Compaq Presario CQ62-a00 Compaq Presario CQ62 Notebook PC and HP G62 Notebook
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- Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 1
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 2
and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: May 2010 Document Part - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 3
the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 4
iv Safety warning notice - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 5
locations: Computer major components on page 18, Mass storage devices on page 27, Sequential part number listing on page 30, Hard drive on page 43. ● Added newly supported memory modules to spare parts listings in the following locations: Computer major components on page 18, Mass storage devices - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 6
vi MSG revision history - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 7
devices ...27 Miscellaneous parts ...29 Sequential part number listing ...30 4 Removal and replacement procedures ...35 Preliminary replacement requirements 35 Tools required ...35 Service considerations ...35 Plastic parts ...35 Cables and connectors 36 Drive handling 36 Grounding guidelines - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 8
38 Workstation guidelines 38 Equipment guidelines 39 Component replacement procedures 40 Serial number ...40 Computer feet ...41 Battery ...42 Hard drive ...43 Optical drive ...46 WLAN module ...48 Memory module ...50 RTC battery ...51 Keyboard ...53 Top cover ...56 Speaker assembly ...59 Power - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 9
Setup 88 Restoring factory settings in Computer Setup 89 Computer Setup menus ...90 File menu ...90 Security menu 91 Diagnostics menu 91 System Configuration menu 92 6 Specifications ...94 Computer specifications ...94 39.6-cm (15.6-in) display specifications 95 Hard drive specifications ...96 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 10
10 Recycling ...114 Battery ...114 Display ...114 Index ...121 x - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 11
1 Product description Category Description HP G62 Product Name Processors Chipset Compaq Presario CQ62 Notebook PC HP G62 Notebook PC AMD Phenom™ N930 Processor (2.0 GHz, 2 MB total L2 cache, 1333 MHz)-Quad core 35 W AMD Phenom N830 Processor (2.1 GHz, 1.5 MB total L2 cache, 1333 MHz)- - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 12
mm, 6.35-cm (2.5-in) SATA hard drive Customer accessible Supports the following drives: ● 640 GB, 5400 rpm ● 500 GB, 7200 rpm ● 320 GB, 7200 rpm ● 250 GB, 7200 rpm ● 160 GB, 7200 rpm Discrete √ √ √ HP G62 UMA √ √ √ Compaq Presario CQ62 Discrete √ √ √ Compaq Presario CQ62 UMA - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 13
card (NIC) Integrated wireless local area network (WLAN) options by way of wireless module: 2 wireless antennas built into display assembly Support for no-WLAN option Support Discrete √ √ √ √ √ HP G62 UMA √ √ √ √ √ Compaq Presario CQ62 Discrete √ √ Compaq Presario CQ62 UMA √ √ √ √ √ - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 14
support Security Kensington Security Lock Operating system Preinstalled: Windows® 7 Professional (32 & 64 bit) Windows 7 Home Premium (32 & 64 bit) Windows 7 Home Basic (32 & 64 bit) Discrete √ √ √ √ √ √ √ √ √ HP G62 UMA √ √ √ √ √ √ √ √ Compaq Presario CQ62 Discrete √ Compaq Presario - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 15
Category Description Serviceability Free DOS End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module Optical drive Mini-card devices HP G62 Discrete √ HP G62 UMA √ Compaq Presario CQ62 Discrete √ Compaq Presario CQ62 UMA √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 16
. To see a list of hardware installed in the computer: 1. Select Start > My Computer. 2. In the left pane of the System Tasks window, select View system information. 3. Select Hardware tab > Device Manager. Add hardware or modify computer configurations using Device Manager. 6 Chapter 2 External - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 17
TouchPad zone (3) Left TouchPad button (4) Right TouchPad button *This table describes factory settings. Description Off-Touchpad is on. Amber-Touchpad is off. Moves the pointer and selects or activates items on the screen. Press the left side of the TouchPad button to execute functions like - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 18
light (3) Power light (4) Wireless light Description ● Off-TouchPad is enabled. ● Amber-TouchPad is disabled. On-Caps lock is on ● On-The computer is on. ● Flashing-The computer is in Sleep. ● Off-The computer is off or in Hibernation. ● White-An integrated wireless - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 19
the button to exit Hibernation. If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at table describes factory settings. For information about changing factory settings, see the user guides located in Help and Support. Top - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 20
browser. Sends the currently-active document to the default printer. Launches the calculator application. Displays system information when pressed in conjunction with the esc key. Displays the Windows Start menu. Displays a shortcut menu for items where the cursor is positioned Executes frequently - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 21
Display Component (1) Wireless antenna (2) (2) Internal microphone (3) Integrated webcam (select models only) (4) Webcam light (select models only) Description Sends and receives signals from one or more wireless devices. Records sound. Records audio and video and captures still - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 22
Right-side components Component (1) Optical drive (2) USB port (3) RJ-11 (modem) jack (select models only) (4) AC adapter light (5) Power connector (6) Security cable slot Description Reads and writes to optical discs. Connects - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 23
optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) On-The hard drive is in use. Left - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 24
Bottom components Component (1) (2) Battery bay Vents (4) (3) Battery release latch (4) Memory module compartment (5) Hard drive bay Description Holds the battery. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 25
visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions. To review the wireless regulatory notices, see to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 26
Additional hardware components Component (1) Power cord* (2) AC adapter (3) Battery* *Power cords vary in appearance by country or region. Description Connects an AC adapter to an AC outlet. Converts AC power to DC power. Powers - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 27
the product's hardware components. The part number helps a service technician to determine what components and parts are needed. The duration of the warranty period for the computer. An alphanumeric identifier used to locate documents, drivers, and support for the computer. Serial number location - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 28
Computer major components 18 Chapter 3 Illustrated parts catalog - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 29
-emitting diode (LED) display assembly for use in: NOTE: For more display assembly internal component spare part information, see Display assembly components on page 24. ● Matte black computer models (for model 1.0 only) ● Biscotti computer models 605905-001 605906-001 ● Silver computer models - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 30
reader 610160-001 ● HD 545v/512 MB discrete system board with card reader (for model 1.0 only) 610161-001 Memory module (1066 MHz, DDR3) ● 1 GB 598859-001 ● 2 GB 598856-001 ● 4 GB (for model 1.1 only) 599092-001 Hard drive ● 640 GB, 5400 rpm 603785-001 ● 500 GB, 7200 rpm 610583-001 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 31
Item (14) Description Spare part number ● AMD Phenom N930 Processor (2.0 GHz, 2 MB total L2 cache, 1333 MHz)-Quad core 35 W 594169-001 ● AMD Phenom II P920 Processor (1.6 GHz, 2 MB total - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 32
Item (15) Description Spare part number ● Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Afghanistan, -001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with: ● Matte black computer models 605921-001 ● Biscotti computer models 610561-001 ● Silver - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 33
use with: ● Matte black computer models ● Biscotti computer models ● Silver computer models ● White computer models ● Red computer models ● Blue computer models Rubber Kit (not illustrated, includes four rubber feet) Plastics Kit ● Hard drive cover ● Memory module cover Spare part number 615437-001 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 34
Display bezel for use with: ● HP G62 computer models ● Compaq Presario CQ62 computer models Display bracket (with hinges) 39.6-cm (15.6-in) high definition, Brightview, display panel (includes display panel cable) Microphone (includes cable) Spare part number 605913-001 605914-001 605915-001 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 35
Spare part number Webcam module 606001-001 Webcam module cable 605916-001 Wireless antenna (includes wireless antenna transceivers and cable) 606016-001 Display back cover (includes logo) for use with: ● HP G62 Matte black computer models ● Compaq Presario CQ62 matte black computer - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 36
Plastics Kit Item Description Plastics kit (1) Hard drive bay cover (includes captive screws) (2) Wireless/memory module mini-card compartment cover (includes captive screw) Spare part number 606006-001 26 Chapter 3 Illustrated parts catalog - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 37
SuperMulti Double-Layer Drive for use with: ● Matte black computer models 605921-001 ● Biscotti computer models 610561-001 ● Silver computer models 610562-001 ● White computer models 610563-001 ● Red computer models 615437-001 ● Blue computer models 615438-001 Hard drive ● 640 GB, 5400 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 38
Item Description ● 500 GB, 7200 rpm ● 320 GB, 7200 rpm ● 250 GB, 7200 rpm ● 160 GB, 7200 rpm Hard drive hardware kit (not illustrated, includes bracket and screws) Spare part number 610583-001 603783-001 610581-001 615076-001 605919-001 28 Chapter 3 Illustrated parts catalog - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 39
parts Description Spare part number AC adapters ● 65-W AC adapter 609939-001 ● 90-W AC adapter 609940-001 Power cord, AC, 3 wire, black, 1.83-m (for use with both HP G62 and Presario Singapore 490371-031 Cable Kit 606009-001 ● Optical drive connector cable ● Power button cable ● RJ-11 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 40
Spare part number 490371-001 490371-021 490371-031 490371-061 490371-081 490371-111 490371-AR1 490371-BB1 510110-001 537921-001 580101-002 593533-001 593553-001 593554-001 593836-001 594164-001 594165-001 594166-001 Description Power cord for use in North America with both HP G62 and Presario CQ62 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 41
back cover for use with white computer models Display bezel for use with HP G62 computer models Display bezel for use with Compaq Presario CQ62 computer models (for model 1.0 only) Display hinge kit (includes left and right display hinges) Webcam module cable Sequential part number listing 31 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 42
screw kit Hard Drive Hardware Kit (includes bracket and screws) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with matte black computer models Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with matte black computer models Keyboard for use - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 43
board) for use in white computer models 250 GB, 7200 rpm hard drive 500 GB, 7200 rpm hard drive Fan/heat sink assembly (includes replacement thermal material) for use with UMA systems Fan/heat sink assembly (includes replacement thermal material) for use with discrete systems 160 GB, 7200 rpm - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 44
card reader for blue computer models Top cover (includes TouchPad board) for use in red computer models Top cover (includes TouchPad board) for use in blue computer models DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive Dual Core 25 W (for model 1.1 only) 34 Chapter 3 Illustrated parts catalog - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 45
) away from the work area to prevent damage. Plastic parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Preliminary replacement requirements 35 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 46
surface. After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag. Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers. Avoid exposing a drive to temperature extremes or liquids. If a drive must be mailed, place - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 47
(ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD ,000 V 21,000 V 11,000 V 55% 7,500 V 3,000 V 400 V 400 V 2,000 V 3,500 V 7,000 V 5,000 V Preliminary replacement requirements 37 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 48
parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts ESD-sensitive parts from assemblies in ● Use conductive field service tools, such as cutters ● Handle ESD-sensitive components, parts, and assemblies by the case - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 49
straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● replacement requirements 39 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 50
, in 12 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Serial number The serial number label, located in the battery bay of the computer, provides important information that - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 51
Computer feet Description Rubber Feet Kit Spare part number 606012-001 The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Component replacement procedures 41 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 52
and lift it out of the computer (3). To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge downward until the battery is seated. The battery release latch automatically locks the battery into place. 42 Chapter 4 Removal and replacement procedures - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 53
the AC adapter from the computer. 4. Remove the battery (see Battery on page 42). Remove the hard drive: 1. Position the computer with the front toward you. 2. Loosen the two Phillips PM2.5×6.0 captive screws (1) that secure the hard drive cover to the computer. Component replacement procedures 43 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 54
plastics kit, spare part number 606006-001. 4. Disconnect the hard drive cable from the system board (1). 5. Use the mylar tab on the hard drive bracket to move the hard drive to the right (2) bracket to lift the hard drive out (3) of the hard drive bay. 6. To replace the hard drive bracket, remove - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 55
7. Grasp the two attached Mylar tabs and pull the bracket straight up to remove it from the hard drive (2). Reverse this procedure to install the hard drive. Component replacement procedures 45 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 56
. 4. Remove the battery (see Battery on page 42). 5. Remove the hard drive (see Hard drive on page 43). Remove the optical drive: 1. Position the computer upside down with the front toward you. 2. Insert a thin tool, such as a screw driver (1), into the release access slot in the hard drive bay. 46 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 57
of the computer (2). 4. To replace the optical drive bracket, position the optical drive with the optical drive bracket toward you. 5. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive. 6. Remove the optical drive bracket (2). Reverse the above - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 58
. 4. Remove the battery (see Battery on page 42). card compartment cover. 3. Lift the back side of the memory module cover (2). 4. Lift the cover off the computer (3). The mini-card compartment cover is included in the plastics kit, spare part number 606006-001. 48 Chapter 4 Removal and replacement - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 59
regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. NOTE: WLAN modules are designed with a notch (5) to prevent incorrect - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 60
AC adapter from the computer. 4. Remove the battery (see Battery on page 42). Remove the memory module: 1. Turn the computer upside down of the memory module cover (2) 4. Lift the cover off the computer (3). The mini-card compartment cover is included in the plastics kit, spare part number 606006- - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 61
are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. RTC battery Description RTC battery Spare part number 606015-001 Before removing the RTC battery: 1. Shut down the computer. If you are unsure whether the - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 62
3. Lift the battery (2) out of the computer. Reverse this procedure to install the RTC battery. 52 Chapter 4 Removal and replacement procedures - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 63
Kingdom Spare part number battery (see Battery on page 42). 5. Remove the hard drive (see Hard drive on page 43). 6. Remove the WLAN/Memory Module compartment cover (see WLAN module on page 48). Remove the keyboard: 1. Turn the computer upside down with the front toward you. Component replacement - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 64
you. 4. Open the computer as far as possible. 5. Release the tabs along the left (1) and right (2) edges of the keyboard using a thin flat-bladed screwdriver. 6. Lift the rear edge of the keyboard (3), and set the keyboard back towards the display (4). 54 Chapter 4 Removal and replacement procedures - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 65
7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2) from the system board. 8. Remove the keyboard. Reverse this procedure to install the keyboard. Component replacement procedures 55 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 66
: a. Battery (see Battery on page 42) b. Hard drive (See Hard drive on page 43) c. Optical drive (see Optical drive on page 46) d. WLAN module (see WLAN module on page 48) e. Memory module (see Memory module on page 50) f. RTC battery (see RTC battery on page 51) g. Keyboard (see Keyboard on page - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 67
2. Remove four Phillips PM2.5x3 screws in the battery bay, and remove nine Phillips PM2.5x6.5 screws on the base enclosure. The top cover screws are identified far as possible. 5. Remove the three Phillips PM2.5×6.0 screw that secures the top cover to the computer. Component replacement procedures 57 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 68
from the base enclosure. Remove the top cover (2). NOTE: The TouchPad is glued to the top cover and is included with the top cover spare part. Reverse this procedure to install the switch cover. 58 Chapter 4 Removal and - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 69
Description Speaker assembly (includes cable) Spare part number 606007-001 Before removing the speaker the battery (see Battery on page 42). 5. Remove the following components: a. Hard drive (see Hard drive on page 43) b. Optical drive (see Optical drive on page 46) c. Keyboard (see Keyboard on - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 70
Reverse this procedure to install the speaker assembly. 60 Chapter 4 Removal and replacement procedures - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 71
Description Power button board Spare part number 606008-001 Before removing battery (see Battery on page 42). 5. Remove the following components: a. Hard drive (see Hard drive on page 43) b. Optical drive (see Optical drive on page 46) c. Keyboard (see Keyboard . Component replacement procedures 61 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 72
(includes bracket and cable) Spare part number 606005-001 Before removing the TouchPad battery (see Battery on page 42). 5. Remove the following components: a. Hard drive (see Hard drive on page 43) b. Optical drive (see Optical drive on page 46) c. Keyboard (see Keyboard replacement procedures - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 73
only) (for model 1.0 only) Spare part number 510100-001 Before removing the modem module battery (see Battery on page 42). 5. Remove the following components: a. Hard drive (see Hard drive on page 43) b. Optical drive (see Optical drive on page 46) c. Keyboard (see Keyboard replacement procedures 63 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 74
Reverse the above procedure to install the modem module, and be sure that the connector on the bottom of the modem module connects firmly into the system board. 64 Chapter 4 Removal and replacement procedures - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 75
the battery (see Battery on page 42). 5. Remove the following components: a. Hard drive (see Hard drive on page 43) b. Optical drive (see Optical drive on page 46) c. Keyboard (see Keyboard on is available with the cable kit using spare part number 606009-001 Component replacement procedures 65 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 76
Reverse this procedure to install the USB board. 66 Chapter 4 Removal and replacement procedures - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 77
then disconnecting the AC adapter from the computer. 4. Remove the battery (see Battery on page 42). 5. Remove the following components: a. Hard drive (see Hard drive on page 43) b. Optical drive (see Optical drive on page 46) c. Keyboard (see Keyboard on page 53) d. Top cover (see Top cover on page - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 78
black computer part battery (see Battery on page 42). 5. Disconnect the wireless antenna cables from the WLAN module (see WLAN module on page 48). 6. Remove the following components: a. Hard drive (see Hard drive on page 43) b. Optical drive (see Optical drive on page 46) c. Keyboard (see Keyboard - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 79
the display assembly when removing the display screws in the following steps. Failure to support the display assembly can result in damage to the assembly and other components. 6. Remove the six black Phillips PM2.5×7.0 screws (1) that secure the display assembly to the computer. 7. Lift the display - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 80
disengages from the display back cover. 10. Remove the display bezel (4). Reverse this procedure to install the display bezel. 11. To replace the webcam module (select models only), lift the webcam module as far from the display enclosure as the webcam module cable allows. 70 Chapter 4 Removal and - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 81
12. Disconnect the webcam module cable (1) from the webcam module, and remove the webcam module (2). The webcam module is available using spare part number 606001-001. Reverse this procedure to install the webcam module. 13. To replace the display hinge covers, remove the two Phillips PM2.5×6.0 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 82
Remove the display panel (2) from the display enclosure. The display panel is available using the spare part number 606003-001. Reverse this procedure to install the display panel. 17. To replace the display panel brackets, remove the two Phillips PM2.0×3.0 screws (1) that secure each bracket to the - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 83
20. Lift up to remove the antenna transceivers (3). The wireless antenna transceivers with cable is available using spare part number 606016-001.. Reverse this procedure to install the display wireless antenna transceivers. Component replacement procedures 73 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 84
the following components: a. Hard drive (see Hard drive on page 43) b. Optical drive (see Optical drive on page 46) c. WLAN module (see WLAN module on page 48) d. Memory module (see Memory module on page 50) e. RTC battery (see RTC battery on page 51) f. Keyboard (see Keyboard on page 53) g. Top - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 85
board. 4. Lift the system board (3), and pull it away from the base enclosure at an angle. Reverse this procedure to install the system board. Component replacement procedures 75 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 86
the cable kit using spare part number 606009-001. Reverse this procedure to install the modem module cable. When replacing the system board, be sure the defective system board and installed on the replacement system board: ● Fan/heat sink assembly (see Fan/heat sink assembly on page 77) ● Processor - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 87
then disconnecting the AC adapter from the computer. 4. Remove the battery (see Battery on page 42). 5. Remove the following components: a. Hard drive (see Hard drive on page 43) b. Optical drive (see Optical drive on page 46) c. Keyboard (see Keyboard on page 53) d. Top cover (see Top cover on page - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 88
the fan/heat sink assembly to the system board. NOTE: Due to the adhesive quality of the thermal material located between the fan/heat fan/heat sink assembly (2) by lifting straight up. NOTE: Steps 5 through 8 apply only to computer models equipped with graphics subsystems having discrete memory. - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 89
the surface of the fan/heat sink assembly (1), (3) and the processor (2) and video components (4) each time the fan/heat sink assembly is removed. Thermal pads and thermal paste must be installed on all surfaces before the fan/heat sink assembly is reinstalled. Component replacement procedures 79 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 90
NOTE: Thermal pads and thermal paste are included with all fan/heat sink assembly, system board, and processor spare part kits. The following illustration shows the locations for thermal material on systems with UMA graphics subsystems. The thermal material must be thoroughly cleaned from the - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 91
Processor NOTE: All processor spare part kits include thermal material. Description Spare part number AMD Anthlon II N330 Processor (2.3 GHz, 1 MB L2 cache, 1066 MHz, 3.2 GT/s)-Dual Core 35 the AC outlet and then disconnecting the AC adapter from the computer. Component replacement procedures 81 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 92
battery (see Battery on page 42). 5. Remove the following components: a. Hard drive (see Hard drive on page 43) b. Optical drive (see Optical drive on page 46) c. Keyboard (see Keyboard Fan/heat sink assembly (see Fan/heat sink assembly on page 77) Remove the processor: 1. Turn the processor locking - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 93
Windows 7 To view the drives installed on the computer, select Start > Computer. On models with a secondary hard drive (drive D), the optical drive becomes drive E. The next drive added to the system, such as a new USB drive, is assigned the next available drive corner of the screen, press the esc - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 94
and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To key for Startup Menu message displays in the lower-left corner of the screen, press the esc key. When the Startup Menu displays, press the - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 95
displays in the lower-left corner of the screen, press the esc key. When the Startup Menu displays, press the default settings go into effect when the computer restarts. NOTE: Password, security, and language settings are not changed when you restore the factory default settings. Computer Setup in Windows - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 96
restarts in Windows. Setup Utility supported by the computer. Main menu Select System information To do this ● View and change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 97
adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 98
guide might not be supported by the computer. NOTE: Pointing devices are not supported in Computer Setup. Use the keyboard to navigate and make selections. NOTE: An external keyboard the arrow keys to select File > Ignore Changes And Exit. Then follow the instructions on the screen. ● To save your - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 99
to select File > Restore Defaults, and then press the enter key. 3. When the confirmation dialog box opens, press the f10 key. 4. To save your preferences and exit Computer Setup, use the arrow keys to select File > Save Changes And Exit. Then follow the instructions on the screen. Your preferences - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 100
by the computer. File menu Select System information Restore Defaults Ignore Changes And Exit Save Changes And Exit To do this ● View identification information for the computer. ● View specification information for the processor, cache and memory size, and system ROM. Replace the configuration - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 101
section might not be supported by the computer. hard drive is destroyed permanently. Diagnostics menu Select HDD Self-Test Options Memory Check To do this Run a comprehensive self-test on any hard drive in the system or on any optional MultiBay hard drive. Run a comprehensive check on system memory - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 102
SuperDisk ◦ 4th boot device-Notebook hard drive ◦ 5th boot device-USB hard disk ◦ 6th boot device-Network controller ● Swap the functions of the fn key and left ctrl key. ● Enable/disable USB legacy support. When enabled, USB legacy support allows the following: ◦ Use of a USB keyboard in Computer - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 103
/disable embedded Bluetooth Device Radio. ● Enable/disable Network Interface Controller (NIC) ● Enable/disable LAN/WLAN Switching. ● Enable/disable Wake on LAN. ● Enable/disable the integrated camera (webcam) ● Enable/disable USB port. ● Enable/disable ExpressCard slot. Computer Setup in Linux 93 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 104
6 Specifications Computer specifications Dimensions Depth Width Height (front to rear) Weight (lowest weight configuration) Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) 24.7 cm (9.7 in) 37.4 cm (14.7 in) 3.2 to 3.7 cm (1.3 to 1.4 in) < 2.25 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 105
39.6-cm (15.6-in) display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 21.0 cm (8.27 in) 35.9 cm (14.1 in) 39.6 cm (15.6) Up to 16.8 million - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 106
to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. 96 Chapter 6 Specifications - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 107
SuperMulti Double-Layer Combo Drive with LightScribe specifications Applicable disc Read Write Random access time DVD CD Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode CD-DA - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 108
with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications Applicable disc Read Write Random access form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM < 230 ms < 180 ms < 180 ms 4.5 MB 3,600 KB - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 109
(IRQ) lines, and memory addresses. If two devices require the same resource and create a device conflict, manually change the resource settings configurations should change resource settings. To view resource settings in Windows 7 and Windows Vista: 1. Select Start > Computer. 2. Click System - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 110
. If the partition is present, an HP Recovery drive is listed in the window. Windows 7 To protect your information, back up your files and folders. In case of system failure, use the backup files to restore the computer. CAUTION: In the event of a hard drive failure, you cannot use the computer to - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 111
Support. Creating recovery discs HP recommends creating recovery discs to be sure that you can restore your system to its original factory HP Web site. Note the following guidelines before creating recovery discs: NOTE: The external hard drive Manager software. ● screen instructions. Windows 7 101 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 112
Display the screen. 2. Copy the screen: To copy only the active window, press alt+prt sc. To copy the entire screen, press prt sc. 3. Open a word-processing document, and then select Edit > Paste. 4. Save the document. ● Back up the information to an optional external hard drive, a network drive, or - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 113
backup process might take over an hour, depending on file size and the speed of the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to set up and create a backup. NOTE: Windows includes the User Account Control feature to improve the - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 114
4. Click System Restore. 5. Follow the on-screen instructions. Performing a recovery NOTE: You can recover only files that you have previously backed up. HP recommends using Recovery Manager to create an entire drive backup as soon as you set up the computer. Recovery Manager software allows you to - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 115
NOTE: Windows has its own built-in repair features, such as System Restore and driver roll-back capabilities. Try these features before using Recovery Manager. NOTE: Recovery Manager recovers only software that was preinstalled at the factory. Software not provided with this computer must be - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 116
reinstalls the original operating system and HP programs and drivers that were installed at the factory. Software, drivers, and updates not installed by HP must be manually reinstalled. Personal files must be restored from a backup. To recover the original hard drive image using f11: 1. If possible - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 117
8 Connector pin assignments Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio-out (headphone) 107 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 118
Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 108 Chapter 8 Connector pin assignments - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 119
RJ-11 (modem) Pin 1 2 3 4 5 6 RJ-45 (network) Signal Unused Tip Ring Unused Unused Unused Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused RJ-11 (modem) 109 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 120
HDMI Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Signal TMDS data 2+ TMDS data 2 shield TMDS data 2- TMDS data 1+ TMDS data 1shield TMDS data 1- TMDS data 0+ TMDS data 0 shield TMDS data 0- TMDS clock+ TMDS clock shield TMDS clock- CEC No connect DDC clock DDC data Ground +5V power Hot - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 121
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground Universal Serial Bus 111 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 122
9 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 123
Requirements for specific countries or regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 124
of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight (1) and the liquid crystal display (LCD - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 125
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 126
4. Remove the two screws (1) that secure each hinge to the display enclosure and lift up to remove the display hinge covers (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 116 Chapter - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 127
7. Turn the display panel assembly upside down and remove all screws that secure the display panel frame to the display panel. 8. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame. 9. Remove the display panel frame (2) from the display - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 128
14. Remove the backlight cables (1) from the clip (2) in the display panel. 15. Turn the display panel upside down. 16. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 129
frame. 18. Disconnect the display cable (1) from the LCD panel. 19. Remove the screws (2) that secure the LCD panel to the display rear panel. 20. Release the LCD panel (3) from the display rear panel. 21. Release the tape (4) that secures the LCD panel to the display rear panel. Display 119 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 130
22. Remove the LCD panel. 23. Recycle the LCD panel and backlight. 120 Chapter 10 Recycling - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 131
RW SuperMulti DL Drive specifications 98 bluetooth module spare part number 23 boot options 87, 92 boot order 87, 92 button sound 87 buttons power 9 TouchPad right/left 7 C cables, service considerations 36 camera module removal 71 spare part number 71 camera, product description 3 caps lock light - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 132
10 Windows applications 10 Windows logo 10 L LAN Power Saving 87 language support 87 latch, battery release 14 legacy support, USB 88, 92 light power 8 lights caps lock 8 Digital Media Slot 13 webcam 11 wireless 8 M Main menu 86 mass storage devices, spare part numbers 27 memory module product - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 133
media cards 4 graphics 2 hard drives 2 keyboard 4 memory module 2 microphone 3 modem module 3 operating system 4 optical drives 3 pointing devices 4 ports 4 power requirements 4 processors 1 product name 1 security 4 serviceability 5 wireless 3 product name 1 R recovering a program or driver 100 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 134
LightScribe 97 hard drive 96 optical drive 97, 98 system resources 99 starting Setup Utility 83 static-shielding materials 39 stringent security 91 supported discs 101 system board removal 74 spare part numbers 20, 74 System Configuration menu 87, 92 system failure or instability 100 system fan 92 - Compaq Presario CQ62-a00 | Compaq Presario CQ62 Notebook PC and HP G62 Notebook - Page 135
Compaq Presario CQ62 Notebook PC
and HP G62 Notebook PC
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.