Compaq 7500 Reference Guide Compaq Color Monitors Series 5500, 7500, 7550, 950 - Page 21

Troubleshooting, Solving Common Problems - monitor problem

Page 21 highlights

A Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Screen is blank. Image appears blurred, indistinct, or too dark. Color is abnormal. Possible Cause Power cord is disconnected. Power switch is off. Video cable is improperly connected. Screen blanking utility is active. Brightness and contrast are too low. A magnetic object may be nearby. Solution Connect the power cord. Turn on power. Connect video cable properly. Depress any key on the keyboard or move the mouse. Press the SELECT button to access the On-Screen Display. Select the Brightness and/or Contrast icons to adjust as needed. Move the object farther away. Monitor may have been moved or inadvertently bumped. Image is too large or Horizontal width may need too small. adjustment. Press the SELECT button to access the On-Screen Display. Select Degauss to activate. Compaq suggests you not degauss more than once within a 30-minute period of time. Press the SELECT button to access the On-Screen Display. Select H. Size to adjust as needed. Image is not centered. Vertical height may need adjustment. Horizontal position may need adjustment. Press the SELECT button to access the On-Screen Display. Select V. Size to adjust as needed. Press the SELECT button to access the On-Screen Display. Select H. Position to adjust as needed. Reference Guide A-1

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Reference Guide
A–1
A
Troubleshooting
Solving Common Problems
The following table lists possible problems, the possible cause of each problem, and the
recommended solutions.
Problem
Possible Cause
Solution
Screen is blank.
Power cord is disconnected.
Connect the power cord.
Power switch is off.
Turn on power.
Video cable is improperly
connected.
Connect video cable properly.
Screen blanking utility is
active.
Depress any key on the
keyboard or move the mouse.
Image appears
blurred, indistinct, or
too dark.
Brightness and contrast are
too low.
Press the
SELECT
button to
access the On-Screen
Display. Select the Brightness
and/or Contrast icons to
adjust as needed.
Color is abnormal.
A magnetic object may be
nearby.
Move the object farther away.
Monitor may have been
moved or inadvertently
bumped.
Press the
SELECT
button to
access the On-Screen
Display. Select Degauss to
activate.
Compaq suggests you not
degauss more than once
within a 30-minute period of
time.
Image is too large or
too small.
Horizontal width may need
adjustment.
Press the
SELECT
button to
access the On-Screen
Display. Select H. Size to
adjust as needed.
Vertical height may need
adjustment.
Press the
SELECT
button to
access the On-Screen
Display. Select V. Size to
adjust as needed.
Image is not
centered.
Horizontal position may need
adjustment.
Press the
SELECT
button to
access the On-Screen
Display. Select H. Position to
adjust as needed.