Compaq Presario SR1600 Warranty and Support Guide: In Home - 1 year - Page 2

Don't Forget to Register! Click the Registration icon on your desktop, or go to: http://register.hp.com NOTE: You can view your PC product number, model number, and serial number, by pressing the Ctrl, Alt, and S keys on the keyboard at the same time. Registration is quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the product(s) you own. • The HP Newsgram, our monthly online magazine packed full of product news, support tips, project ideas, and much more. Visit us at: http://subscription.support.hp.com Where to Get Help HP offers a wide variety of service and support options, which are available around the clock for Compaq-branded products that are either in or out of warranty. Options to use when you need help: 1 Check the setup poster and the user documentation for help with setting up and using your PC. 2 Use the support tools preinstalled right on your PC. Help & Support Center for help with hardware and software questions. Click Start, and then click Help and Support. PC Tune-up and Repair for tools to keep your PC running smoothly. Click Start, All Programs, PC Help and Tools. SW Repair Wizard to guide you through options to resolve software issues. Click Start, All Programs, PC Help and Tools. 3 Customer Care Web support. For product information, driver updates, troubleshooting, support alerts, and important security information, go to: http://www.hp.com/support 4 Chat online with a qualified support specialist using HP Real-time Chat. Access this 24 hours a day, seven days a week through the Help & Support Center on your PC. 5 If you have not solved the problem, you can contact Total Care by phone 24 hours a day, seven days a week, in English, Spanish, and French (Canada only) at: 1-(800)-652-6672 (1-800-OK Compaq) When you call, please have your product model number, serial number, and date of purchase available. Telephone support is free during your limited warranty period. Where Are My User's Guides? The User's Guides are on your PC. Click the User's Guides icon on your desktop, or click Start, All Programs, and User's Guides. Documentation is also available at http://www.hp.com/support, where you can search for the support page for your model. Software Support America Online U.S.: 888-346-3704 Canada: 888-265-4357 http://www.aol.com Apple - iTunes http://www.apple.com AT&T WorldNet 800-400-1447 - http://www.att.net CompuServe 2000 800-944-9871 - http://www.compuserve.com Corel http://www.corel.com Detto Technologies 866-338-8663 - http://www.detto.com EarthLink Dial-up customer service: 800-890-6356 Dial-up technical support: 800-890-5128 Broadband customer service and technical support 888-829-8466 http://www.earthlink.net 2