Compaq Presario SR1600 Warranty and Support Guide - 90 days - Page 2

Where to Get Help

Page 2 highlights

Where to Get Help Follow these steps when you need help: 1 Check the setup poster and the Getting Started Guide for help with setting up and using your PC. 2 For faster help, be sure to register your Compaq Presario home PC on the Web at: http://www.hp.com/apac/register 3 Use Help on your PC to get help with your hardware and software. Click Start and then click Help and Support. 4 For help online, go to the Customer Care Center Web site at http://www.hp.com/support for technical information or to get software updates. 5 If you have not solved the problem, call the Customer Care Center at the appropriate number below. Australia: 1300 721 147 Mon.-Fri. 10 a.m.-9 p.m., Sat.-Sun. 10 a.m.-4 p.m. (local time) Hong Kong SAR: 2802 4098 Macau SAR: 0800-366 Hours: Mon.-Fri. 9 a.m.-6 p.m., Sat. 9 a.m.-1 p.m. India: 1-600-114772 (Toll Free) 0124 2346992 (Toll) 9350623861 (SMS Only) Monday to Saturday 9am-9pm Hours are subject to change without notice Indonesia: (21) 350-3408 Hours: Mon.-Fri. 8 a.m.-5 p.m. Malaysia: 1800 88 8588 Hours: Mon.-Fri. 8:30 a.m.-9:30 p.m., Sat. 8:30 a.m.-12:30 p.m. New Zealand: 0 800 441 147 Mon.-Fri. 10 a.m.-9 p.m., Sat.-Sun. 10 a.m.-4 p.m. (local time) Philippines: (2) 867-3551 Hours: Mon.-Fri. 8:30 a.m.-9:30 p.m., Sat. 8:30 a.m.-12:30 p.m. Singapore: 6272 5300 Hours: Mon.-Fri. 8:30 a.m.-9:30 p.m., Sat. 8:30 a.m.-12:30 p.m. Thailand: (2) 353-9000 Hours: Mon.-Fri. 8:30 a.m.-9:30 p.m., Sat. 8:30 a.m.-12:30 p.m. Vietnam: Call your retailer. Hours are subject to change without notice. Support Web site: http://www.hp.com/support Registration Web site: http://www.hp.com/apac/register Where Are My User's Guides? The User's Guides are on your PC. Click the User's Guides icon on your desktop, or click Start, All Programs, and User's Guides. Documentation is also available at http://www.hp.com/support, where you can search for the support page for your model. Software Support If you have questions about your software, call or visit your software vendor's Web site. The appropriate number or Web address is listed below. Some of these Web addresses may be listed in the Favorites list found in your Internet Explorer browser. Phone and e-mail support may not exist if no information is given. For software not listed, the Customer Care Center provides 30-day limited support. All software titles below may not be included with your PC. Adobe Reader http://www.pacific.adobe.com/support/main.html GameChannel by WildTangent (not available in India) [email protected] http://www.wildtangent.com InterVideo www.intervideo.com Norton AntiVirus and Personal Firewall by Symantec http://www.symantec.com/region/reg_ap/ servsupp.html OzEmail (Australia) 132 884 [email protected] http://homesite.service.ozemail.com.au/ RecordNow! by Sonic (with CD-RW or DVD+RW/+R option only) http://www.sonic.com Xtra (New Zealand) 0800 22 55 98 [email protected] http://www.xtramsn.co.nz 2

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2
Where to Get Help
Follow these steps when you need help:
1
Check the setup poster and the
Getting Started Guide
for
help with setting up and using your PC.
2
For faster help, be sure to register your Compaq Presario
home PC on the Web at:
3
Use Help on your PC to get help with your hardware
and software. Click
Start
and then click
Help and
Support
.
4
For help online, go to the Customer Care Center
Web site at
for
technical information or to get software updates.
5
If you have not solved the problem, call the Customer
Care Center at the appropriate number below.
Australia: 1300 721 147
Mon.–Fri. 10 a.m.–9 p.m., Sat.–Sun. 10 a.m.–4 p.m.
(local time)
Hong Kong SAR: 2802 4098
Macau SAR: 0800-366
Hours: Mon.–Fri. 9 a.m.–6 p.m., Sat. 9 a.m.–1 p.m.
India: 1-600-114772
(Toll Free)
0124 2346992 (Toll)
9350623861
(SMS Only)
Monday to Saturday 9am-9pm
Hours are subject to change without notice
Indonesia: (21) 350-3408
Hours: Mon.–Fri. 8 a.m.–5 p.m.
Malaysia: 1800 88 8588
Hours: Mon.–Fri. 8:30 a.m.–9:30 p.m.,
Sat. 8:30 a.m.–12:30 p.m.
New Zealand: 0 800 441 147
Mon.–Fri. 10 a.m.–9 p.m., Sat.–Sun. 10 a.m.–4 p.m.
(local time)
Philippines: (2) 867-3551
Hours: Mon.–Fri. 8:30 a.m.–9:30 p.m.,
Sat. 8:30 a.m.–12:30 p.m.
Singapore: 6272 5300
Hours: Mon.–Fri. 8:30 a.m.–9:30 p.m.,
Sat. 8:30 a.m.–12:30 p.m.
Thailand: (2) 353-9000
Hours: Mon.–Fri. 8:30 a.m.–9:30 p.m.,
Sat. 8:30 a.m.–12:30 p.m.
Vietnam: Call your retailer.
Hours are subject to change without notice.
Support Web site:
Registration Web site:
Where Are My User’s
Guides?
The User’s Guides are on your PC. Click the
User’s Guides
icon on your desktop, or
click
Start
,
All Programs
, and
User’s Guides
.
Documentation is also available
at
, where you can
search for the support page for your model.
Software Support
If you have questions about your software, call or visit your
software vendor’s Web site. The appropriate number or
Web address is listed below. Some of these Web addresses
may be listed in the Favorites list found in your Internet
Explorer browser. Phone and e-mail support may not exist
if no information is given. For software not listed, the
Customer Care Center provides 30-day limited support. All
software titles below may not be included with your PC.
Adobe Reader
GameChannel by WildTangent
(not available in India)
InterVideo
www.intervideo.com
Norton AntiVirus and Personal Firewall by
Symantec
servsupp.html
OzEmail (Australia)
132 884
RecordNow! by Sonic
(with CD-RW or DVD+RW/+R option only)
Xtra (New Zealand)
0800 22 55 98