Compaq W8000 Microsoft Windows 98 Second Edition (SE) and Windows NT Workstati - Page 7

WINDOWS 98 SE AND NT 4.0 RETIREMENT(cont.) ... Windows 98 SE and NT 4.0 Support 13. Will Compaq continue to support Windows 98 and NT 4.0? Compaq will continue to provide 90-day software technical support on designated systems shipped through PCCS services and preinstalled with Windows 98 SE or NT 4.0. 14. Will Microsoft continue to support Windows 98 and NT 4.0? In addition to Premier Support, paid incident support, paid hotfix support, and online support information will be available. For more details please see http://www.microsoft.com/windows/lifecycle.asp 15. Will PCCS provide restore CDs for computers shipped with Windows 98 SE or NT 4.0 after June 30, 2002? No. Compaq is not authorized to provide restore media for these operating systems after July 1, 2002. Customers need to make backup copies of their Windows 98 SE or NT 4.0 images preinstalled by PCCS. In the event of hard drive failure, customers should contact PCCS or Compaq Customer Support. 16. How would customers obtain Microsoft Certificate of Authenticity (COA) numbers if they use their Windows XP Professional Downgrade rights to install Windows 98/NT? Customers who have an Enterprise Licensing Agreement with Microsoft, and are using their own Windows 98/NT image, need to obtain COA numbers from Microsoft. If retail/DSP versions are installed, then the COA numbers that come with the retail/DSP versions should be used. In the case of PCCS installation of Windows 98/NT, preinstalled operating system is ready-to-run and COA numbers are not needed. 7 April 2002