Installing a BIOS update
...................................................................................
140
Downloading and installing other software
.......................................................
141
System recovery
.................................................................................................................................
142
Safeguarding your information
...........................................................................................
142
Using System Restore
.......................................................................................................
142
Creating a restore point
.....................................................................................
142
Restoring to a restore point
...............................................................................
143
Reinstalling applications
....................................................................................................
143
Reinstalling applications from the hard drive
....................................................
143
Reinstalling applications from discs
..................................................................
143
Repairing the operating system
.........................................................................................
144
Reinstalling the operating system
......................................................................................
145
Back up your system
.........................................................................................
145
Reinstall the operating system
..........................................................................
146
Reinstalling device drivers and other software
..................................................................
147
Update reinstalled software
..............................................................................
147
14
Routine Care
Hardware maintenance
......................................................................................................................
149
Battery pack
.......................................................................................................................
150
Disposing of a used battery pack
......................................................................................
150
TouchPad and keyboard
....................................................................................................
151
Display
...............................................................................................................................
151
Drives
.................................................................................................................................
152
Using Disk Defragmenter
..................................................................................
152
Using Disk Cleanup
...........................................................................................
152
Regular tune-ups
................................................................................................................................
153
Traveling and shipping
.......................................................................................................................
154
15
Troubleshooting
Quick checklist
....................................................................................................................................
155
The computer will not start up.
...........................................................................................
155
The computer screen is blank.
...........................................................................................
156
The software is functioning abnormally.
............................................................................
156
The computer is turned on, but is not responding.
............................................................
157
The computer is extremely warm.
.....................................................................................
157
An external device is not working.
.....................................................................................
157
The computer cannot connect to a wireless local area network (WLAN).
........................
158
Customer Care
...................................................................................................................................
159
Preparing to contact Customer Care
.................................................................................
159
Contacting Customer Care by e-mail or telephone
...........................................................
159
Taking the computer to a service partner
..........................................................................
159
16
Electrostatic Discharge
Preventing electrostatic discharge
.....................................................................................................
161
Handling drives
..................................................................................................................
161
Handling internal components
...........................................................................................
161
Grounding methods
............................................................................................................................
162
viii
ENWW
Index
....................................................................................................................................................................
163