Compaq Pro 6300 Illustrated Parts & Service Map Pro 6300 All-in-One Busine - Page 2

HP Compaq Pro 6300 All-in-One,

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Standard and Optional Boards Misc boards 1 Webcam 2 Converter board 3 AMD Radeon HD 7650A 2-GB MXM discrete graphics board * NVIDIA GeForce GT 630M 2-GB MXM 3.0A discrete graphics board 4 HP WLAN 802.11 a/b/g/n * HP WLAN 802.11 b/g/n * HP WLAN 802.11 a/b/g/n + Bluetooth 4.0 5 Power button board System boards (include replacement thermal material) * System board for use in models without Windows 8 * System board for use in models with Windows Standard * System board for use in models with Windows Professional * System board - NetClone (open source) Memory modules (SODIMM, PC3-12800, CL11) * 8-GB * 4-GB * 2-GB Intel Core i7 processors (include thermal material) * 3770s, 3.1 GHz, 8-MB L3 cache Intel Core i5 processors (include thermal material) * 3570s, 3.1 GHz, 6-MB L3 cache * 3475s, 2.9 GHz, 6-MB L3 cache * 3470s, 2.9 GHz, 6-MB L3 cache Intel Core i3 processors (include thermal material) * 3240, 3.4 GHz, 3-MB L3 cache (65-W) * 3225, 3.3 GHz, 3-MB L3 cache (55-W) * 3220, 3.3 GHz, 3-MB L3 cache (65-W) * 3210, 3.2 GHz, 3-MB L3 cache (65-W) * 2130, 3.4 GHz, 3-MB L3 cache (65-W) * 2120, 3.3 GHz, 3-MB L3 cache (65-W) Intel Pentium processors (include thermal material) * G2130, 32 GHz, 3-MB L3 cache * G2020, 2.9 GHz, 3-MB L3 cache * G2010, 2.8 GHz, 3-MB L3 cache * G870, 3.1 GHz, 3-MB L3 cache * G860, 3.0 GHz, 3-MB L3 cache * G640, 2.8 GHz, 3-MB L3 cache Intel Celeron processors (include thermal material) * G1620, 2.7 GHz, 2-MB L3 cache * G1610, 2.6 GHz, 2-MB L3 cache * G550, 2.6 GHz, 2-MB L3 cache * G540, 2.5 GHz, 2-MB L3 cache * G460, 1.7 GHz, 1-MB L3 cache * Not shown 698198-001 698200-001 708866-001 708867-001 652165-001 654602-001 697316-001 698204-001 657238-001 657238-501 657238-601 699944-001 689374-001 689373-001 689372-001 689370-001 695079-001 695078-001 695077-001 688951-001 689578-001 688950-001 715895-001 665120-001 638629-001 715898-001 715897-001 715896-001 691936-001 665123-001 691935-001 715894-001 715893-001 691934-001 665119-001 682410-001 Diagnostic LEDs LED Color LED Activity State/Message Power Power Power Power Power Power Power Power Power Power Power Power none Green Green Red Red Red Red Red Red Red Red Red Red none On Computer on 1 blink every 2 seconds Normal Suspend Mode 1 blink every second followed CPU thermal shutdown by a 2 second pause 3 blinks, 1 blink every second Processor not installed followed by a 2 second pause 4 blinks, 1 blink every second Power failure (power supply overload) followed by a 2 second pause 5 blinks, 1 blink every second Pre-video memory error followed by a 2 second pause 6 blinks, 1 blink every second Pre-video graphics error followed by a 2 second pause 7 blinks, 1 blink every second System board failure (ROM) followed by a 2 second pause 8 blinks, 1 blink every second Invalid ROM based on Checksum followed by a 2 second pause 9 blinks, 1 blink every second System powers on but is unable to boot followed by a 2 second pause 11 blinks, 1 blink every second Current processor does not support a followed by a 2 second pause feature previously enabled. 12 blinks, 1 blink every second MXM thermal shutdown followed by a 2 second pause System does not power on and System unable to power on LEDs are not flashing Miscellaneous Parts 1 Heat sink for use with graphics board 2 Heat sink for use with the processor 3 Stand cover 4 Fan/blower 5 Serial port assembly 6 Cable routing bracket 7 Speakers (left and right) * Thermal pad (76mm*29mm*2.25mm) * VESA plate * HP keyed cable lock * Optical drive insert * Card reader insert * Card reader, 6-in-1 * Hard drive isolation grommet * Transceiver for use with wireless mouse and keyboard * Mouse, PS2, optical * Mouse, washable * Mouse, wireless * Mouse, USB, optical * Mouse, USB, laser * Mouse, washable * Webcam assembly kit for models without a webcam (includes webcam cover for bezel) * Antenna kit * Kit for use in models without a webcam *Not shown 698214-001 698201-001 698225-001 698196-001 698212-001 698224-001 698197-001 706557-001 701672-001 626729-002 698222-001 698220-001 698219-001 450712-001 674319-001 674315-001 619580-001 674317-001 674316-001 674318-001 608150-001 698227-001 698218-001 698227-001 Common POST Error Messages Screen Message Probable Cause Recommended Action 101-Option ROM Error System ROM checksum error. 1. Verify ROM, reflash if required 2. Clear CMOS memory, reboot 3. Replace system board 103-System Board Failure DMA, timers 1. Clear CMOS memory. 2. Replace system board. 164-Memory Size Error and 201-Memory Error Incorrect memory configuration 1. Run Setup (F10). 2. Check DIMMs for proper seating, type, compatibility. 3. Remove DIMMs singularly and reboot to isolate faulty DIMM. 4. Replace system board. 214-DIMM Configuration Warning Populated DIMM configura- 1. Check DIMMs for proper tion is not optimized seating, type, compatibility. 2. Rearrange the DIMMs so that each channel has the same amount of memory. 301-, 304-Keyboard error Keyboard failure. Check kybd connection or keys. Check connector for bent or missing pins. Replace kybd. If 304, possible system board problem. 501-Display Adapter Failure Graphics display controller. 1. Reseat graphics card. 2. Clear CMOS. 3. Replace graphics card. 1720-SMART Hard Drive Hard drive is about to fail. Detects Imminent Failure 1. Determine if hard drive is giving correct error message. Enter Computer Setup and run the Drive Protection System test under Storage > DPS Self-test. 2. Apply hard drive firmware patch if applicable. 3. Back up contents and replace hard drive. HP Compaq Pro 6300 All-in-One 703565-002 page 2

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HP Compaq Pro 6300 All-in-One
703565-002
page 2
Standard and Optional Boards
Misc boards
1
Webcam
698198-001
2
Converter board
698200-001
3
AMD Radeon HD 7650A 2-GB MXM discrete graphics board
708866-001
*
NVIDIA GeForce GT 630M 2-GB MXM 3.0A discrete graphics board
708867-001
4
HP WLAN 802.11 a/b/g/n
652165-001
*
HP WLAN 802.11 b/g/n
654602-001
*
HP WLAN 802.11 a/b/g/n + Bluetooth 4.0
697316-001
5
Power button board
698204-001
System boards (include replacement thermal material)
*
System board for use in models without Windows 8
657238-001
*
System board for use in models with Windows Standard
657238-501
*
System board for use in models with Windows Professional
657238-601
*
System board - NetClone (open source)
699944-001
Memory modules (SODIMM, PC3-12800, CL11)
*
8-GB
689374-001
*
4-GB
689373-001
*
2-GB
689372-001
Intel Core i7 processors (include thermal material)
*
3770s, 3.1 GHz, 8-MB L3 cache
689370-001
Intel Core i5 processors (include thermal material)
*
3570s, 3.1 GHz, 6-MB L3 cache
695079-001
*
3475s, 2.9 GHz, 6-MB L3 cache
695078-001
*
3470s, 2.9 GHz, 6-MB L3 cache
695077-001
Intel Core i3 processors (include thermal material)
*
3240, 3.4 GHz, 3-MB L3 cache (65-W)
688951-001
*
3225, 3.3 GHz, 3-MB L3 cache (55-W)
689578-001
*
3220, 3.3 GHz, 3-MB L3 cache (65-W)
688950-001
*
3210, 3.2 GHz, 3-MB L3 cache (65-W)
715895-001
*
2130, 3.4 GHz, 3-MB L3 cache (65-W)
665120-001
*
2120, 3.3 GHz, 3-MB L3 cache (65-W)
638629-001
Intel Pentium processors (include thermal material)
*
G2130, 32 GHz, 3-MB L3 cache
715898-001
*
G2020, 2.9 GHz, 3-MB L3 cache
715897-001
*
G2010, 2.8 GHz, 3-MB L3 cache
715896-001
*
G870, 3.1 GHz, 3-MB L3 cache
691936-001
*
G860, 3.0 GHz, 3-MB L3 cache
665123-001
*
G640, 2.8 GHz, 3-MB L3 cache
691935-001
Intel Celeron processors (include thermal material)
*
G1620, 2.7 GHz, 2-MB L3 cache
715894-001
*
G1610, 2.6 GHz, 2-MB L3 cache
715893-001
*
G550, 2.6 GHz, 2-MB L3 cache
691934-001
*
G540, 2.5 GHz, 2-MB L3 cache
665119-001
*
G460, 1.7 GHz, 1-MB L3 cache
682410-001
* Not shown
Diagnostic LEDs
LED
Color
LED Activity
State/Message
Power
Green
On
Computer on
Power
Green
1 blink every 2 seconds
Normal Suspend Mode
Power
Red
1 blink every second followed
by a 2 second pause
CPU thermal shutdown
Power
Red
3 blinks, 1 blink every second
followed by a 2 second pause
Processor not installed
Power
Red
4 blinks, 1 blink every second
followed by a 2 second pause
Power failure (power supply overload)
Power
Red
5 blinks, 1 blink every second
followed by a 2 second pause
Pre-video memory error
Power
Red
6 blinks, 1 blink every second
followed by a 2 second pause
Pre-video graphics error
Power
Red
7 blinks, 1 blink every second
followed by a 2 second pause
System board failure (ROM)
Power
Red
8 blinks, 1 blink every second
followed by a 2 second pause
Invalid ROM based on Checksum
Power
Red
9 blinks, 1 blink every second
followed by a 2 second pause
System powers on but is unable to boot
Power
Red
11 blinks, 1 blink every second
followed by a 2 second pause
Current processor does not support a
feature previously enabled.
Power
Red
12 blinks, 1 blink every second
followed by a 2 second pause
MXM thermal shutdown
none
none
System does not power on and
LEDs are not flashing
System unable to power on
Miscellaneous Parts
1
Heat sink for use with graphics board
698214-001
2
Heat sink for use with the processor
698201-001
3
Stand cover
698225-001
4
Fan/blower
698196-001
5
Serial port assembly
698212-001
6
Cable routing bracket
698224-001
7
Speakers (left and right)
698197-001
*
Thermal pad (76mm*29mm*2.25mm)
706557-001
*
VESA plate
701672-001
*
HP keyed cable lock
626729-002
*
Optical drive insert
698222-001
*
Card reader insert
698220-001
*
Card reader, 6-in-1
698219-001
*
Hard drive isolation grommet
450712-001
*
Transceiver for use with wireless mouse and keyboard
674319-001
*
Mouse, PS2, optical
674315-001
*
Mouse, washable
619580-001
*
Mouse, wireless
674317-001
*
Mouse, USB, optical
674316-001
*
Mouse, USB, laser
674318-001
*
Mouse, washable
608150-001
*
Webcam assembly kit for models without a webcam (includes webcam
cover for bezel)
698227-001
*
Antenna kit
698218-001
*
Kit for use in models without a webcam
698227-001
*Not shown
Common POST Error Messages
Screen Message
Probable Cause
Recommended Action
101-Option ROM Error
System ROM checksum
error.
1. Verify ROM, reflash if required
2. Clear CMOS memory, reboot
3. Replace system board
103-System Board
Failure
DMA, timers
1. Clear CMOS memory.
2. Replace system board.
164-Memory Size Error
and
201-Memory Error
Incorrect memory configu-
ration
1. Run Setup (F10).
2. Check DIMMs for proper
seating, type, compatibility.
3.
Remove DIMMs singularly and
reboot to isolate faulty DIMM.
4. Replace system board.
214-DIMM Configura-
tion Warning
Populated DIMM configura-
tion is not optimized
1. Check DIMMs for proper
seating, type, compatibility.
2. Rearrange the DIMMs so that
each channel has the same
amount of memory.
301-, 304-Keyboard error
Keyboard failure.
Check kybd connection or keys.
Check connector for bent or miss-
ing pins. Replace kybd. If 304,
possible system board problem.
501-Display Adapter
Failure
Graphics display controller.
1. Reseat graphics card.
2. Clear CMOS.
3. Replace graphics card.
1720-SMART Hard Drive
Detects Imminent Failure
Hard drive is about to fail.
1.
Determine if hard drive is giving
correct error message. Enter
Computer Setup and run the
Drive Protection System test
under
Storage > DPS Self-test
.
2. Apply hard drive firmware
patch if applicable.
3. Back up contents and replace
hard drive.