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HP Insight Server Migration software for ProLiant, Keeping the system current, Drivers - proliant manual

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• For small and midsize environments: HP Insight Remote Support Standard provides basic remote monitoring, notification/advisories and service dispatch. It is optimized for environments with 1 to 50 servers and can be installed on a shared HP ProLiant Windows application server. The software supports HP EVA storage devices, HP ProLiant, BladeSystems, HP Integrity and HP 9000 servers running Microsoft Windows, Red Hat Enterprise Linux, Novell SUSE and Novell Netware. Download from the HP website (http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=RSSWMBA SE). • For midsize and large environments: HP Insight Remote Support Pack (formerly Service Essentials Remote Support Pack) is targeted for larger environments and is integrated with HP Systems Insight Manager (SIM). It provides comprehensive remote monitoring, notification/advisories, dispatch and proactive service support for nearly all HP servers, storage, network and SAN environments, plus selected Dell and IBM Windows servers that have a support obligation with HP. It also enables HP to deliver higher levels of proactive support in line with HP Mission Critical Services support agreements. Download from the HP website (http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=ISDVD). Both HP Insight Remote Support solutions are available at no additional cost to customers with a valid warranty on HP technology, an HP Care Pack Service or HP contractual support agreement. For more information, see the HP website (http://www.hp.com/go/insightremotesupport). HP Insight Server Migration software for ProLiant The HP Insight Server Migration software for ProLiant (SMP) enables administrators to upgrade or replace an existing server through server migration. SMP provides an automated, accurate, and affordable method of migrating existing servers and their content to the latest server technologies. SMP automates the migration of the operating system, applications, and data from one server to another without errors, eliminating the need for manual redeployment of these elements on the new server. During the migration process, the software automatically loads new drivers, required for boot, on the destination server. The wizard-based user interface simplifies the migration process and requires little experience or training. For more information about the SMP, see the HP website (http://www.hp.com/go/migrate). Keeping the system current Drivers The server includes new hardware that may not have driver support on all operating system installation media. If you are installing a SmartStart-supported operating system, use the SmartStart software (on page 52) and its Assisted Path feature to install the operating system and latest driver support. NOTE: If you are installing drivers from the SmartStart CD or the Software Maintenance CD, refer to the SmartStart website (http://www.hp.com/servers/smartstart) to be sure that you are using the latest version of SmartStart. For more information, refer to the documentation provided with the SmartStart CD. Configuration and utilities 61

Section	Page
HP ProLiant DL320 G6 Server User Guide	1
Notice	2
Contents	3
Component identification	7
Front panel components	7
Front panel LEDs and buttons	8
SAS and SATA device numbers	8
Rear panel components	9
Rear panel LEDs and buttons	9
PCI expansion slot definitions	10
System board components	10
System maintenance switch	11
NMI functionality	12
System board LEDs	13
System LEDs and internal health LED combinations	14
Fan locations	14
Operations	16
Power up the server	16
Power down the server	16
Remove the server from the rack	16
Remove the access panel	17
Remove the air baffle	17
Remove the PCI riser board assembly	17
Install the PCI riser board assembly	18
Setup	20
Optional installation services	20
Rack planning resources	20
Optimum environment	21
Space and airflow requirements	21
Temperature requirements	21
Power requirements	22
Electrical grounding requirements	22
Rack warnings	23
Identifying the server shipping carton contents	23
Installing hardware options	23
Installing the server into the rack	24
Installing the operating system	25
Powering up and configuring the server	25
Registering the server	25
Hardware options installation	26
Introduction	26
Memory options	26
Memory subsystem architecture	26
Single-, dual-, and quad-rank DIMMs	27
DIMM identification	27
Memory configurations	28
RDIMM maximum memory configurations	29
UDIMM maximum memory configurations	29
Advanced ECC memory configuration	29
Lockstep memory configuration	29
General DIMM slot population guidelines	29
Advanced ECC population guidelines	30
Single-processor Advanced ECC population order	30
Lockstep Memory population guidelines	30
Single-processor Lockstep population order	30
Installing a DIMM	31
Redundant hot-plug power supply option	32
Hard drive options	32
Hard drive guidelines	32
Removing a hard drive blank	33
Removing a hard drive	33
Installing a hard drive	34
Optical drive option	35
Dedicated iLO 2 port module option	37
Expansion board option	38
PCI-X riser board option	39
Storage controller option	40
Flash-backed write cache capacitor pack option	41
Battery-backed write cache battery pack option	42
HP Trusted Platform Module option	44
Installing the Trusted Platform Module board	45
Retaining the recovery key/password	46
Enabling the Trusted Platform Module	47
Cabling	48
Cabling overview	48
Non-redundant power supply cabling	48
Optional non-redundant high-efficiency power supply cabling	48
Optional redundant power supply cabling	49
Optional Common Slot Power Supply cabling	49
SATA cabling	50
Optional SAS controller cabling	50
BBWC battery pack or FBWC capacitor pack cabling to an optional controller	51
Configuration and utilities	52
Configuration tools	52
SmartStart software	52
SmartStart Scripting Toolkit	52
Configuration Replication Utility	52
HP ROM-Based Setup Utility	53
Using RBSU	53
Auto-configuration process	53
Boot options	54
BIOS Serial Console	54
Configuring mirrored memory	54
Configuring lockstep memory	55
Array Configuration Utility	55
Option ROM Configuration for Arrays	55
HP ProLiant Essentials Rapid Deployment Pack	56
Re-entering the server serial number and product ID	56
Management tools	56
Automatic Server Recovery	56
ROMPaq utility	57
Integrated Lights-Out 2 technology	57
Erase Utility	57
StorageWorks library and tape tools	58
HP Systems Insight Manager	58
Management Agents	58
Redundant ROM support	58
Safety and security benefits	58
USB support	59
Internal USB functionality	59
Internal SD support	59
Diagnostic tools	59
HP Insight Diagnostics	59
HP Insight Diagnostics survey functionality	60
Integrated Management Log	60
Array Diagnostic Utility	60
HP Insight Remote Support software	60
HP Insight Server Migration software for ProLiant	61
Keeping the system current	61
Drivers	61
ProLiant Support Packs	62
Operating system version support	62
System Online ROM flash component utility	62
Change control and proactive notification	62
Care Pack	62
Troubleshooting	63
Troubleshooting resources	63
Pre-diagnostic steps	63
Important safety information	63
Symbols on equipment	64
Warnings and cautions	64
Symptom information	65
Prepare the server for diagnosis	66
Loose connections	66
Service notifications	67
Troubleshooting flowcharts	67
Start diagnosis flowchart	67
General diagnosis flowchart	68
Server power-on problems flowchart	70
POST problems flowchart	73
OS boot problems flowchart	74
Server fault indications flowchart	76
POST error messages and beep codes	78
Battery replacement	79
Regulatory compliance notices	81
Regulatory compliance identification numbers	81
Federal Communications Commission notice	81
FCC rating label	81
Class A equipment	81
Class B equipment	81
Declaration of conformity for products marked with the FCC logo, United States only	82
Modifications	82
Cables	82
Canadian notice (Avis Canadien)	83
European Union regulatory notice	83
Disposal of waste equipment by users in private households in the European Union	83
Japanese notice	84
BSMI notice	84
Korean notice	85
Chinese notice	85
Laser compliance	85
Battery replacement notice	85
Taiwan battery recycling notice	86
Power cord statement for Japan	86
Electrostatic discharge	87
Preventing electrostatic discharge	87
Grounding methods to prevent electrostatic discharge	87
Specifications	88
Environmental specifications	88
Mechanical specifications	88
Power supply specifications	89
Technical support	92
Before you contact HP	92
HP contact information	92
Customer Self Repair	92
Acronyms and abbreviations	100

Match case Limit results 1 per page

Configuration and utilities 61

•

For small and midsize environments: HP Insight Remote Support Standard provides basic remote

monitoring, notification/advisories and service dispatch. It is optimized for environments with 1 to

50 servers and can be installed on a shared HP ProLiant Windows application server. The software

supports HP EVA storage devices, HP ProLiant, BladeSystems, HP Integrity and HP 9000 servers

running Microsoft Windows, Red Hat Enterprise Linux, Novell SUSE and Novell Netware. Download

from the HP website

(

http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=RSSWMBA

•

For midsize and large environments: HP Insight Remote Support Pack (formerly Service Essentials

Remote Support Pack) is targeted for larger environments and is integrated with HP Systems Insight

Manager (SIM). It provides comprehensive remote monitoring, notification/advisories, dispatch and

proactive service support for nearly all HP servers, storage, network and SAN environments, plus

selected Dell and IBM Windows servers that have a support obligation with HP. It also enables HP to

deliver higher levels of proactive support in line with HP Mission Critical Services support

agreements. Download from the HP website

(

http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=ISDVD

Both HP Insight Remote Support solutions are available at no additional cost to customers with a valid

warranty on HP technology, an HP Care Pack Service or HP contractual support agreement.

For more information, see the HP website (

http://www.hp.com/go/insightremotesupport

HP Insight Server Migration software for ProLiant

The HP Insight Server Migration software for ProLiant (SMP) enables administrators to upgrade or replace

an existing server through server migration. SMP provides an automated, accurate, and affordable

method of migrating existing servers and their content to the latest server technologies.

SMP automates the migration of the operating system, applications, and data from one server to another

without errors, eliminating the need for manual redeployment of these elements on the new server. During

the migration process, the software automatically loads new drivers, required for boot, on the destination

server. The wizard-based user interface simplifies the migration process and requires little experience or

training.

For more information about the SMP, see the HP website (

http://www.hp.com/go/migrate

Keeping the system current

Drivers

The server includes new hardware that may not have driver support on all operating system installation

media.

If you are installing a SmartStart-supported operating system, use the SmartStart software (on page

)

and its Assisted Path feature to install the operating system and latest driver support.

NOTE:

If you are installing drivers from the SmartStart CD or the Software Maintenance CD,

refer to the SmartStart website (

http://www.hp.com/servers/smartstart

) to be sure that you

are using the latest version of SmartStart. For more information, refer to the documentation

provided with the SmartStart CD.