Cuisinart FP-130 User Manual - Page 10

Technical 1. Problem: The motor does not start. Solution: • There is a safety interlock to prevent the motor from starting if the processor is not properly assembled. Make sure the work bowl and work bowl cover are securely locked into position. • If the motor still will not start, check the power cord and outlet. 2. Problem: The food processor shuts off during operation. Solution: • The cover may have become unlocked; check to make sure it is securely in position. • A safety protector in the motor prevents the motor from overheating, which is caused by excessive strain. Press the Off control button, unplug the unit and wait 20 to 30 minutes to allow the food processor to cool off before resuming. 3. Problem: The motor slows down during operation. Solution: • This is normal with some heavier loads (e.g., slicing/shredding cheese) that may require the motor to work harder. Simply reposition the food in the feed tube and try again. • The maximum load capacity may have been exceeded. Remove some of the ingredients and continue processing. 4. Problem: The food processor vibrates/moves around the countertop during processing. Solution: • Make sure the rubber feet at the bottom of the unit are clean and dry. Also make sure that the maximum load capacity is not being exceeded. • This is normal with some heavier loads (e.g., slicing/shredding cheese) that may require the motor to work harder. WARRANTY Limited Three-Year Warranty This warranty is available to U.S. consumers only. You are a consumer if you own a Cuisinart® Core Custom™ 13-Cup Food Processor that was purchased at retail for personal, family or household use. Except as otherwise required under applicable law, this warranty is not available to retailers or other commercial purchasers or owners. We warrant that your Cuisinart® Core Custom™ 13-Cup Food Processor will be free of defects in materials and workmanship under normal home use for 3 years from the date of original purchase. We recommend that you visit our website, https://cuisinart.registria.com, for a fast, efficient way to complete your product registration. However, product registration does not eliminate the need for the consumer to maintain the original proof of purchase in order to obtain the warranty benefits. In the event that you do not have proof of purchase date, the purchase date for purposes of this warranty will be the date of manufacture. CALIFORNIA RESIDENTS ONLY California law provides that for In-Warranty Service, California residents have the option of returning a nonconforming product (A) to the store where it was purchased or (B) to another retail store that sells Cuisinart products of the same type. The retail store shall then, according to its preference, either repair the product, refer the consumer to an independent repair facility, replace the product, or refund the purchase price less the amount directly attributable to the consumer's prior usage of the product. If neither of the above two options results in the appropriate relief to the consumer, the consumer may then take the product to an independent repair facility, if service or repair can be economically accomplished. Cuisinart and not the consumer will be responsible for the reasonable cost of such service, repair, replacement, or refund for nonconforming products under warranty. California residents may also, according to their preference, return nonconforming products directly to Cuisinart for repair or, if necessary, replacement by calling our Consumer Service Center toll-free at 1-800-726-0190. Cuisinart will be responsible for the cost of the repair, replacement, and shipping and handling for such nonconforming products under warranty. HASSLE-FREE REPLACEMENT WARRANTY Your ultimate satisfaction in Cuisinart products is our goal, so if your Cuisinart® Core Custom™ 13-Cup Food Processor should fail within the generous warranty period, we will repair it or, if necessary, replace it at no cost to you. To obtain a return shipping label, please fill out the product inquiry form at www.cuisinart.com/customercare/product-assistance/product-inquiry/. Or call our toll-free Consumer Service Center at 1-800-726-0190 to speak with a representative. Your Cuisinart® Core Custom™ 13-Cup Food Processor has been manufactured to the strictest specifications and has been designed for use only in 120-volt outlets and only with authorized accessories and replacement parts. This warranty expressly excludes any defects or damages caused by attempted use of this unit with a converter, as well as use with accessories, replacement parts or repair service other than those authorized by Cuisinart. This warranty does not cover any damage caused by accident, misuse, shipment or other than ordinary household use. This warranty excludes all incidental or consequential damages. Some states do not allow the exclusion or limitation of these damages, so these exclusions may not apply to you. You may also have other rights, which vary from state to state. Important: If the nonconforming product is to be serviced by someone other than Cuisinart's Authorized Service Center, please remind the servicer to call our Consumer Service Center at 1-800-726-0190 to ensure that the problem is properly diagnosed, the product is serviced with the correct parts, and the product is still under warranty. 10