Compaq nx9000 Reference Guide - Page 89
Serial, parallel, and USB problems, If a serial mouse doesn't work
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Troubleshooting and Maintenance Troubleshooting Your Notebook Serial, parallel, and USB problems If a serial mouse doesn't work • Make sure you followed the manufacturer's installation instructions completely and have installed the mouse properly. If not, repeat the procedure. • Make sure the port connection is secure. • Press the power button to enter Standby, and again to resume. • Restart the notebook: select Start > Turn Off Computer > Restart. • Check mouse settings in Control Panel: select Start > Control Panel > Printers and Other Hardware > Mouse. • Use a mouse that connects to the USB or PS/2 port. If you have a PS/2 keyboard connected, use a PS/2 Y adapter (HP accessory F1469A). • Check the port settings in Control Panel. Open the hardware Device Manager, then select Ports (COM & LPT). If a serial modem doesn't work properly • Make sure the port connection is secure. • Use the Modem troubleshooter in Windows Help: select Start > Help and Support. • In Control Panel, open Phone and Modem Options, and check the modem settings. • Disable the internal modem: 1. Open the hardware Device Manager: select Start > Control Panel > Performance and Maintenance > System. 2. Select Modem to list the current modem devices. 3. Select the internal modem, then select the option to disable the modem. • Check the port settings in Control Panel. Open the hardware Device Manager, then select Ports (COM & LPT). If the serial or parallel port is not working • Make sure the port connection is secure. • Check the port settings in Control Panel. Open the hardware Device Manager, then select Ports (COM & LPT). 80 Reference Guide