Compaq ProLiant 400 HP Insight Diagnostics Online Edition Featuring Survey Uti - Page 2

Executive Summary Introduction In today's business environment, server availability has become key to the success of many businesses that depend on the uninterrupted operation of its servers. System administrators increasingly rely upon proactive server management tools developed to aid in optimizing the performance of the system and identifying potential problems before they affect users on the system. In the event that a problem does occur, these tools must be available to allow system administrators to resolve problems quickly, and without taking the server offline, (while the server is not in an OS session). Tools that provide online (while the system is in an OS session) serviceability increase server availability and minimize the interruption of daily business activities. Insight Diagnostics Online Edition is a component of the ProLiant Essentials suite of management products. The ProLiant Essential Management Packs play an integral role in the Adaptive Enterprise strategy led by HP. More about the ProLiant Essentials and Adaptive Enterprise business strategy can be found at: http://h18004.www1.hp.com/products/servers/proliantessentials/index.html http://h71028.www7.hp.com/enterprise/cache/6842-0-0-0-121.aspx With the complexity of today's server applications and the critical nature of data stored on servers, maximizing server availability is a requirement for maintaining the successful operation of a business. Insight Diagnostics Online Edition is a service tool that delivers enhanced serviceability for ProLiant servers and increases overall availability. The initial release of Insight Diagnostics Online Edition represents an enhancement to currently available service tools such as Inspect and Survey Utility. Inspect has long been used as an offline utility to capture detailed hardware configuration information such as the types of hardware devices. The Survey Utility was the traditional online utility used to gather software and critical error log information. Insight Diagnostics Online Edition replaces this capability by capturing software information in addition to the hardware elements, allowing access to and management of the Integrated Management Log, and the ability to manage and compare various Survey sessions. Service tools, such as Insight Diagnostics Online Edition, can be invaluable in quickly resolving server problems. To streamline the service process and resolve problems quickly, it is necessary to have the right information available at the time a service call is placed. The primary information requirement and the one that provides the greatest insight into potential server issues is the configuration of the system. Insight Diagnostics Online Edition delivers this critical data, and addresses customer requirements for enhanced service tools and higher server availability through its comprehensive feature design: Online installation and deployment-Insight Diagnostics Online Edition is easily deployed from the ProLiant Support Pack. Operation-There is not a requirement to take the server offline or reboot the server to use Insight Diagnostics Online Edition. Comprehensive configuration capture under a single tool-Gathers detailed hardware and operating system configuration information under a single tool. Automatic configuration audit trail-Automatically maintains a configuration history for the server. By storing multiple configuration snapshots and highlighting changes and differences, the utility can provide a detailed record of the server history.