Compaq DL760 Implementing Microsoft Windows Server 2003 with Service Pack 1 on - Page 20
The Smart Array 4200 Controller Driver does not install during Setup.
UPC - 720591350833
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Issue 7 Issue 8 Issue 9 Issue 10 The Smart Array 4200 Controller Driver does not install during Setup. Description During the install of Windows Server 2003, a popup box reports the following: Setup had problems installing the following device: Compaq Smart Array 4200 Controller. Do you want to delay installing this device until after setup is complete? The Smart Array 4200 Controller will not be installed during Windows Server 2003 Setup if this controller is set as the boot controller. Solution This issue is resolved by installing Windows Server 2003 SP1. Software fault tolerant volumes (dynamic disks) fail during driver upgrade or rollback. Description When a device driver is updated for a device containing dynamic disks, the software fault tolerant volumes located on these dynamic disks will fail and will require regeneration. Workaround No workaround is available at this time. Solution Scheduled to be fixed in a later Microsoft operating system release. Upgrading miniport driver for secondary device requires reboot. Description When a device driver for a secondary device is updated, the Windows Server 2003 operating system may request a reboot. Workaround Reboot the server as prompted. Solution Scheduled to be fixed in a later Microsoft operating system release. Incorrect port number and port ID returned in insertion and removal events. Description When using Smart Array 5xxx Notification Driver (CPQCISSE.SYS) Version 5.42.0.32 with Smart Array Cluster Storage, the port number and port ID in removal and insertion events are reported incorrectly. Solution To resolve this issue upgrade to Smart Array Cluster Controller Firmware Version 1.70 (or later) and upgrade to Version 5.42.2.32 (or later) of the CPQCISSE.SYS driver. Smart Array Cluster Controller Firmware Version 1.70 (or later) is downloadable as follows: • Name: Online ROM Flash Component for Windows - Compaq Smart Array Cluster Storage Controller • Download location: http://h18007.www1.hp.com/support/files/server/us/locate/6397.html CPQCISSE.SYS Version 5.42.2.32 (or later) is downloadable as follows: • Name: ProLiant Smart Array 5x and 6x Controller Driver for Windows 2000/Server 2003 • Download location: http://h18007.www1.hp.com/support/files/server/us/locate/2757.html 20