Cuisinart SS-16 User Manual - Page 17

TROUBLESHOOTING PROBLEM Machine will not brew. Machine turned off by itself. Coffee basket is overflowing. The single-serve function is not working while brewing coffee in the carafe. Pod brewer has a slow stream of water, makes a short cup, or sputters as it brews. The CLEAN indicator is still on after descaling. SOLUTION Turn off and unplug the machine for 1 minute or more. Make sure there is water in the reservoir. Make sure the removable reservoir is properly installed. Make sure the brew head is completely closed. The machine's energy-save mode puts the unit to sleep after 30 minutes of nonuse. Simply turn the function knob or press any button to "wake up" the unit. If the basket is overfilled with ground coffee or if the coffee is too finely ground, the coffee ground basket can overflow. See "The Quest for the Perfect Cup of Coffee" on page 4 for suggestions on how to find the right grind and portion. Make sure the paper filter is not used with gold-tone filter. Either one or the other should be used, not both. The POD function cannot be used while the 12-cup coffeemaker is brewing coffee. Once the brew is complete and in Keep Warm mode, the single-serve functions can be used. The piercing or exit needle may be clogged with coffee. Remove the pod capsule holder from your unit and then twist off the funnel that makes up the bottom portion on the holder. Use a paper clip to loosen the clog and push it out. See page 15 of your instruction booklet and follow steps 1-4. Be sure the descaling process was properly done by following the instructions on page 12 for the 12-cup coffeemaker side and page 16 for the single-serve side. Run the descaling process until the CLEAN indicators no longer appear. 17