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Compaq nx9030 HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide - Page 40

Startup Problems, If the Notebook Does Not Respond When You Turn It

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Troubleshooting Startup Problems If the Notebook Does Not Respond When You Turn It On ■ Connect the AC adapter. ■ Reset the notebook by inserting the tip of a paper clip into the reset button on the bottom of the notebook. Then press the power button to turn it on. ■ If the notebook still does not respond, remove the battery pack and AC adapter, remove any PC Cards, and undock the notebook if docked. Then plug in the AC adapter again, and reset the notebook using the reset button. If the Notebook Will Not Boot from Battery Power ■ Make sure the battery pack is properly inserted and fully charged. Check the battery charge by removing it and pressing the pad on the side of the battery pack. The lights show the charge level. ■ If available, try another battery pack. 4-6 Startup Guide

Section	Page
Contents	5
Getting Started with Your Notebook	7
Important Safety Information	7
Identifying Parts of the Notebook	8
Front Panel and Right Panel Components	9
Left Panel and Back Panel Components	10
Bottom Panel Components	11
Status Lights	12
Setting Up Your Notebook	14
Step 1: Insert the Battery Pack	14
Step 2: Connect AC Power	15
Step 3: Connect a Phone Line	16
Step 4: Turn On the Notebook	17
Step 5: Set Up Windows	18
Using the Documentation CD	18
Basic Operation	19
Operating Your Notebook	19
Default Power Settings	20
To Reset the Notebook	21
To Change the Boot Device	21
To Use the TouchPad	22
To Use the Tap to Click Function of the TouchPad	23
To Use the Function Hot Keys	24
Using CDs or DVDs	25
To Play DVD Movies	25
To Write to DVD Media (Select Models Only)	25
To Connect a TV to Your Notebook (Select Models Only)	26
To Connect an Infrared Device (Select Models Only)	26
Using the Infrared Port	27
Printing to an Infrared Printer	27
Transferring Files Through an Infrared Connection	27
Battery Packs and Power Management	29
Using Battery Power	29
To Check Battery Status	29
To Respond to a Low-Battery Warning	30
To Recharge the Battery Pack	31
To Get the Most from Your Battery Packs	31
Disposing of a Used Battery Pack	33
Troubleshooting	35
Troubleshooting Your Notebook	35
Display Problems	35
If the Notebook Is On, But the Screen Is Blank	35
If the Screen Is Difficult to Read	36
If an External Display Does Not Work	36
Hard Drive Problems	36
If the Notebook Hard Drive Does Not Spin	36
If Files Are Corrupted	37
Keyboard and Pointing Device Problems	37
If the Pointer Is Difficult to Control	37
If the TouchPad Does Not Work	38
If the Notebook Stops Responding	38
Power and Battery Pack Problems	39
If the Notebook Turns Off Immediately After It Turns On	39
If the Notebook Keeps Beeping	39
If the Battery Pack Does Not Charge	39
Startup Problems	40
If the Notebook Does Not Respond When You Turn It On	40
If the Notebook Will Not Boot from Battery Power	40
Configuring Your Notebook	41
To Run the BIOS Setup Utility	41
Updating Software and Drivers from the Web	42
Using System Recovery Features	42
Safeguarding Your Data	43
Operating System (OS) CD Repair	44
OS CD Reinstall	45
Reinstalling Drivers	46
Restoring Software Applications	46