Compaq LE2002x LE1902x LE2002x and LE2202x LED Backlit LCD Monitors User Guide - Page 33

Online Technical Support, Preparing to Call Technical Support

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Problem Possible Cause OSD Lockout is displayed. The monitor's OSD Lockout function is enabled. Power Button Lockout is displayed. The monitor's Power Button Lockout function is enabled. Solution Press and hold the Menu button for 10 seconds to disable the OSD Lockout function. Press and hold the Power button for 10 seconds to unlock the power button function. Online Technical Support For the online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad multivendor knowledge base, monitoring and diagnostic tools, go to http://www.hp.com/support. Preparing to Call Technical Support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call: ● Monitor model number ● Monitor serial number ● Purchase date on invoice ● Conditions under which the problem occurred ● Error messages received ● Hardware configuration ● Name and version of the hardware and software you are using ENWW Online Technical Support 27

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Problem
Possible Cause
Solution
OSD Lockout
is displayed.
The monitor's OSD Lockout
function is enabled.
Press and hold the
Menu
button for 10 seconds to
disable the OSD Lockout function.
Power Button Lockout
is displayed.
The monitor's Power Button
Lockout function is enabled.
Press and hold the
Power
button for 10 seconds to
unlock the power button function.
Online Technical Support
For the online access to technical support information, self-solve tools, online assistance, community
forums of IT experts, broad multivendor knowledge base, monitoring and diagnostic tools, go to
support
.
Preparing to Call Technical Support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call
technical support. Have the following information available when you call:
●
Monitor model number
●
Monitor serial number
●
Purchase date on invoice
●
Conditions under which the problem occurred
●
Error messages received
●
Hardware configuration
●
Name and version of the hardware and software you are using
ENWW
Online Technical Support
27