Cuisinart GK-1 User Manual - Page 8
Troubleshooting
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TROUBLESHOOTING Problem No lights are on Solution Be sure the unit is plugged in and the kettle is securely on the power base. Once the ON/OFF indicator lights, press and hold ON/OFF button to turn unit on. Kettle is not heating water Be sure to press and hold ON/OFF to turn unit on. After hearing beep sound, do nothing for 5 seconds. If you are pressing & hold ON/OFF to turn unit on and the kettle is still not heating, call Cuisinart Customer Service. Kettle goes into standby mode instead of remembering its settings when put it back on the base If the kettle is off the base for more than 2 minutes, the internal memory turns off. Simply put it back on the base, press and hold ON/OFF to turn unit on and reselect your settings. Keep Warm function is not working The Keep Warm function is the default setting; the LED light indicates whether it is on or off. Err is displayed on the LCD and all the lights are flashing I pressed the wrong temperature button The water level in the kettle is too low for heating. To avoid damaging the heating element, remove the kettle from base, add water, return it to the base, then recover to normal "power on" model with ON/OFF indicator light. Change your selection at any time by simply pressing the + or - button. When the LCD stops flashing, and you hear the beep sound, the selected temperature has been reached. Water is taking longer than usual to heat Several variables can affect heat-up time, including room temperature, how much water is in the kettle, and the temperature of the water. If you've recently heated water to a higher temperature than your current selection, the kettle will appear to be heating, but is actually waiting for water to cool down. Add cold water to speed up the process. 8