Compaq d260 Business Desktop d260 Series, Service Reference Guide, First Editi - Page 79
Solving Hard Drive Problems
View all Compaq d260 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 79 highlights
Solving Hard Drive Problems Solving Hard Drive Problems Problem Cause Hard drive error occurs. Hard disk has bad sectors or has failed. Disk transaction problem. Either the directory structure is bad or there is a problem with a file. Drive not found (identified). Loose cable. The system may not have automatically recognized a newly installed device. Drive jumper settings may be incorrect. Nonsystem disk/NTLDR missing message. System is trying to start from a non bootable diskette. System is trying to start from a damaged hard drive. System files missing or not properly installed. Second Ultra ATA hard drive does not perform optimally. Hard drive boot disabled in Computer Setup. Using the wrong cable for the drive type. Solution Use a utility to locate and block usage of bad sectors. If necessary, reformat the hard disk. In Windows XP, right-click Start, click Explore, and select a drive. Select File > Properties > Tools. Under Error-checking, click Check Now. Check cable connections. 1. Run Computer Setup. 2. If the system still does not recognize the new device, check to see if the device is listed within Computer Setup. If it is listed, the probable cause is a driver problem. If it is not listed, the probable cause is a hardware problem. If the drive is a secondary drive that has just been installed on the same cable as the primary drive, verify that the jumpers for both drives are set correctly. Remove the diskette from the diskette drive. 1. Insert a bootable diskette into the diskette drive and restart the computer. 1. Insert a bootable system diskette and restart. 2. Verify hard drive is partitioned and formatted. 3. Install system files for the appropriate operating system if necessary. Run Computer Setup and enable the hard drive entry in the Boot Device Priority. Reinstall the second Ultra ATA hard drive using an 80-conductor cable (standard on select models.) Service Reference Guide, d260 377977-AA1 D-7