Compaq Presario V5000 Notebook PC User Guide - Page 8

Routine Care, Troubleshooting, Electrostatic Discharge, Preparing to contact Customer Care - drivers

Page 8 highlights

Installing a BIOS update 140 Downloading and installing other software 141 System recovery ...1. 42 Safeguarding your information 142 Using System Restore ...142 Creating a restore point 142 Restoring to a restore point 143 Reinstalling applications ...143 Reinstalling applications from the hard drive 143 Reinstalling applications from discs 143 Repairing the operating system 144 Reinstalling the operating system 145 Back up your system 145 Reinstall the operating system 146 Reinstalling device drivers and other software 147 Update reinstalled software 147 14 Routine Care Hardware maintenance ...149 Battery pack ...150 Disposing of a used battery pack 150 TouchPad and keyboard ...151 Display ...151 Drives ...152 Using Disk Defragmenter 152 Using Disk Cleanup 152 Regular tune-ups ...153 Traveling and shipping ...154 15 Troubleshooting Quick checklist ...155 The computer will not start up 155 The computer screen is blank 156 The software is functioning abnormally 156 The computer is turned on, but is not responding 157 The computer is extremely warm 157 An external device is not working 157 The computer cannot connect to a wireless local area network (WLAN 158 Customer Care ...159 Preparing to contact Customer Care 159 Contacting Customer Care by e-mail or telephone 159 Taking the computer to a service partner 159 16 Electrostatic Discharge Preventing electrostatic discharge ...161 Handling drives ...161 Handling internal components 161 Grounding methods ...162 Index...1. 63 viii ENWW

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Installing a BIOS update
...................................................................................
140
Downloading and installing other software
.......................................................
141
System recovery
.................................................................................................................................
142
Safeguarding your information
...........................................................................................
142
Using System Restore
.......................................................................................................
142
Creating a restore point
.....................................................................................
142
Restoring to a restore point
...............................................................................
143
Reinstalling applications
....................................................................................................
143
Reinstalling applications from the hard drive
....................................................
143
Reinstalling applications from discs
..................................................................
143
Repairing the operating system
.........................................................................................
144
Reinstalling the operating system
......................................................................................
145
Back up your system
.........................................................................................
145
Reinstall the operating system
..........................................................................
146
Reinstalling device drivers and other software
..................................................................
147
Update reinstalled software
..............................................................................
147
14
Routine Care
Hardware maintenance
......................................................................................................................
149
Battery pack
.......................................................................................................................
150
Disposing of a used battery pack
......................................................................................
150
TouchPad and keyboard
....................................................................................................
151
Display
...............................................................................................................................
151
Drives
.................................................................................................................................
152
Using Disk Defragmenter
..................................................................................
152
Using Disk Cleanup
...........................................................................................
152
Regular tune-ups
................................................................................................................................
153
Traveling and shipping
.......................................................................................................................
154
15
Troubleshooting
Quick checklist
....................................................................................................................................
155
The computer will not start up.
...........................................................................................
155
The computer screen is blank.
...........................................................................................
156
The software is functioning abnormally.
............................................................................
156
The computer is turned on, but is not responding.
............................................................
157
The computer is extremely warm.
.....................................................................................
157
An external device is not working.
.....................................................................................
157
The computer cannot connect to a wireless local area network (WLAN).
........................
158
Customer Care
...................................................................................................................................
159
Preparing to contact Customer Care
.................................................................................
159
Contacting Customer Care by e-mail or telephone
...........................................................
159
Taking the computer to a service partner
..........................................................................
159
16
Electrostatic Discharge
Preventing electrostatic discharge
.....................................................................................................
161
Handling drives
..................................................................................................................
161
Handling internal components
...........................................................................................
161
Grounding methods
............................................................................................................................
162
viii
ENWW
Index
....................................................................................................................................................................
163