Creative Prodikeys DM ProdiKey DM English Manual - Page 25

Problems with, installing, Creative, Prodikeys DM, Creative Prodikeys DM cannot be detected - usb

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Page 25 highlights

Troubleshooting Problems with installing Creative Prodikeys DM Creative Prodikeys DM cannot be detected, even after the connections are checked and the software installed. There may be a conflict with a USB Legacy Device setting on your computer's motherboard. Refer to your computer's motherboard manual to disable the USB Legacy Device setting. Troubleshooting B-1

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Troubleshooting
B-1
Troubleshooting
Problems with
installing
Creative
Prodikeys DM
Creative Prodikeys DM cannot be detected, even after the
connections are checked and the software installed.
There may be a conflict with a USB Legacy Device setting on your computer’s
motherboard.
Refer to your computer’s motherboard manual to disable the USB Legacy Device
setting.