Compaq Elite 8300 Illustrated Parts & Service Map Elite 8300 All-in-One Bu - Page 2

HP Compaq Elite 8300 All-in-One, - i5

Page 2 highlights

Standard and Optional Boards Misc boards 1 Webcam 2 Converter board 3 AMD Radeon HD 7650A (MXM) discrete graphics board * NVIDIA GeForce GT 540M 2GB DDR3 MXM 3.0A discrete graphics board 4 HP WLAN 802.11 a/b/g/n * HP WLAN 802.11 b/g/n * HP WLAN 802.11 a/b/g/n + Bluetooth 4.0 5 Power button board System boards (include replacement thermal material) * System board for use in models without Windows 8 * System board for use in models with Windows Standard * System board for use in models with Windows Professional * System board - NetClone Memory modules (SODIMM, PC3-12800, CL11) * 8-GB * 4-GB * 2-GB Intel Core i7 processors (include thermal material) * 3770, 3.4 GHz, 8-MB L3 cache Intel Core i5 processors (include thermal material) * 3570, 3.4 GHz, 6-MB L3 cache * 3470, 3.2 GHz, 6-MB L3 cache Intel Core i3 processors (include thermal material) * 2130, 3.4 GHz, 3-MB L3 cache (65-W) * 2120, 3.3 GHz, 3-MB L3 cache (65-W) Intel Pentium processors (include thermal material) * G870, 3.1 GHz, 3-MB L3 cache * G860, 3.0 GHz, 3-MB L3 cache * G640, 2.8 GHz, 3-MB L3 cache Intel Celeron processors (include thermal material) * G550, 2.6 GHz, 2-MB L3 cache 698198-001 698200-001 687445-001 698213-001 652165-001 654602-001 697316-001 698204-001 657097-001 657097-501 657097-601 700015-001 689374-001 689373-001 689372-001 688164-001 688162-001 687943-001 665120-001 638629-001 691936-001 665123-001 691935-001 691934-001 * Not shown Diagnostic LEDs LED Color LED Activity State/Message Power Power Power Power Power Power Power Power Power Power Power Power none Green Green Red Red Red Red Red Red Red Red Red Red none On Computer on 1 blink every 2 seconds Normal Suspend Mode 1 blink every second followed CPU thermal shutdown by a 2 second pause 3 blinks, 1 blink every second Processor not installed followed by a 2 second pause 4 blinks, 1 blink every second Power failure (power supply overload) followed by a 2 second pause 5 blinks, 1 blink every second Pre-video memory error followed by a 2 second pause 6 blinks, 1 blink every second Pre-video graphics error followed by a 2 second pause 7 blinks, 1 blink every second System board failure (ROM followed by a 2 second pause 8 blinks, 1 blink every second Invalid ROM based on Checksum followed by a 2 second pause 9 blinks, 1 blink every second System powers on but is unable to boot followed by a 2 second pause 11 blinks, 1 blink every second Current processor does not support a followed by a 2 second pause feature previously enabled. 12 blinks, 1 blink every second MXM thermal shutdown followed by a 2 second pause System does not power on and System unable to power on LEDs are not flashing Miscellaneous Parts 1 Heat sink for use with graphics board 2 Heat sink for use with the processor (includes fan) 3 Stand cover 4 Serial port assembly 5 Cable routing bracket for use on stand 6 Speakers (left and right) 7 Fan for use with processor heat sink 8 Fan/blower * Thermal pad (76mm*29mm*2.25mm) * HP keyed cable lock * Optical drive insert * Card reader insert * Card reader, 6-in-1 * Hard drive isolation grommet * Mouse, PS2, optical * Transceiver for use with wireless mouse and keyboard * Mouse, washable * Mouse, wireless * Mouse, USB, optical * Mouse, USB, laser * Webcam assembly kit for models without a webcam (includes webcam cover for bezel) * HP Business Digital Headset *Not shown 698603-001 698602-001 698225-001 698212-001 698224-001 698622-001 702808-001 698617-001 706867-001 626729-002 698222-001 698220-001 698219-001 450712-001 674315-001 674319-001 619580-001 674317-001 674316-001 674318-001 698227-001 642738-001 Common POST Error Messages Screen Message Probable Cause Recommended Action 101-Option ROM Error System ROM checksum error. 1. Verify ROM, reflash if required 2. Clear CMOS memory, reboot 3. Replace system board 103-System Board Failure DMA, timers 1. Clear CMOS memory. 2. Replace system board. 164-Memory Size Error and 201-Memory Error Incorrect memory configuration 1. Run Setup (F10). 2. Check DIMMs for proper seating, type, compatibility. 3. Remove DIMMs singularly and reboot to isolate faulty DIMM. 4. Replace system board. 214-DIMM Configuration Warning Populated DIMM configura- 1. Check DIMMs for proper tion is not optimized seating, type, compatibility. 2. Rearrange the DIMMs so that each channel has the same amount of memory. 301-, 304-Keyboard error Keyboard failure. Check kybd connection or keys. Check connector for bent or missing pins. Replace kybd. If 304, possible system board problem. 501-Display Adapter Failure Graphics display controller. 1. Reseat graphics card. 2. Clear CMOS. 3. Replace graphics card. 1720-SMART Hard Drive Hard drive is about to fail. Detects Imminent Failure 1. Determine if hard drive is giving correct error message. Enter Computer Setup and run the Drive Protection System test under Storage > DPS Self-test. 2. Apply hard drive firmware patch if applicable. 3. Back up contents and replace hard drive. HP Compaq Elite 8300 All-in-One 701464-002 page 2

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HP Compaq Elite 8300 All-in-One
701464-002
page 2
Standard and Optional Boards
Misc boards
1
Webcam
698198-001
2
Converter board
698200-001
3
AMD Radeon HD 7650A (MXM) discrete graphics board
687445-001
*
NVIDIA GeForce GT 540M 2GB DDR3 MXM 3.0A discrete graphics board
698213-001
4
HP WLAN 802.11 a/b/g/n
652165-001
*
HP WLAN 802.11 b/g/n
654602-001
*
HP WLAN 802.11 a/b/g/n + Bluetooth 4.0
697316-001
5
Power button board
698204-001
System boards (include replacement thermal material)
*
System board for use in models without Windows 8
657097-001
*
System board for use in models with Windows Standard
657097-501
*
System board for use in models with Windows Professional
657097-601
*
System board - NetClone
700015-001
Memory modules (SODIMM, PC3-12800, CL11)
*
8-GB
689374-001
*
4-GB
689373-001
*
2-GB
689372-001
Intel Core i7 processors (include thermal material)
*
3770, 3.4 GHz, 8-MB L3 cache
688164-001
Intel Core i5 processors (include thermal material)
*
3570, 3.4 GHz, 6-MB L3 cache
688162-001
*
3470, 3.2 GHz, 6-MB L3 cache
687943-001
Intel Core i3 processors (include thermal material)
*
2130, 3.4 GHz, 3-MB L3 cache (65-W)
665120-001
*
2120, 3.3 GHz, 3-MB L3 cache (65-W)
638629-001
Intel Pentium processors (include thermal material)
*
G870, 3.1 GHz, 3-MB L3 cache
691936-001
*
G860, 3.0 GHz, 3-MB L3 cache
665123-001
*
G640, 2.8 GHz, 3-MB L3 cache
691935-001
Intel Celeron processors (include thermal material)
*
G550, 2.6 GHz, 2-MB L3 cache
691934-001
* Not shown
Diagnostic LEDs
LED
Color
LED Activity
State/Message
Power
Green
On
Computer on
Power
Green
1 blink every 2 seconds
Normal Suspend Mode
Power
Red
1 blink every second followed
by a 2 second pause
CPU thermal shutdown
Power
Red
3 blinks, 1 blink every second
followed by a 2 second pause
Processor not installed
Power
Red
4 blinks, 1 blink every second
followed by a 2 second pause
Power failure (power supply overload)
Power
Red
5 blinks, 1 blink every second
followed by a 2 second pause
Pre-video memory error
Power
Red
6 blinks, 1 blink every second
followed by a 2 second pause
Pre-video graphics error
Power
Red
7 blinks, 1 blink every second
followed by a 2 second pause
System board failure (ROM
Power
Red
8 blinks, 1 blink every second
followed by a 2 second pause
Invalid ROM based on Checksum
Power
Red
9 blinks, 1 blink every second
followed by a 2 second pause
System powers on but is unable to boot
Power
Red
11 blinks, 1 blink every second
followed by a 2 second pause
Current processor does not support a
feature previously enabled.
Power
Red
12 blinks, 1 blink every second
followed by a 2 second pause
MXM thermal shutdown
none
none
System does not power on and
LEDs are not flashing
System unable to power on
Miscellaneous Parts
1
Heat sink for use with graphics board
698603-001
2
Heat sink for use with the processor (includes fan)
698602-001
3
Stand cover
698225-001
4
Serial port assembly
698212-001
5
Cable routing bracket for use on stand
698224-001
6
Speakers (left and right)
698622-001
7
Fan for use with processor heat sink
702808-001
8
Fan/blower
698617-001
*
Thermal pad (76mm*29mm*2.25mm)
706867-001
*
HP keyed cable lock
626729-002
*
Optical drive insert
698222-001
*
Card reader insert
698220-001
*
Card reader, 6-in-1
698219-001
*
Hard drive isolation grommet
450712-001
*
Mouse, PS2, optical
674315-001
*
Transceiver for use with wireless mouse and keyboard
674319-001
*
Mouse, washable
619580-001
*
Mouse, wireless
674317-001
*
Mouse, USB, optical
674316-001
*
Mouse, USB, laser
674318-001
*
Webcam assembly kit for models without a webcam (includes webcam
cover for bezel)
698227-001
*
HP Business Digital Headset
642738-001
*Not shown
Common POST Error Messages
Screen Message
Probable Cause
Recommended Action
101-Option ROM Error
System ROM checksum
error.
1. Verify ROM, reflash if required
2. Clear CMOS memory, reboot
3. Replace system board
103-System Board
Failure
DMA, timers
1. Clear CMOS memory.
2. Replace system board.
164-Memory Size Error
and
201-Memory Error
Incorrect memory configu-
ration
1. Run Setup (F10).
2. Check DIMMs for proper
seating, type, compatibility.
3.
Remove DIMMs singularly and
reboot to isolate faulty DIMM.
4. Replace system board.
214-DIMM Configura-
tion Warning
Populated DIMM configura-
tion is not optimized
1. Check DIMMs for proper
seating, type, compatibility.
2. Rearrange the DIMMs so that
each channel has the same
amount of memory.
301-, 304-Keyboard error
Keyboard failure.
Check kybd connection or keys.
Check connector for bent or miss-
ing pins. Replace kybd. If 304,
possible system board problem.
501-Display Adapter
Failure
Graphics display controller.
1. Reseat graphics card.
2. Clear CMOS.
3. Replace graphics card.
1720-SMART Hard Drive
Detects Imminent Failure
Hard drive is about to fail.
1.
Determine if hard drive is giving
correct error message. Enter
Computer Setup and run the
Drive Protection System test
under
Storage > DPS Self-test
.
2. Apply hard drive firmware
patch if applicable.
3. Back up contents and replace
hard drive.