Compaq ProLiant 5500 Compaq ProLiant Cluster HA/F100 and HA/F200 Administrator - Page 133
Table 6-3, Solving Shared Storage Problems, Compaq, RA4000 Storage System User, Guide
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6-8 Compaq ProLiant Clusters HA/F100 and HA/F200 Administrator Guide Table 6-3 Solving Shared Storage Problems continued Problem Possible Cause Drive(s) in the Compaq StorageWorks RAID Array 4000 are not recognized. Possible drive configuration problems. Action 1. Run the Compaq Array Configuration Utility online. This utility can be run online if at least one logical drive is configured and recognized. 2. Run the Compaq Array Configuration Utility offline. Shut down the server(s) and reboot with either the SmartStart CD or with diskette number 1 of the Array Configuration Utility. 3. If all drives are not recognized by the Array Configuration Utility, verify all Gigabit Interface Converter-Shortwave (GBIC-SW) modules are properly seated. 4. Verify all Fibre Channel cables are properly connected to the GBIC-SW modules. For details on how to connect the GBIC-SW modules and fibre cables, see the Compaq RA4000 Storage System User Guide. 5. When all drives are recognized and configured correctly, run Disk Administrator. 6. Verify all drive volumes appear in Disk Administrator and that each has a permanent drive letter assigned. 7. Verify the drive letter assignments on the second cluster node match the assignments on the first cluster node. continued