Compaq Armada 1700 Armada 1700 Family of Personal Computers Reference Guide - Page 142

Solving Audio Problems, You might also consider using Carbon Copy

Page 142 highlights

While your computer is configured just for you, problems you encounter while working may not be unique. Eliminating the typical problems described in these troubleshooting sections may save you time and money. If you have a problem with your computer, consider the problems and possible solutions in the troubleshooting section. If the problem appears related to a software application, also check the documentation provided with the software. You may discover something you can resolve easily by yourself. If the condition persists, contact your Compaq authorized service provider or the Customer Support Center. NOTE: You might also consider using Carbon Copy, a support tool that allows a Compaq technical support engineer remote access to your computer in order to help diagnose and fix specific softwarerelated problems under Windows 95. Solving Audio Problems Problem Computer does not beep after the Power-On Self-Test (POST) Internal speaker produces no sound Possible Cause System beeps have been turned down. The volume controls on the left side of the computer may be set too low. Line input may not be connected properly. Headphones or speakers are connected to the stereo headphone jack, which disables the internal speakers. Solution Use the Fn+F5 hotkeys to turn up the system volume. Adjust the volume of the stereo speakers using the volume control buttons on the left side of the computer. The left button adjusts the volume up; the right button adjusts the volume down. Use the volume control and mixing features available in Control Panel Æ Multimedia. Adjust the volume using the speaker icon on the taskbar. Check line input connection. Disconnect the headphones or external speakers to enable the internal speakers. Continued 16-2 Troubleshooting

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16-2
Troubleshooting
While your computer is configured just for you, problems you
encounter while working may not be unique. Eliminating the
typical problems described in these troubleshooting sections may
save you time and money. If you have a problem with your
computer, consider the problems and possible solutions in the
troubleshooting section. If the problem appears related to a
software application, also check the documentation provided with
the software. You may discover something you can resolve easily
by yourself. If the condition persists, contact your Compaq
authorized service provider or the Customer Support Center.
NOTE:
You might also consider using Carbon Copy
,
a
support tool
that allows a Compaq technical support engineer remote access to
your computer in order to help diagnose and fix specific software-
related problems under Windows 95.
Solving Audio Problems
Problem
Possible Cause
Solution
Computer does not
beep after the
Power-On Self-Test
(POST)
System beeps have
been turned down.
Use the
Fn
+
F5
hotkeys to
turn up the system
volume.
Internal speaker
produces no sound
The volume controls
on the left side of the
computer may be set
too low.
Adjust the volume of the
stereo speakers using
the volume control
buttons on the left side of
the computer. The left
button adjusts the
volume up; the right
button adjusts the
volume down.
Use the volume control
and mixing features
available in Control
Panel
˘
Multimedia.
Adjust the volume using
the speaker icon on the
taskbar.
Line input may not be
connected properly.
Check line input
connection.
Headphones or
speakers are
connected to the
stereo headphone
jack, which disables
the internal speakers.
Disconnect the
headphones or external
speakers to enable the
internal speakers.