computer Setup. is selected for the device's SATA port in Security > Device Security. Boot order is not correct. Run the Computer Setup utility and change boot sequence in Storage > Boot Order. Hard Drive's "Emulation Type" is set to "None." Hard drive is damaged. Run the Computer Setup utility and change the "Emulation Type" to "Hard Disk" in the device's details under Storage > Device Configuration. Observe if the front panel Power LED is blinking RED and if any beeps are heard. See Appendix A, POST Error Messages on page 45 to determine possible causes for the blinking red and beep codes. See the Worldwide Limited Warranty for terms and conditions. Computer seems to be locked up. Cause Program in use has stopped responding to commands. Solution Attempt the normal Windows "Shut Down" procedure. If this fails, press the power button for four or more seconds to turn ENWW Solving Hard Drive Problems 15