Cuisinart CMW-100W CMW-100 Manual - Page 7
Warranty, Limited Three-year, Troubleshooting - stainless steel microwave
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TROUBLESHOOTING TROUBLE Oven will not start Arcing or sparking Unevenly cooked foods Overcooked food Undercooked foods Improper defrosting POSSIBLE CAUSE a. Electrical cord for oven is not plugged in. b. Door is open. c. Wrong operation is set. a. Materials to be avoided in microwave oven were used. b. The oven was operated when empty. c. Spilled food remained in the interior. a. Materials to be avoided in microwave oven were used. b. Food was not defrosted completely. c. Cooking time, and/or power level were not suitable. d. Food was not turned or stirred. Cooking time and/or power level was not suitable. POSSIBLE REMEDY a. Plug into the outlet. b. Close the door and try again. c. Check instructions. a. Use microwave-safe cookware only. b. Do not operate with oven empty. c. Clean interior with wet towel or micro fiber cloth specifically for stainless steel. a. Use microwave-safe cookware only. b. Completely defrost food. c. Use correct cooking time and/or power level. d. Turn or stir food. Use correct cooking time and/or power level. a. Materials to be avoided in microwave oven were used. b. Food was not defrosted completely. c. Oven ventilation ports were blocked. d. Cooking time, and/or power level was not suitable. a. Materials to be avoided in microwave were used. b. Cooking time and/or power level was not suitable. c. Food was not turned or stirred. a. Use microwave-safe cookware only. b. Completely defrost food. c. Check to see that oven ventilation ports are not blocked. d. Use correct cooking time and/or power level. a. Use microwave-safe cookware only. b. Use correct cooking time and/or power level. c. Turn or stir food. 12 WARRANTY LIMITED THREE-YEAR WARRANTY This warranty is available to consumers only. You are a consumer if you own a Cuisinart® Microwave Oven that was purchased at retail for personal, family or household use. Except as otherwise required under applicable law, this warranty is not available to retailers or other commercial purchasers or owners. We warrant that your Cuisinart® Microwave Oven will be free of defects in materials and workmanship under normal home use for 3 years from the date of original purchase. We suggest you complete and return the enclosed product registration card promptly to facilitate verification of the date of original purchase. However, return of the product registration card does not eliminate the need for the consumer to maintain the original proof of purchase in order to obtain the warranty benefits. In the event that you do not have proof of purchase date, the purchase date for purposes of this warranty will be the date of manufacture. If your Cuisinart® Microwave Oven should prove to be defective within the warranty period, we will repair it, or if we think necessary, replace it. To obtain warranty service, simply call our toll-free number 1-800-726-0190 for additional information from our Customer Service Representatives, or send the defective product to Customer Service at Cuisinart, 150 Milford Road, East Windsor, NJ 08520. To facilitate the speed and accuracy of your return, please enclose $15.00 for shipping and handling of the product. Please pay by check or money order (California residents need only supply proof of purchase and should call 1-800-726-0190 for shipping instructions). NOTE: For added protection and secure handling of any Cuisinart® product that is being returned, we recommend you use a traceable, insured delivery service. Cuisinart cannot be held responsible for in-transit damage or for packages that are not delivered to us. Lost and/or damaged products are not covered under warranty. Please be sure to include your return address, daytime phone number, description of the product defect, product model # (located on bottom of product), original date of purchase, and any other information pertinent to the product's return. Your Cuisinart® Microwave Oven has been manufactured to the strictest specifications and has been designed for use with the authorized accessories and replacement parts. This warranty expressly excludes any defects or damages caused by accessories, replacement parts, or repair service other than those that have been authorized by Cuisinart. This warranty does not cover any damage caused by accident, misuse, shipment or other ordinary household use. This warranty excludes all incidental or consequential damages. Some states do not allow the exclusion or limitation of these damages, so they may not apply to you. CALIFORNIA RESIDENTS ONLY: California law provides that for In-Warranty Service, California residents have the option of returning a nonconforming product (A) to the store where it was purchased or (B) to another retail store which sells Cuisinart products of the same type. The retail store shall then, at its discretion, either repair the product, refer the consumer to an independent repair facility, replace the product, or refund the purchase price less the amount directly attributable to the consumer's prior usage of the product. If the above two options do not result in the appropriate relief to the consumer, the consumer may then take the product to an independent repair facility if service or repair can be economically accomplished. Cuisinart and not the consumer will be responsible for the reasonable cost of such service, repair, replacement, or refund for nonconforming products under warranty. California residents may also, according to their preference, return nonconforming products directly to Cuisinart for repair, or if necessary, replacement, by calling our Consumer Service Center toll-free at 1-800-726-0190. Cuisinart will be responsible for the cost of the repair, replacement, and shipping and handling for such products under warranty. ©2006 Cuisinart Cuisinart® is a registered trademark of Cuisinart 150 Milford Road East Windsor, NJ 08520 Printed in China www.cuisinart.com 06CU26058 Any other trademarks or service marks referred to herein are the trademarks or service marks of their respective owners. 13