Compaq d530 HP Compaq Business Desktop d330 & d530 Series Personal Compute - Page 2

Security Functions, Diagnostic Functions, Error Conditions and Messages - power supply

Page 2 highlights

Security Functions (Continued) To change a password: 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the Computer. To change the setup password, run Computer Setup. 2. When the key icon appears, type your current password, a slash (/) or alternate de- limiter character, your new password, another slash (/) or alternate delimiter character, and your new password again as shown: current password/new password/new password. NOTE: Type the new password carefully since the actual characters do not appear on the screen. 3. Press the enter key. The new password will take effect the next time the computer is restarted. To delete a password using Setup: 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the Computer. To delete the setup password, run Computer Setup (F10). 2. When the key icon appears, type your current password followed by a slash (/) or alternate delimiter character as shown. Example: currentpassword/ 3. Press the Enter key. To delete the Setup password by clearing CMOS: 1. Shut down (Power down) the system and disconnect the power cord from the outlet or the system unit. 2. Remove the chassis cover. 3. On the system board, press and release the CMOS clear switch. 4. Replace the chassis cover and reconnect the power cord. To delete or disable the Power On password: 1. Shut down (Power down) the system and disconnect the power cord from the outlet or the system unit. 2. Remove the chassis cover. 3. On the system board, remove the jumper on pins 1 and 2 of header E49 and place only on pin 2. 4. Replace the chassis cover and reconnect the power cord. Security Features Feature Purpose How It Is Established Removable Media Prevents booting from removable media Boot Control drives. Setup Utilities. [1] Serial, Parallel, USB, or Infrared Interface Control Prevents data transfer through integrated serial, parallel, USB, or infrared interface. Setup Utilities. [1] Power-On Password Prevents use of computer until password is Setup Utilities. [1] entered. Can apply to both initial startup and restart. Setup Password Prevents reconfiguration of computer until Setup Utilities. [1] password is entered. Network Server Provides unique security features for Mode computer used as server. Setup Utilities. [1] DriveLock Prevents unauthorized access to data on drives supporting password protection. Setup Utilities. [1] Smart Software-controllable solenoid that, when Cover Lock [2][3] activated, prevents unauthorized access to chassis interior. Setup Utilities. [1] Smart Cover Sensor [3] Indicates computer cover or side panel has been removed. Can be set to require password for restart after cover or panel removal. Setup Utilities. [1] Master Boot Record (MBR) Security May prevent unintentional or malicious changes to MBR of the current bootable disk and provides a means of recovering "last known" parameters. Setup Utilities. [1] Drive Protection System (DPS Diagnostic tool built into hard drives on select models designed to discover problems that might result in unwarranted drive replacement. Setup Utilities or Diagnostics for Windows. Memory Change Detects addition or removal of memory Alerts modules. Notifies system administrator. Refer to Intelligent Manageability Guide. Ownership Tag Displays ownership information as defined Setup Utilities. [1] by system administrator during system startup. (Protected by setup password). Kensington CableLock Provision Inhibits access to interior of computer chassis. Can also be used to secure computer to a fixed object for prevent theft. Requires Kensington cable lock accessory to secure computer to a fixed object. NOTES: [1] For more information about Setup Utilities refer to the Computer Setup Guide. [2] If for any reason the Setup utility is not accessible to unlock the Smart Cover Lock then a FailSafe key is required to bypass the Smart Cover Lock and open the computer. Refer to the Hardware Reference Guide on how to use the FailSafe key. To order a FailSafe key contact HP or your HP reseller. [3] Available on select models. Diagnostic Functions Diagnostic functions are provided by the Setup Utility (in system ROM) and by Diagnostics for Windows. Diagnostics for Windows provides detailed system information including: • Processor type and speed • Memory amount, mapping, and integrity • Hardware peripheral availability/settings • Hard drive type, space used/available • System identification, asset tracking Diagnostics for Windows may be pre installed on some models and can be downloaded free of charge from www.hp.com. Error Conditions and Messages PS/2 Keyboard LED Indications NUM lock Caps Lock Scroll Lock LED LED LED Event Blinking [1] Off [1] Off [1] Memory Failure Off [2] Blinking [2] Off [2] Graphics controller failure Off [3] Off [3] Blinking [3] System failure prior to graphics controller initialization On Off Off ROMPaq diskette not present, faulty, or drive problem Off On Off Password prompt Blinking [4] Blinking [4] Blinking [4] Invalid ROM and/or flash failed Blinking [4] Blinking [5] Blinking [5] Keyboard locked in network mode On [6] On [6] On [6] Successful ROM flash NOTES: [1] Accompanied by 1 short, 2 long beeps [2] Accompanied by 1 long, 2 short beeps [3] Accompanied by 2 long, 1 short beeps [4] All LEDs will blink in sync twice, accompanied by 1 long and 3 short beeps [5] LEDs will blink in sequence (NUM, Caps, then Scroll Lock) [6] Accompanied by rising beep tone Chassis LED and Beep Messages Power LED # Beeps Event Steady green None S0 System on (normal operation) Blinks green @ 0.5 Hz None S1 Suspend Blinks green @ 0.5 Hz None S3 Suspend to RAM Off (clear) None S4 Suspend to disk Off (clear) None S5 Soft off Blinks red 2 times @ 1 Hz [1] None Processor thermal shutdown Blinks red 3 times @ 1 Hz [1] None Processor not seated / installed Blinks red 4 times @ 1 Hz [1] None Power supply failure Blinks red 5 times @ 1 Hz [1] 5 Memory error Blinks red 6 times @ 1 Hz [1] 6 Video error Blinks red 7 times @ 1 Hz [1] 7 PCA failure Blinks red 8 times @ 1 Hz [1] 8 Invalid ROM checksum (error) NOTE: [1] Repeated after 2 second pause Common POST Error Messages Screen Message Beeps Probable Cause 101-Option ROM Error 1L, 1S 1. System ROM checksum error. 2. Expansion card. 3. CMOS corruption. 4. System board 102-, 103System Board Failure none DMA, timers 164-Memory 2S Incorrect memory Size Error configuration. 201-Memory Error 202-Memory Type Mismatch 212-Failed Processor 301-, 304Keyboard Error 411-Network Interface Card Interrupt Conflict 501-Display Adapter Failure none none none none 2S 1L, 2S RAM failure DIMMs do not match. Processor has failed to initialize. Keyboard failure. NIC interrupt conflicts with another device. Graphics controller. 602-Diskette none Diskette in drive A not Boot Error bootable 1720-, 1721- none Hard drive is about to SMART fail. Hard Drive Detects Imminent Failure 178x, 179xHard Drive Failure none Hard drive or hard drive circuitry failure. Recommended Action 1. Verify ROM, reflash if required. 2. Remove suspected expansion card, reboot. 3. Clear CMOS memory, reboot. 4. Replace system board. 1. Clear CMOS memory. 2. Remove expansion boards. 3. Replace system board. 1. Run Setup (F10). 2. Check DIMMs for proper seating, proper type, and HP compatibility. 3. Remove DIMMs singularly and reboot to isolate faulty DIMM. Same as 164. Same as 164. 1. Check processor seating. 2. Replace processor. Check keyboard connection or keys. Replace keyboard. If 304, possible system board problem Reset IRQ (reboot system). 1. Reseat graphics card. 2. Check monitor connection. 3. Replace graphics card. Remove/replace diskette. Run drive protection system test if available. Check for firmware patch for erroneous error message. Run Setup or hard drive diagnostics. Replace hard drive. NOTES: L = long, S = short

  • 1
  • 2

Security Functions
(Continued)
To change a password:
1.
Turn on or restart the computer. If you are in Windows, click Start > Shut Down >
Restart the Computer. To change the setup password, run Computer Setup.
2.
When the key icon appears, type your current password, a slash (/) or alternate de-
limiter character, your new password, another slash (/) or alternate delimiter character,
and your new password again as shown:
current password/new password/new password.
NOTE: Type the new password carefully since the actual characters do not appear
on the screen.
3.
Press the enter key.
The new password will take effect the next time the computer is restarted.
To delete a password using Setup:
1.
Turn on or restart the computer. If you are in Windows, click Start > Shut Down >
Restart the Computer. To delete the setup password, run Computer Setup (F10).
2.
When the key icon appears, type your current password followed by a slash (/) or
alternate delimiter character as shown. Example:
currentpassword/
3.
Press the Enter key.
To delete the Setup password by clearing CMOS:
1.
Shut down (Power down) the system and disconnect the power cord from the outlet
or the system unit.
2.
Remove the chassis cover.
3.
On the system board, press and release the CMOS clear switch.
4.
Replace the chassis cover and reconnect the power cord.
To delete or disable the Power On password:
1.
Shut down (Power down) the system and disconnect the power cord from the outlet
or the system unit.
2.
Remove the chassis cover.
3.
On the system board, remove the jumper on pins 1 and 2 of header E49 and place
only on pin 2.
4.
Replace the chassis cover and reconnect the power cord.
NOTES:
[1] For more information about Setup Utilities refer to the Computer Setup Guide.
[2] If for any reason the Setup utility is not accessible to unlock the Smart Cover Lock then a
FailSafe key is required to bypass the Smart Cover Lock and open the computer. Refer to the
Hardware Reference Guide on how to use the FailSafe key. To order a FailSafe key contact
HP or your HP reseller.
[3] Available on select models.
Diagnostic Functions
Diagnostic functions are provided by the Setup Utility (in system ROM) and by Diagnostics
for Windows. Diagnostics for Windows provides detailed system information including:
Processor type and speed
Memory amount, mapping, and integrity
Hardware peripheral availability/settings
Hard drive type, space used/available
System identification, asset tracking
Diagnostics for Windows may be pre installed on some models and can be downloaded free of
charge from www.hp.com.
Error Conditions and Messages
NOTES:
[1] Accompanied by 1 short, 2 long beeps
[2] Accompanied by 1 long, 2 short beeps
[3] Accompanied by 2 long, 1 short beeps
[4] All LEDs will blink in sync twice, accompanied by 1 long and 3 short beeps
[5] LEDs will blink in sequence (NUM, Caps, then Scroll Lock)
[6] Accompanied by rising beep tone
NOTE:
[1] Repeated after 2 second pause
NOTES:
L = long,
S = short
Security Features
Feature
Purpose
How It Is
Established
Removable Media
Boot Control
Prevents booting from removable media
drives.
Setup Utilities. [1]
Serial, Parallel,
USB, or Infrared
Interface Control
Prevents data transfer through integrated
serial, parallel, USB, or infrared interface.
Setup Utilities. [1]
Power-On
Password
Prevents use of computer until password is
entered. Can apply to both initial startup
and restart.
Setup Utilities. [1]
Setup Password
Prevents reconfiguration of computer until
password is entered.
Setup Utilities. [1]
Network Server
Mode
Provides unique security features for
computer used as server.
Setup Utilities. [1]
DriveLock
Prevents unauthorized access to
data on
drives supporting password protection.
Setup Utilities. [1]
Smart
Cover Lock [2][3]
Software-controllable solenoid that, when
activated, prevents unauthorized access to
chassis interior.
Setup Utilities. [1]
Smart
Cover Sensor [3]
Indicates computer cover or side panel has
been removed. Can be set to require
password
for restart after cover or panel
removal.
Setup Utilities. [1]
Master Boot
Record (MBR)
Security
May prevent unintentional or malicious
changes to MBR of the current bootable
disk and provides a means of recovering
“last known” parameters.
Setup Utilities. [1]
Drive Protection
System (DPS
Diagnostic tool built into hard drives on
select models designed to discover
problems that might result in unwarranted
drive replacement.
Setup Utilities or
Diagnostics for
Windows.
Memory Change
Alerts
Detects addition or removal of memory
modules. Notifies system administrator.
Refer to Intelligent
Manageability
Guide.
Ownership Tag
Displays ownership information as defined
by system administrator
during system
startup. (Protected by setup password).
Setup Utilities. [1]
Kensington
CableLock
Provision
Inhibits access to interior of computer
chassis. Can also be used to secure
computer to a fixed object for prevent theft.
Requires Kensington
cable lock accessory
to secure computer
to a fixed object.
PS/2 Keyboard LED Indications
NUM lock
LED
Caps Lock
LED
Scroll Lock
LED
Event
Blinking [1]
Off [1]
Off [1]
Memory Failure
Off [2]
Blinking [2]
Off [2]
Graphics controller failure
Off [3]
Off [3]
Blinking [3]
System failure prior to graphics
controller initialization
On
Off
Off
ROMPaq diskette not present, faulty,
or drive problem
Off
On
Off
Password prompt
Blinking [4]
Blinking [4]
Blinking [4]
Invalid ROM and/or flash failed
Blinking [4]
Blinking [5]
Blinking [5]
Keyboard locked in network mode
On [6]
On [6]
On [6]
Successful ROM flash
Chassis LED and Beep Messages
Power LED
# Beeps
Event
Steady green
None
S0 System on (normal operation)
Blinks green @ 0.5 Hz
None
S1 Suspend
Blinks green @ 0.5 Hz
None
S3 Suspend to RAM
Off (clear)
None
S4 Suspend to disk
Off (clear)
None
S5 Soft off
Blinks red 2 times @ 1 Hz [1]
None
Processor thermal shutdown
Blinks red 3 times @ 1 Hz [1]
None
Processor not seated / installed
Blinks red 4 times @ 1 Hz [1]
None
Power supply failure
Blinks red 5 times @ 1 Hz [1]
5
Memory error
Blinks red 6 times @ 1 Hz [1]
6
Video error
Blinks red 7 times @ 1 Hz [1]
7
PCA failure
Blinks red 8 times @ 1 Hz [1]
8
Invalid ROM checksum (error)
Common POST Error Messages
Screen
Message
Beeps
Probable Cause
Recommended Action
101-Option
ROM Error
1L, 1S
1. System ROM
checksum error.
2. Expansion card.
3. CMOS corruption.
4. System board
1. Verify ROM, reflash if
required.
2. Remove suspected expansion
card, reboot.
3. Clear CMOS memory, reboot.
4. Replace system board.
102-, 103-
System
Board
Failure
none
DMA, timers
1. Clear CMOS memory.
2. Remove expansion boards.
3. Replace system board.
164-Memory
Size Error
2S
Incorrect memory
configuration.
1. Run Setup (F10).
2. Check DIMMs for proper
seating, proper type, and HP
compatibility.
3. Remove DIMMs singularly
and reboot to isolate faulty
DIMM.
201-Memory
Error
none
RAM failure
Same as 164.
202-Memory
Type
Mismatch
none
DIMMs do not match.
Same as 164.
212-Failed
Processor
none
Processor has failed to
initialize.
1. Check processor seating.
2. Replace processor.
301-, 304-
Keyboard
Error
none
Keyboard failure.
Check keyboard connection or
keys. Replace keyboard. If 304,
possible system board problem
411-Network
Interface
Card
Interrupt
Conflict
2S
NIC interrupt conflicts
with another device.
Reset IRQ (reboot system).
501-Display
Adapter
Failure
1L, 2S
Graphics controller.
1. Reseat graphics card.
2. Check monitor connection.
3. Replace graphics card.
602-Diskette
Boot Error
none
Diskette in drive A not
bootable
Remove/replace diskette.
1720-, 1721-
SMART
Hard Drive
Detects
Imminent
Failure
none
Hard drive is about to
fail.
Run drive protection system test
if available. Check for firmware
patch for erroneous error
message.
178x, 179x-
Hard Drive
Failure
none
Hard drive or hard
drive circuitry failure.
Run Setup or hard drive
diagnostics. Replace hard drive.