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Compaq Evo n410c Compaq Evo N400c and N410c Notebook PCs - Maintenance and Ser - Page 102

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Removal and Replacement Procedures 5.7 Hard Drive 40 GB 30 GB 20 GB Hard Drive Spare Part Number Information 10 GB 265495-001 304095-001 235540-001 and 218371-001 218370-001 Ä CAUTION: To prevent damage to the notebook and hard drive and loss of information, shut down the notebook before removing the hard drive from the hard drive bay. Do not remove the hard drive while the notebook is on, in Standby, or in Hibernation. If you are not sure whether the notebook is in Hibernation, turn the notebook on, then shut it down. If the notebook is running a retail version of a Windows operating system, shut down the notebook before removing any drive. 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the palm rest (Section 5.5). Maintenance and Service Guide 5-17

Section	Page
Product Description	6
1.1 Models	7
1.2 Features	17
1.3 Clearing a Password	18
1.4 Power Management	19
1.5 Computer External Components	20
1.6 Design Overview	32
Troubleshooting	33
2.1 Computer Setup and Diagnostics Utilities	33
Selecting Computer Setup or Compaq Diagnostics	33
Using Computer Setup	34
Selecting from the File Menu	35
Selecting from the Security Menu	36
Selecting from the Advanced Menu	37
2.2 Using Compaq Diagnostics	39
Obtaining, Saving, or Printing Configuration Information	39
Obtaining, Saving, or Printing Diagnostic Test Information	40
2.3 Troubleshooting Flowcharts	42
Flowchart 2.1 - Initial Troubleshooting	43
Flowchart 2.2 - No Power, Part 1	44
Flowchart 2.3 - No Power, Part 2	45
Flowchart 2.4 - No Power, Part 3	46
Flowchart 2.5 - No Power, Part 4	47
Flowchart 2.6 - No Video, Part 1	48
Flowchart 2.7 - No Video, Part 2	49
Flowchart 2.8 - Nonfunctioning Docking Station (if applicable)	50
Flowchart 2.9 - No Operating System (OS) Loading	51
Flowchart 2.10 - No OS Loading from Hard Drive, Part 1	52
Flowchart 2.11 - No OS Loading from Hard Drive, Part 2	53
Flowchart 2.12 - No OS Loading from Hard Drive, Part 3	54
Flowchart 2.13 - No OS Loading from Diskette Drive	55
Flowchart 2.14 - No OS Loading from CD- or DVD-ROM Drive	56
Flowchart 2.15 - No Audio, Part 1	57
Flowchart 2.16 - No Audio, Part 2	58
Flowchart 2.17 - Nonfunctioning Device	59
Flowchart 2.18 - Nonfunctioning Keyboard	60
Flowchart 2.19 - Nonfunctioning Pointing Device	61
Flowchart 2.20 - No Network or Modem Connection	62
Illustrated Parts Catalog	63
3.1 Serial Number Location	63
3.2 Computer System Major Components	64
3.3 Miscellaneous Plastics Kit Components	72
3.4 Mass Storage Devices	74
3.5 Miscellaneous Spare Parts	76
Removal and Replacement Preliminaries	79
4.1 Tools Required	79
4.2 Service Considerations	80
Plastic Parts	80
Cables and Connectors	80
4.3 Preventing Damage to Removable Drives	81
4.4 Preventing Electrostatic Damage	82
4.5 Packaging and Transporting Precautions	82
4.6 Workstation Precautions	83
4.7 Grounding Equipment and Methods	84
Removal and Replacement Procedures	86
5.1 Serial Number	86
5.2 Disassembly Sequence Chart	87
5.3 Preparing the Notebook for Disassembly	88
5.4 Computer Feet	90
5.5 Palm Rest	91
5.6 Memory Expansion Board	98
5.7 Hard Drive	102
5.8 Mini PCI Communications Board	104
5.9 Keyboard	106
5.10 Real Time Clock (RTC) Battery	110
5.11 Switch Cover	111
5.12 Display	113
5.13 Modem Cable	116
5.14 System Board	121
Specifications	131
Connector Pin Assignments	147
Power Cord Set Requirements	152
3-Conductor Power Cord Set	152
General Requirements	152
Country-Specific Requirements	153
Screw Listing	155